Do not bring your car here its totally amateur hour brought car In for a simple oil change.instead…read moreof draining oil the so called technician drained my front differential fluid instead left drain plug loose causing differential to grind and start binding. Brought it back 2 times and was told too busy to really check it out and told me to take it elsewhere. All these people want is your money. I brought it to another local shop and the technician figured out the problem in like 30 seconds. He lifted car up brought me in shop and showed me. pictures and video taken. The service manager at the new shop tried to call American quality service center and he was told by Mike the so called manager it not his problem. So if you like a shop with zero customer service ability,shotty half ass work and a place that doesn't stand behind its work this shop is for you. Just bring your own lube because they don't supply it when the screw you. Probably should rename the shop and take quality out of the name. American cant fix a car worth a shit service center. Is much more accurate. My neighbor spent 500 dollars on brakes there and they left the caliper bolt out. I have referred 4 customers to them and together they spent almost 1800 dollars. Needless to say I talked to all of them so now that's 6 customers they lost. And many more to come with the shirt show of a shop this is

From the owner: American Quality Service is a veteran owned automotive repair shop in Hagerstown, Maryland. We…read moreoffer competitive prices with unbeatable service! We offer services, such as: • Auto Repair (Foreign & Domestic) • Oil Change • Brake Service • Tune Up • Diagnostics • Exhaust System • Cooling System • Air Conditioning • & Much More!

When my work truck blew a spark plug, Todd, the owner and head mechanic, diagnosed the problem as…read moresomething he was familiar with and had an affordable solution, working with our difficult schedule, in under an hour when I showed up unannounced at his shop. Not only did he complete the job faster than he had estimated but he was able to fix the engine under the cost that we had been prepared for. His shop is one of the few in the area that mainly focus on cars and regular sized trucks but can service the "Uhaul" type box truck that we have without costing the exorbitant prices that the big rig shops charge. I was so impressed with his work ethic, performance and honesty that I intend to utilize his expertise for anything needed for my personal vehicles. It's extremely rare to find such a knowledgable and down to earth mechanic that doesn't seem to have exploitative intentions, these days. I am pleased to give FSR an exemplary review.

From the owner: Auto Repair: Brake service…read moreBelts and hoses Electrical systems Heating and cooling Timing belts Engine and transmission service Auto Maintenance: Tire and wheel services Alignments Oil and filter changes Inspections and tune-ups Tire rotations Fluid checks Suspension work Tires and Wheels: Inspections Tire rotation Alignment Tire replacement Mounting and balancing Bearings Valve stem repairs Diagnostics: Digital vehicle inspections Computer diagnostics Interlock brake system Emissions and EPA testing Electrical diagnostics

I rarely do reviews here but felt it necessary since the service we received was above and beyond…read morewhat we ever expected! We had damages to our car from a hit-and-run (2013 Honda Civic) that were fairly minor; however it required at least two new tires. Our insurance company recommended a place to get the body work done. We would normally take it to the Honda Dealership. After the body work was completed at this place, they recommended we get new tires at Will McCarthy's. I could explain the whole saga with our insurance company but that will be a different review that will not be receiving anywhere near FIVE stars. To say the least, we only needed two new tires but due to the excellent service from the staff and especially the GM, Will, we went with getting four new tires! Will helped us with several issues that should have been caught but weren't and even made phone calls for us, as well as got us in contact with people we never would have been able to otherwise! We are so thankful for everything he did! Our car drives great and we our very happy with this experience!

I was having one of those days, the when it rains it pours kind of day, and Matt @ McCarthy Tire,…read morereally helped turn my day around. I came out from a dentist appointment on Leitersburg Pike, to a VERY flat tire. I think they call it pancake flat . lol . The road side assist guy that came to help me put the donut on, advised that a tire shop likely wouldn't plug it because the "injury spot" (a nail) was so close to the side, but he thought they should be able to do a patch from the inside but likely wouldn't' do a plug. As a woman and knowing nothing about tire repair, I was taking notes, for the common fear that as a woman or a person not knowing or seeming to know anything, I might get taken for a ride. I Yelp'ed nearby tire places, and by circumstance / situation, McCarthy was one of a few that was closest. I called to give them a heads up that I was coming, fearing an appointment may be needed and they said come on over! I drove over and my roller coaster of a bad day continued. The guy at the counter, comes out to assess my situation. He takes a look at the tire, and says he can't patch it because of where the nail went in.. I think great now I have to get at least 2 tires because they will never replace 1 (I'm familiar with these tire scenarios ) . But then he says , to my surprise and some skepticism, that he will just do one tire (what?!), um.. thank you universe, I don't have to get 2 new tires! We go inside, he checks inventory, I say I want, no I NEED the cheapest one please and a little typing later he declares he can do it all for 91 bucks. Yahoo, thank you , yes I'll take it. But no wait... damn we don't have THAT tire in stock. But we can order it and put it on tomorrow.. ugh no that won't work.. I'm in Hagerstown now and don't want to be driving all over the tri state with a donut or having to drive back into Hagerstown where I otherwise have no need to be, and adding this to my day the next day.. so I ask what's the cheapest that can be done today? Now we're at $150.. then he gets it down to $130 because I think he feels bad for me and my bad day? He takes my car into the shop and moments later comes out saying, you guessed it: you want the good news or the bad news first? And I'm thinking, seriously?! Another one of these moments! Come on!!! NO more bad news.. I say: Good news. He says: I can repair the tire after all. I leap with joy. Like literally leap from the curb I'm sitting on. Note I'm sitting on the curb outside because I want to sit outside because it was nice out; they had a very pleasant looking waiting room, I elected not to use ;) Then I ask, what's the bad news? He says I'm only gonna make $25 . And I think: 1) Holy moly this day is turning around. 2) Did he mess up the good news, bad news line? ;) 3) Where's the next curve ?! Nope, no more curve balls. He patches my tire, charges me a grand total of 25 bucks! And I promise him a review that will more than pay for the money he "lost" on me today! I'd be happy to share this story! Thank you, honest tire sales/ fixer guy Matt! You turned my whole day around when you took a second look at my flat tire and didn't elect to just take the easy, profit wheeling direction and you did me a solid. There's no doubt he could have just planted that $150 tire on my car, and sent me off. He took the extra time, to check, to do " the right thing", whatever you want to call it, and for that, he will have my loyalty and anyone who asks me about car stuff in Hagerstown, I'll send that way. Doing well by others matters and Matt @ McCarthy, who I learned recently acquired the business, totally has my vote. Your karma is coming for you buddy! ;) And my mini woe is me, bad day party turned into a: people are so good sometimes, SO good. You never know how much you can affect someone's day. Thanks Matt! ~Kym

JD was fantastic to do business with. Service was prompt and pricing was totally fair. One of the…read morewheels on my new Suburban High Country hit a curb and broke a chunk out of it. After the repair it is impossible to see where there ever was any damage. JD works magic on wheel repair. What a great experience! I highly recommend this shop.

Joe was straight to the point, and gave me no bs like I've gotten at other places. Highly recommend…read moregoing here!

I had a minor accident with my car and after checking around and reading reviews, this shop seemed…read morelike the most reliable option. Sam really proved that right. He's straightforward, honest and got the job done quicker than I expected. The price was a bit on the higher side but to be fair, I'm the one driving an expensive car so I can't complain too much. Overall, great service and someone you can actually trust. I'd definitely come back if I ever need work done again.

Caught a flat at work, order tires. Drove my car with a flat across town while on the phone with…read morethem. They said they could get me in that day. Hour later I'm back on the road with two new tires. Reasonable prices

Let me start with this - About 1 week ago, I left a great review for Pope on dual highway, due to…read morethem supposedly correcting an error that I had with my thermostat and engine overheating, only to find out, that not only did they not solve the issue, they were negligent and also did not tell the truth. I have put about 4K into this Chevy Cruze since November of 2025. In every instance, I spent my money with Pope. They were convenient, and so I though, did a great job. Now, to my recent chain of events - one of the last things I did was to get a new timing belt installment, along with water Pump, which was 950. I had called around, and this was one of the lower estimates, plus they were conveniently right across the street from where I lived. 2-3 weeks later, I start having issues with the Thermostat, and in this case, it was all the way to the "C" side of the thermometer gauge. At one point, the dash gave an error message stating that AC was off, due to car overheating. I thought it odd that it was all the way to the left(C), and not the right(H), which is normally more common if engine is overheating. The next day, I called and spoke with one of the lady's at the front desk, and explained the issue. She said that I could bring it in, and they would look at it, at no charge. I was very pleased with this, and trusted that they would either fix the issue, or tell me what was causing the issue. I made it completely clear that I was in no way blaming them for the current errors. Ok, so when I get my car back, one of the lady's at the front said they would bring my car out shortly, as the mechanic was still looking at it. As the mechanic came in and gave her the key to give back to me, she looked at the mechanic and said "Any leaks found?" the mechanic non verbally concurred that there were none, with a very swift head nod. I thought it was odd that he did that, but nevertheless, brushed it off. The lady at the counter explained that there were air bubbles, and that they "bled" it 3 times. As she stated 'it just needed the belch". Interesting analogy. Fast forward to this past Sunday, I am driving home from running an errand, and I notice the thermometer gauge is moving..First a little to the middle, then back to the left. I kept an eye on it. As I got closer to my residence, I am noticing it is progressively moving to the right, towards the "H" side. Ultimately, again, the "AC OFF DUE TO HIGH ENGINE TEMP". I am praying I can make it to the house. Before I know it, the thermometer gauge is all the way to the right. Now, a message stating "ENGINE IDLE DUE TO OVRHEATING ENGINE, TURN OFF ENGINE". I can hear the fan very loudly as I get onto my residence street, and I eventually am able to park the vehicle. As I get out of the car, extremely livid, Even when I turned car off and locked door, the fan was STILL loudly going. Next day, I decide I need to get my car to a different mechanic. I chose one that was not too far from pope, and probably a quarter of a mile away. I explain the issues, and drop the car off. I left it over night, as the mechanic called and said there were A LOT of things going on with the car, and they were trying to decipher the codes they were getting. Definitely not what I wanted to hear. Anyway, the next day, the mechanic INSISTED I go in to discuss everything. Turns out, there is NO COOLANT in the reservoir, I have an oil leak, need several hoses replaced, along with new reservoir tank for the coolant, have possible cylinder damage, and a bunch of other things. I told the mechanic about Pope agreeing to look at my vehicle when I had the initial issues arrive after getting the timing belt and water pump, and the mechanic then said that "If they bled the system like they stated, that would have involved checking coolant levels, and also checking for leaks. Leaks? I said "they told me there were NO LEAKS" when they bled it. The mechanic shook his head and stated that they must have not bled it then, as that would be one of the primary things they would check for. I then stated, well "I just got a new timing belt and water pump a few weeks back". The mechanic said "that does not appear to be a new water pump, unless it was already a used one, and they installed it in your vehicle". I was literally so angry that I contemplated going right over to Pope, but luckily, my better judgement kicked in, as I new that I could possible go off the rails at their location, and then cause even more issues, than what I was currently facing. All in all, there was about 6K worth of things that needed fixed. I apparently needed a new cooling system. Now, I am not naïve, as I NOW KNOW that Chevy Cruze's aren't the best when it comes to durability, but I could not understand how I was told there were no coolant leaks (at Pope), that they bled the system(Pope), and that they had installed a new water pump with my timing belt (Pope). I literally have gotten a catalytic converter, timing belt and water pump, Oxygen Sen

While traveling in 5th Wheel from So Cal to Boston, we had several flats on my 5th wheel. Got a…read moreflat in Hagerstown, Md, 8/26/24, and could not find a shop to accommodate the space to repair flat on 5th Wheel. Finally, contacted Pope Tire and they were so helpful. When other shops did not have space and refused any help outside of the bays at the shop, Pope Tire owner, Jeff, said come on down, we'll help you. He not only had the right tire to replace the flat tire, but fixed the flat tire outside the bay, with no problems and I was finally on my way again. Thank you is not enough for the treatment and care they provided to us to get us back on the road. They were more concerned about taking care of the customer than anything else. Definitely recommend them for your tire needs.

I use to love coming here a few years back as the manager was great and always made sure I had the…read morebest deal and was in and out in a timely fashion. I'm pretty sure they have had a management change since then as I have used them twice this year and each time was a disappointment. First, I called to purchase tires. The gentleman on the phone stated he could order what I wanted and he could see they were in stock but I had to drive there to pre-pay and he could not take payment over the phone. I drive there the next morning and another person helped me and was completely clueless to why I was told I had to come in and that no payment was needed. The tires I wanted, however, he could NOT order and wasn't sure why I was told they could be ordered as they were sold out everywhere. I ordered an alternative but when I came in to have them installed, no one could initially locate the tires but luckily were eventually able to find them. The second time, I made an appointment for an oil change and got several confirmations and reminders of the appointment from Mr. Tire. I walked in for the appointment and was immediately greeted with a "what are you here for?!" Told the guy I had an appointment to which I was told that doesn't matter and it would be a 6+ hour wait if I wanted to stay. He said just come back tomorrow I'll make sure you are first in line. I opted to go to the dealership instead who fit me in immediately and had me in and out in no time (plus did an alignment). The better service and timeliness much made up for the price difference. Will not return.

Mr tire = 4 tires mount and balanced 330$ Tire plus = 4…read moretires mount /balanced 114$ Mr tire is a joke , stay away

I cannot understand how anyone gave them a 1-star review. Must have them confused with another…read moreshop. Today I had a tire issue and John (and Jason?) helped me right away. Literally walked into their garage with a tire and a nail lodged in it. Rather than using it as an excuse to sell me a tire (which I said I needed), they told me they could repair it for a fraction of the price. And they did. Within 30 minutes of me entering their garage, they removed the nail, repaired the tire, put it back on my car (and removed the donut), and filled ALL of my tires to the recommended PSI. I don't live in Hagerstown, but if I did, this is the only garage I would go to. Honest mechanics with honest prices. If you live in or near Hagerstown, do yourself a favor and GO HERE.

As the owner of a Jaguar it is very difficult to find anyone to service them. I found this company…read moreand can not be happier. They have treated me better than the Jag dealer who sold me the car. I would recommend them to anyone. Thank you John and Amanda very much!

great customer service great price work is done in a timely manner responds quickly love how they…read moreoffer to come to you

From the owner: Affordable mechanic services with 15 years experience in the process of getting recertification…read more mobile mechanic

Did not realize/was not informed that all services are weather dependent. Was messaged the day of…read moremy appointment that it was canceled due possible rain. No follow-up to reschedule.

From the owner: At A + Auto Works By Kevin LLC. is a full time Mobile Mechanic & repair company. I can perform…read morerepairs on All Aisan, European and American cars & trucks, including classic car & truck repairs. I save you the tow bill and stress by providing emergency onsite repairs at your home or workplace, store, rest stop etc. I service Fredrick, Hagerstown, Martinsburg, Winchester, Chambersburg and surrounding areas.