Use this dry cleaner!! They went out of their way to help me when I was traveling through Grand…read moreRapids. I needed a quick turn on an outfit and the wonderful staff got it done within hours. Plus it was perfectly pressed. Thank you!!

Ruined a formal gown, then the owner hid behind text messages, instead of connecting over the phone…read morefor an in person conversation, offered no apology, no compensation and accepted no responsibility for ruining a perfectly beautiful dress. WORST CUSTOMER SERVICE EXPERIENCE EVER.

If I could select no stars I most certainly would. I took one top to be dry cleaned and had them…read moremark the top urgent as I needed it within 48 hours for an event out of state. The top was not only unavailable at the promised date and time, I was told "looks like it's lost, we are only human" by the very unconcerned employee, might I add, this top was nearly $200 so understand my upset. I spoke to three customer service people saying they'd let me know when it was found, I heard nothing. Three days after the promised date, I was told it was found. I went to pick the top up today and it looks and smells terrible! The entire top is wrinkled AND I was charged for the dry cleaning and rush service! Not only will I never return, I'll be certain no one I know uses their services.

I can not believe how bad our clothes smell after cleaning... The oder from their dry cleaning…read morefluid is so strong it brings tears to your eyes.....This can NOT be safe...

RIP OFF!! Using the dryers is a rip off! $1.90 for the Express Dry 15 minutes!!! And the items are…read moreNOT dry in that time...add another $1.90 and still not Dry!! After experiencing WavMax dryers for $1.25 for standard size dryer and $1.75 for the larger dry...for 40 minutes and everything is dry!! The only good thing was Sheldon's have larger capacity washer which I needed Today. The only reason I came back here. Try WaveMax! It's all cheaper and all the machines add sanitization like hospital Laundry.

BEWARE - TRUE Experience Do laundry at your own risk…read more Had 4 blankets in a large dryer on LOW (per instructions) and 10 minutes into the drying cycle it burnt each of the blankets and the dryer sheets were ORANGE. The employee said the regulator needed cleaning and did so right then. I contacted the corporate office and they stated it was user issue that my blankets were ruined (Label states dry on Low, so dryer on LOW.) They were 90+ % scorched and had black burn marks on them. I offered to meet with them and show them the scorched blankets and inspect them and then burnt dryer sheets. They sent me an email stating it was an "user issue" and I would not be compensated and the machine was not broken. I had told them that the machine had certainly malfunctioned. They did not agree. I will not do laundry here again and tell anyone I speak with and know to do exactly the same. Such a shame.

We have a high quality down comforter. I left a bright blue highlighter uncapped when I fell asleep…read morewhile reading and it left a big blue stain. Sheldon Cleaners got it out PERFECTLY!

We have been taking a lot of clothes to get dry cleaned here for over a year. The last time we had…read morea vintage screen printed jacket that was accepted without looking at it and came back ruined. After many calls, trips back and text messaging, customer service offered us a refund of $20 (less than the original cost of cleaning which was $35). When original receipt with the $35 dollar charge was sent them, they sent back a receipt allegedly rung up at the same time and date as the one we supplied with the $20 charge and refund. How could you have done a refund at the same time and date and the original receipt?! Offering $20 for ruining a jacket with the excuse that they are not responsible for damages is insulting and ridiculous! Then who is responsible??? A screen-printing business we consulted to repair the jacket stated that Sheldon should have never tried to dry clean as the chemicals they use are damaging to the printing.

This place ruins clothes. Don't recommend. My white jacket came back all yellowed, with the sleeve…read moreedges and collar still dirty. It's like they steam pressed it dirty/as-is, sealing in the stain with hard water (yellow) steam. It's the 3rd fiasco between my husband and my clothes so it's no fluke.

Ann & Monroe Cleaners is by far the best dry cleaning service in the Grand Rapids area. I have…read moretried multiple cleaners including Curtis cleaners and Sheldon. This company is a small, family run business which is extremely customer friendly and has unbeatable prices. Sheldon would charge my upwards of $10.50 to dry clean a pair of pants (and their prices would always change depending on the pants, leaving you surprised every time you came in to pay). Ann & Monroe charges $7.50 for a pair of pants and the quality is just as good or better than any other cleaner in GR. Check them out on google for more reviews, but you won't be disappointed with their price, quality, and friendly service.

Quick service & very friendly. This is the place tat keeps the cops uniforms looking sharp.read more

Fast and courteous dry cleaning. I have always been happy with my dry cleaning and have always…read moregotten great customer service from the couple who owns the shop.

Our cleaner Barbie was outstanding. Excellent attention to detail and very professional. Cleaning…read moreservice was easy to customize and schedule. Will definitely use their service again!

From the owner: Fully insured and background-checked, ready shorten your to-do list. 100% money-back guarantee if…read moreyou aren't satisfied.