The funeral home and chapel were very nice and clean but the service was terrible. I had my…read morefather's funeral there and they did not come up to me to tell me anything. I had to ask for everything. Where to put food, they didn't play any of my music, the cd with the pictures I had didn't play and they didn't bother to tell me until I was there. I had to ask when the burial was, etc. Not very good service at all.

Very nice people. There probably isn't a more difficult time than trying to take care of the end…read moreof life needs for someone you love. You are definately in good hands with Fullerton Funeral.

After I posted the same review on google maps Mr Pietryka found a way to remove his negative…read morereviews from there and now he shows up as a 5-star business. This is not true. Yelp doesn't allow businesses to remove the reviews so you will find here more accurate reviews. I chose this funeral home to transport casket to Poland. Through the whole complex process there were many mistakes, poor communication and poor execution. Below I provided some of the examples of Pietryka Funeral Home professional negligence: - The death certificate had to be corrected TWICE because Pietryka funeral home submitted wrong information - as basic as the birthdate of a deceased person, marital status and a county for the address. It's really perplexing how a funeral home couldn't handle correctly their basic responsibility. - After reviewing an initial quote I realized that Mr Pietryka charged me for services not performed and I had to request a credit. I received the credit but it is appalling to take advantage of people in such a painful life circumstances. - Mr Pietryka picks up every phone call, but I have never received a phone call back nor I was informed at any point about the progress of formalities. The phone calls with Mr. Pietryka were quick and dismissive. For example, I was told that death certificate will be completed Monday afternoon, but it was completed on Friday and they didn't inform me about it. They started sending it out to other parties with wrong information (including Polish authorities). I found out about it on Tuesday, and the first mistake was corrected on Wednesday causing a delay in processing all of the formalities that needed to be resubmitted. - Pietryka funeral home assured me that the casket can be open in Poland. But later, while I was already in Poland, I found out from their transportation partner that the Polish law doesn't allow that. How come the funeral home doesn't know the law (in business they claim to be for 20+ years) is beyond me. That was the first thing that their transportation partner told me when I was with them on the phone. - Mr Pietryka gave me wrong information about the final delivery date in Poland (he didn't know how the logistics of their transportation partner work). - Pietryka funeral home did not once call me or took responsibility for handling communication with their transportation partner. I had to call them separately for information and clarifications. There were other conflicting information coming from their transportation partner vs what Mr. Pietryka initially told me (too morbid to describe here). - I had to request an invoice twice after they charged me and I got one a week later (invoice was needed for some formalities). Pietryka's professional negligence and failure to perform basic tasks is staggering. I worried about many things that I shouldn't be worried during this difficult time. I paid a lot of money for an "expert" to handle formalities but as it turned out they were failing at basic tasks, lacking basic knowledge, compassion, sensitivity and decency in this most challenging moment of my life. There is no do-overs in the last journey of a loved one. And once they get you they know you can't change it. I wish I had chosen a different funeral home to help me say final goodbye to my mother. I didn't feel that my mom's final journey was handled in a respectful and honorable manner causing even more pain in this already painful life circumstances. I received a few recommendations for Wojchechowski funeral home, unfortunately, it was after I already started business with Pietryka. Maybe it will be helpful for those who are reading this comment and don't know other alternatives.

I am so disgusted and disappointed in the workers who run this funeral home. We had a wake today…read morefor my Uncle who passed away a few days ago. Not only was there NO WORKER in sight most of the time, but we had to ask them numerous times to actually do what they were supposed to do during the wake. But the main thing that made me so mad was the fact that they allowed A RANDOM PERSON TO TOUR OUR WAKE CEREMONY! I understand showing the empty rooms but DO NOT ALLOW SOMEONE TO WALK IN AND TOUR AN ACTIVE WAKE CEREMONY. And yes, I heard the worker tell the woman who was touring, "yeah absolutely take a look inside". HOW DARE YOU!! And when we addressed the issue, the acted as if it wasn't a big deal. They only care about business, they have NO compassion and NO heart. They disrespected my Uncle and I truly suggest going anywhere but here. All they care about is money.

I am writing to express my heartfelt appreciation for Phillip Hernandez…read more He is truly one of the kindest, most helpful, and caring individuals I have ever met. Throughout a difficult time for my family, Phillip consistently put us at ease, offering unwavering support and understanding whenever we reached out --day or night. His patient and compassion are qualities I deeply admire. I can honestly say I wouldn't trust anyone else with my funeral needs. Phillip's dedication and kindness have made a lasting impression on us, and I am immensly grateful. Thanks to him, we feel confident and at peace knowing that our future funeral arrangements are in good hands. I am optimistic about the support we will receive from Montclair-Lucania Funeral Home because of Phillip's exceptional care.

I can't say enough good things about Montclair-Lucania Funeral Home. From the moment we walked in,…read morewe felt supported and cared for. Phillip was truly exceptional, compassionate, kind, and incredibly patient. He guided us through every step of the process with such warmth and professionalism, which made a very difficult time much easier to bear. Phillip took care of every detail and made sure we understood all our options without ever making us feel overwhelmed or alone in the process. His genuine empathy and steady presence gave us so much comfort. We're deeply grateful to him and the entire staff for helping us honor my mother with dignity and grace. Thank you, Phillip, for your kindness, genuine empathy, and for making this heartbreaking time more bearable.

Ms. Alvarez has exceptional care from compassion to details, our first service in 1996 had our…read morefamilies respect. Our repeat services provided to our extended family gave us comfort. Thank you to her and her staff.

We had a sudden loss of a loved one. Susan was helpful in helping us with the many arrangements we…read morethought would be complicated. She and her staff handled everything in a timely manner and beautifully. We didn't feel like we were being overcharged for the wake and funeral. It was very reasonable. Thank you for your thoughtfulness during our time of loss. It was a lovely and dignified send off for our dearly departed.

From greeting you in the parking lot and helping you park your car and tagging it with the funeral…read morestickers. Holding the door open for you. The decor is neat,orderly, calming and peaceful. Lovely furniture and drapery throughout the place. Everyone knows funerals can be pricey, but this place for the money, makes it a respectful, calming experience at a time of grief.

A very close relative died unexpectedly. It was a total shock to the entire family. While making…read morethe arrangements, Scott walked us through the entire process. He took the time to explain everything very thoroughly. Sounds strange, but he, Sabrina, John and Gino made an otherwise devastating event much more manageable. We were able to properly grieve and not worry about details. Extremely professional and personable service. If I could, I would give them six stars.

It's hard to articulate how happy I was that we chose The Elms to help us say goodbye to our…read morebeloved mother. First, the space is modern, bright and elegant--not at all stuffy and dark like some funeral homes. With only one salon, the whole place is dedicated to one family. The ample parking turned out to be essential. But it was really the attentive, compassionate service from Michael and his team that made everything so easy. Because of them, our sadness was not compounded by stress or frustration. They helped us display photos, collect cards, greet visitors and just enjoy the company of our friends and family. At no turn did anyone decline our requests or try to upsell us on anything; honestly, I was able to forget that The Elms is a business at all. Within a week afterward, Michael gave us digital copies of the guest book (sorted alphabetically) and a digital photo of every card that came with a flower arrangement, making it easy for us to thank everyone who had expressed condolences. I don't wish for anyone to need the services of a funeral home, but when that time comes, I emphatically recommend The Elms.

Never thought to review a funeral home, but feel the need to. I went to a few wakes at The Elms…read moreand was impressed by their welcoming chapel. It is very intimate, as they only have one viewing room, so there is no intermingling with other families, the place is all yours. So when my mother passed away, we decided to go to The Elms. Michael R. was our Director and his professionalism and knowledge left my family at ease that everything would go smoothly. He communicated to us everything that would happen and when, and walked us through the process. He was at our beck and call and helped us with decisions we didn't know we had to make, and I am forever grateful to him for this. Karen C. was present on the day of the funeral, in addition to Michael and besides her caring nature, she provided services that made us extremely happy (mom's make up). I cannot say enough good things about The Elms and will continue to give them our family business. During the most difficult time of my life, The Elms staff was by our side and again, we are beyond grateful that they made this experience one mom would have been proud of. I don't care to "shop around a dozen funeral homes" in the City and Suburbs, or how many funeral homes someone owns. I know where my family and I will continue to patronize.

We chose Matz for my mom's very recent funeral based on a recommendation in the Chicago Consumer…read moreCheckbook. (We had used a different funeral home when my dad died 11 years ago.) From our first meeting with Bob Lawler, one of Matz' employees, the service, the advice and the attitude were all top-notch. One thing I especially appreciated was that everything was low-key and respectful, with absolutely no sales pressure about anything, from the details of the visitation and service to the choice of casket. When I met Paul Matz on a later visit, I complimented him on this, and he explained that none of their employees work on commission. That's the advantage of dealing with a long-established family business, I guess. On the day of Mom's visitation/service, Brian Peterson was very helpful and made sure that everything went smoothly. And I was also very pleased with the minister Matz found for us. (The chaplain from Mom's nursing home, who otherwise would have done the service, was out of town that weekend.) Obviously, I hope not to have need of a funeral home for a long time, but if the need arose, I'd go back to Matz without hesitation.

I wasn't part of the arrangements, but my grandmother was buried from this funeral home just today…read more These people seemed nice and respectful, and cared about the proceedings, etc. Things ran smoothly, and the staff/family was nice. My grandmother looked nice, and was treated respectfully and made up well, but she didn't look a thing like herself. Only from certain angles at certain distances did it look like her at all. I understand that bodies never look the same as they did in real life (I think it's something with the mouth...) but my grandmother really looked different. She wasn't badly done by any means, but we were all in agreeance and all surprised. Otherwise, though, they seem like a lovely place. The parlors are HUGE and the lounges are nice and conveniently located. The place felt homey. Well, as homey as it can for a funeral home, where you never really want to be.

Rago Brothers provided compassionate, efficient, and reasonably priced service. The front office…read morewas knowledgeable and was always able to answer my questions.

Our family is beyond grateful for Rago Brothers Funeral Home. Joe and his family are incredibly…read morecompassionate and empathetic. They made the process painless while allowing us a moment to grieve. I would absolutely recommend Rago Brothers.