All of the employees of Clark Premier have been excellent to work with. They are professional at…read moreall times. Andy is mindful of the cost of each repair and helps us to weigh cost versus benefit of each option. We have trusted the company to do all of our plumbing and heating work for over 7 years.

Kevin has done a lot of work for me in the past and it's always been more than satisfactory.read more

I highly recommend this company. They were a referral from my usual plumber since they were unable…read moreto come out until the following week. KRK returned my call promptly and followed up the next day with a call and service. I had to replace the water heater for our home. They arrived on time and immediately began to take apart my old heater, while their coworker went to get the new one. They did an excellent job installing the new water heater and cleaned up after themselves when they were done. They also took the old water heater with them, so I don't have to bother with finding a way to dispose of it myself. The fee was reasonable, carefully itemized every amount, on my statement. They were very professional and friendly to talk to. I actually felt that they cared enough to do a good job.

I had an emergency water leak in my bathroom. I contacted Weber Tuesday morning and was promised a…read morereturn phone call. It's Wednesday night (over 40 hours) and never received a call from them. I would never recommend them or use them. Horrible customer service. I like to use local businesses. Not anymore. It's sad that they couldn't even contact me and tell me that they didn't have time to do the work. Common courtesy is seriously lacking.

Weber came in on November 1, 2018 and determined what part was needed. The property manager was…read moretold he would have the part the next day and install it. He never showed back! She called him today and he said he would be in tomorrow morning at 8am. I go into work by 10am. So, I have to wait. I am thinking he won't show again. Really. We heated pans of water for the dishes. Weber use to be a good service. Use to be, before Weber's sold the business to these two. They told the property manager they had been sick. Then, call her, so she can call another service. I do not recommend that anyone wastes their time with this back alley service.

Not only did they give us a reasonable price for a new furnace, they did it two days ahead of…read moreschedule. Fast, efficient, not a thing out of place. This man is an artist....I even sent pictures to my brother in Chicago. Thank you. This is the contractor you want, when it's gotta be done right.

Always prompt and excellent service. A company you can trust. I'd recommend Harmon's without…read morereservation!

Recently, I had service completed to insulate my HVAC ductwork. While the quality of the…read moreinstallation itself was acceptable, I was very disappointed with the handling of the material costs that I prepaid for. The amount of materials required for the job appears to have been significantly overstated. Unless I had specifically questioned the excess, it seems the unused materials would have been removed and potentially used elsewhere despite being charged to my account. What was even more concerning was the lack of communication afterward. When I attempted to address these concerns, the manager did not make himself available to discuss the matter or answer my questions. This experience left me feeling frustrated and dissatisfied with the company's materials ordering and customer service practices. Customers should be aware.

I'm writing this review from a very satisfied customer perspective - who recently spend a few…read morethousand dollars with Goodberlet. I've used them twice. The first time was in 2021 when we got our ducts cleaned. They were very thorough - ensuring all input and output ducts were clean and explaining the process. The second time was just the other day (Nov 2024). I wanted the ducts clean and set an appointment for 2 weeks out - BUT - then the furnace stopped working to I called for advice. They sent a technician out as soon as feasible (the next day) who did a thorough investigation and said that our furnace was 23 years old, and 8 years past it's expected "lifetime". I'd noticed that it wasn't heating our bedroom well anymore. He gave us the option to repair it, yet also said we could get a new furnace for about 3 times to cost it would take to repair and be more energy efficient. We sat down and discussed pros and cons with no pressure. We ended up buying the new furnace - as they installed - they explained how to work it and what the differences would be. While they were coming, we looked into a more energy-efficient air conditioner as well - as ours was 28 years old and figured "while they are here". They took the time to explain the differences between 1996 technology and 2024 technology. By having them install both a new furnace, and new A/C, as well as clean the ducts - they were here for 10 hours - and wouldn't leave until they were sure everything was right - even though it was 7:45 at night when they finished and pitch dark out! Afterwards, I needed a combined receipt, and I talked to Christine and she quickly got me what I needed.

Brian contacted me yesterday, very timely. We set up a time, he was very prompt. He assessed the…read moreissue and upon price agreement, started right away. He took pictures, showed me where the issue was, explained things. You have no idea how thankful I am. I've been trying to get this resolved since Friday. And now, it is. Thank you so much Brian.