They don't offer the $.10-$.15 off per gallon when you have a shell card. The Shell card holding discount is typical in every other Shell I've been to. read more

I have supported this business even when people say it is too high. The location is very close to where I live, but I will pass by from now on. Even though I am a regular, I was treated like I was dumb and didn't know what I was talking about even though I was right. The girls there have always been nice so maybe they were just having an off day? read more

Do not stop at this gas station. The gas is the most expensive you will find. They do not do cash back and they have a $5 minimum when using a card. This gas station will gouge you any way the can. If you need to stop, I know there are other gas stations in the area you can get what you need. Just keep driving. read more

Stopped in here when out of town to buy a lotto ticket, and encountered a rude older woman working the register, so I won't be stopping here again. Apparently, she didn't want me asking her to buy lotto tickets, as she directed me to the automated lotto machine to get it myself. If I wanted to use a machine, which takes too long, I would have. It's funny the different kinds of people you encounter when visiting businesses...kinda' makes you wonder....why do some have their head up their a**? read more

This gas station has lost me as a customer for life. All of the other gas stations give me complimentary air when I go into the store and ask even if I don't get gas or buy anything from the store. The tall guy in this store made me feel like a bottom feeder for even asking for turning on the air. He said they only give customers complimentary air and water. So the next time, I got gas and went into the store to ask for air and the same man didn't believe that I got gas and asked which pump I used and what kind of car I was driving in a condescending manner. I couldn't believe someone would humiliate and berate a customer over a few cents. This is the closest gas station to my house and the most convenient way to fill up but I go out of my way to not get gas here. They lost a customer for life over a few cents. Dumbest business move ever. read more

The market is always immaculately clean. They also have a very large selction of beverages and snacks. I have stopped in several times and always found what I needed. I trip out on how babied people have to be to have a pleasant experience at a convenience market. You're an adult. You should be able to buy a 12 pack of beer or your favorite bag of chips without the expectation of a Ronald McDonald clown smiling at you from behind the service counter. A few commenters mentioned that the employs speak a different language. That's completely okay. What they're saying is none of your business. Your business is to pay for your goods and leave. read more

gas is really expensive here literally like 5 dollars for gas and you have to at least have a 5$ minimum to buy anything inside which is dumb and they be changing prices like ever other day of things inside there smh. read more

We were stuck during the traffic jam and the guys working helped us and kept us updated. They also let us use the the restrooms. Great variety of snacks drinks. Wish I had a place like this near where I live. Thanks read more

Dont pump on pump 13.. broken when you slide your debit card not credit card. Gets your information wont let you pick fuel grade. Went inside to cancel transaction went to another pump.. was charged 125.00 at pump 13 for no gas my focus doesnt take 125 dollars lol.. pumped at 14 and pumped 30 bucks.. went to tell them hey your pump charged me 125 and didnt even pump that gas... they need to tag that pump for fraud.. was told it's a hold lol for what pump never pumped any gas... read more

LISTEN So, I live down the street from this place. The peopl here are amazing. I get it, becuase im a regular. You're right, but they legitimately treat me with the level of kindness and professionalism that I prefer. My wife for Christmas was looking for Vermouth for my present. FOUND IT NO WHERE. Then we stopped at "Baldy's" and she got in the car and said "this place literally has everything." So. BEST PLACE EVER. get to know them cheers read more

Stopped by for some chips and something to drink the lady at the counter never once looked at me to let me know how much it was she just kept eating her chips talking to some guy behind the counter, thats not the customer service that you want at any store i will not be going back she was so rude!!! read more

Don't use your ATM card here because they will charge your unless you buy gas inside. The snacks are normal priced but the credit has to be over five dollars or they charge you to use ATM. That drives me crazy lol read more

Shell - Gas Stations Near Me - Phelan, California

If I could give them a negative score I would. I live right down the street and I am a regular only because it is the only place close. The people there are the rudest people ever. The only one that has any manners at all is the young girl. I have decided that I will not go in any more since my visit this morning. The tall male at the register was so rude for no reason I was cheerful and nice and he was so rude another customer said something to me outside the store they also could not believe how rude he was. read more

I come here when my car needs gas because I live down the street but it seems like the workers there hate me because of my skin color although i might be overeacting but I come in and they will just stare but if it's another skin color they say "HI WELCOME!!" ... And when I was in the line they just stare and wait for me while i wait for them to say next ! .. It's sad we moved up here but it seems like people are just rude. read more

The woman behind the counter enjoys being rude and speaking in her native tongue behind customers backs and making fun of them because she has a inferiority complex and it makes her feel better about herself I wont be back they lost my business Maybe she should show respect for her customers read more

LOVE this place. It is always very clean, and I am greeting upon entering. They have an excellent selection of wine & craft beers, love it! Also have a lot of those random forgot-at-the-grocery-store items! I stop in 3-4 times weekly, I love that it's here! read more

Finally a convenience store near my house. Clean. Friendly service. They have gas, propane, pizza and plenty of ice cold beverages. Satisfies my basic needs. I'm a guy, I'm easy... read more

Love the fact we have this station. People are always friendly. Fact we finally have a close place to fill up grab a snack & drink without having yo go all the way into town. Now we just need a red box or two there and it would be perfect. I love having the propane right there too. Far to many cold & windy days I've been saved by run being open. read more

Love the store, love the employees... I buy ALL my gas , my beer AND propane here... Yet when I need some ice from their fountain drink machine they still want to charge for it.... The owner seems to pinch every penny he can even if it's a disappointment to his regular customers... Sort of sad A little customer love goes a long way.. Ok... I added a star.. :-) read more

If I could give a zero I would ..... rudest people ever and they are always talking to each other about issues in front of customers in another language . Extremely rude I will never go back there . They act like they are doing you a favor . I'm the customer and your the employee some people forget that . .. we are paying their pay checks. The two guys that look like twins too especially the bopsy twins . Rudest people in the world. If you are gonna live in America please treat people right and dont act so arrogant and ignorant. Especially in phelan area read more

Love that it is clean and has things that I might have forgot to buy at the market.A quick go to for snacks when on the go.Love that it is well maintained.The only thing that bothers me is the customer service.For the most part most employees are very kind but one older lady maybe the mom IDK is very rude.Its as if it's a bother for her to ring up what your buying.No smile no hi no nothing.She has a cold appearance about her.The other employees are great.Ill still shop there but I just avoid going to her when buying things.if it wasn't for the other employees that make it somewhat pleasant to cash out I'd definitely not shop here anymore. read more

This station is brand new and very clean. The store inside is clean and much bigger than it looks from outside with an extensive liquor selection. However, I've been inside twice to grab a few things and one of the female cashiers is rude and hostile. She makes you feel like her worst inconvenience and how dare you make her cash you out. Needless to say, I will never return here and make sure no one I know does either! read more

Wow if you want a business that is out to screw you out of every penny you got, then this is the place. Yes, I agree, the convenience is nice, but I will be shopping somewhere else from now on. This company has taken the word "fee" to new heights. First there is a fee to use your debit card, I am not a fan of this, you apparently don't want my money if you are asking me to pay your fee to pay you. Then there is the bag "Fee". All of the other stores that I have been to ask you if you want one or not...Not this place, they automatically give you one. Then check your receipt because you are being charged for that bag, and not the .10 that everyone else charges...No, they charge .15 per bag. I have gone to this place several times in the last year and I constantly leave there feeling like I have been taken advantage of! read more

I love them.. yes the stores clean, fast service.. but the employees keep me coming back. Im moving and ill miss them.. The brothers that work there definitely make that store read more

Baldy's has made huge strides in customer service since they have opened in late 2012/ early 2013. I am always greeted in the morning in a friendly manner and I have not had a bad experience here. The market serves the community well and is well placed to meet the communities needs. The language barrier that existed when first opening is virtually non-existent today. It is clean, has most everything you need in a convenience/ liquor store. read more

Great store appearance, clean restrooms, prices not bad for a shell station and a large inventory of adult beverages. Have shopped here many, many times and did have a customer service issue once (hence the lack of a 5th star) but the situation was resolved. read more

Nice brand new station, very good selection inside for a g station, helpful employees. Gas prices are so so but then where are they good nowadays. Nice addition to the neighborhood, especially when I am out of milk/ ice/ alcohol.... read more