Car wash not great unless you want To dry the car yourself…read more Blower did not even dry side windows, I just used the one on Folsom Auburn and Greenback and it was great!

Came at 3 am for my lunch break as always. Stood by the front door which was locked. Attendant saw…read moreme and started yelling " what the F**" running around the store ( I guess she lost the key). Then exited the side door and started smoking. Frustrating I had to waste 10 mins of my break to get ignored and treated as if I didn't just stand in the cold

Brenna is the best. She has the best customer service around. She is so nice to all the customers…read moreand always has a smile on her face.

I can't believe how rude the service is there. They went out of their way to belittle and berate…read moretheir customers. Will not be back

I used the restroom at this location. There were no paper towels in the blow dryer didn't work. The…read morehand sanitizer was empty! Then I decided I wanted a drink. I go over to the drink station. There's soda all over the place. The store is very unclean and not well stocked said his oven was broken so he couldn't sell me pizza and basically it was just an overall bad experience at this location.

So this specific Shell Gas Station is kinda an interesting gas station. The only reason why, is…read morebecause the store is well-lit, A/C works upon entrance and isn't hot, they have numerous drinks to choose from to quench your summer thirst to stay chill: alcoholic beverages (wine, beer, liquor), non-alcoholic beverages (juice, soda, water, tea, energy drinks, coffee). Namm sayinn.. Snacks wise is subpar, but I prefer Costco Snacks, it is more flavorable and easy on the pocket. Quite to my surprise, they also sell dairy (milk/yogurt). Like, who buys milk or yogurt at a gas station? LOL! Other than that, good gas, but is somewhat expensive compared to Costco Gas, but the quality of gas is easy on the car compared to other cheaper gas stations. My engine will thank me in the long run, yo. Other than that, they also sell Lotto Tickets and Scratchers, and the jackpot for lottery tickets for Mega Millions, Super Lotto, and Powerball lottery are updated quite often after each loss when no winner has won the jackpots for each category yet--Like me! Other than that, best place to go to get your lottery tickets. And GOOD LUCK California Residence. May the odds be always in your favor! Side note: Restrooms are a hit or miss on cleanliness and bad odor is why I knocked down 2 stars. Sighhhhh!

Megan made me the best vanilla latter. Temperate was perfect and her latte art is amazing!read more

Sometimes the take your money and don't bother giving you your penny's change. Up to $.06 cents…read more That really adds up.

The shell station sent us to chevron since they weren't "certified" so we came here - the guy at…read morecounter said he was the only one working so he couldn't leave the counter to help refill our propane tank - to owners managers etc - why??? What the heck??? Why have this for sale if none of your people are willing to serve the customers????

Today was the third time that this station tried to charge me the credit card price when paying…read morecash, each time a different excuse when I questioned them. Today's excuse was the lower cash price was for loyalty customers only, total BS. Avoid these crooks at all cost, never will I go here again and I live a block away. I will report them.

Service was wonderful, my car looked immaculate and they put so much work and attention to detail!…read moreI paid only 30$ but initially 35 and used their online coupon: https://fivestarroseville.com/coupons/

**July 10, 2026** I…read morehave been a very frequent customer of this establishment since it opened--until yesterday. I pulled in and purchased my usual **$25 Express Wash**. As I drove around toward the wash entrance, I noticed a car parked against the block wall rather than in the drive-through lane. Assuming it was parked and not waiting in line, I proceeded to pull up behind a large van that was being pre-washed before entering the tunnel. One of the employees immediately approached my vehicle and began scolding me, saying that I had cut in front of the other car. What no one had explained to me was that the large van was actually too tall to fit through the tunnel, and the employee had instructed the other driver not to pull in behind it because the van would need to be backed out. Since I had not been given that information, I had no way of knowing why the other car was sitting off to the side instead of in the drive-through lane. When I asked why the car wasn't in line, the employee finally explained the situation. Shortly afterward, the manager came over, asked me to roll down my window, and said, *"I understand you've been giving my staff a hard time."* That couldn't have been further from the truth. I calmly explained what had happened and pointed out that no one had communicated the situation to me before accusing me of cutting in line. Rather than apologizing or acknowledging that the misunderstanding was caused by his staff's lack of communication, the manager simply stood there. His final comment was, *"Well, I guess shit happens,"* while the employee continued dropping F-bombs in the background and insisting that I had still cut in line. The entire interaction was completely unprofessional. The disappointing part wasn't that there was a misunderstanding--it was how it was handled. A simple explanation and a sincere apology would have resolved the situation in seconds. Instead, I was publicly scolded, falsely accused, and treated with complete disrespect. Over the past six months, I estimate I've spent **between $2,500 and $3,000** at this business with our four vehicles and our RV. Every time we fill the RV with diesel, it's typically a **$350-$450 fuel purchase**,and we wash the vehicles 1 or two times a month and always purchase our auto's fuel here as well. That fact is, we've been a loyal customer and genuinely expected to be treated with a little more courtesy, professionalism, and respect.

I went to put gas in my car on 10/06/2022 at 18:24pm There…read morewas this cashier named Lance I asked him to get gas and by the end I asked him if I could add my Safeway card then he was extremely rude saying you should have done it first though he never asked me in first place like other cashiers and he could have done it afterwards like others do. Instead he was rude and yelling Very bad customer service

Came here for gas. There is no one inside so you can't pay cash so you just lose the difference…read morebetween cash and credit card price. That is not right.

Let me start my shpeel of carp by expressing my sincerest gratitude towards this monumental…read moreestablishment. Upon entry you are delightfully greeted by a tip of a hat and a milday, which is precisely my pace. I galavanted into the corridors merely endeavoring for two items. A plethora of toilet paper, 7 years worth to be precise, and a bakers dozen of Costco's finest hot dogs. Prices are exceptional, and logistics were effortless. I stuffed my Kirkland cargo utility trousers with a revolvers chamber worth of flaccid meat conduits, my thighs began to cook the dogs from the radiant heat due to intense frolicking throughout the aisles. I've always ran hot, like an aged thunderbird. I just had to sample the various succulent provenders that act as end caps to the enabling aisles of over consumption, Tis the American way and I for one, am a true patriot. People call me Americas sweetheart. At any rate, I now can wipe relentlessly without worry of depleting my supply of rumpus papyrus. And I've got my dogs with me for the next 30 minutes. Life is good. Costco is great. Best Regards, JC

I've been an executive member for 31 yrs., spend $2000+ every month, but today may have been the…read morelast day that I shopped there. Costco on Baseline has to have the rudest, most unprofessional, and most incompetent cashier, specifically Lupe # 823, and checkout people, namely a woman named Talia at the exit. In 31 yrs. I've never had any problems at Costco. Today it seemed that everyone hated their job. From now on I will shop at Sam's club, or at Amazon Fresh. Who needs this negativity and rudeness? I don't.

The gas prices here are competitive, and the cookies are always fresh at a great price. I've never…read morehad any issues with the gas pumps and the staff have always been courteous to me, even offering to make fresh cookies or sandwiches. I'm pretty loyal to people who treat me well, so I will be coming back again like I have for years.

Just don't bother. Rude staff. It's easy to find better prices elsewhere. Very inconvenient…read morelocation.

Just had a great experience with D at the car wash. Great attitude and made my day better. I'll…read moredefinitely be back

As others have said "it's a gas station" but some are definitely better than others and this one…read moreleans to the better side. It's in a convenient location, so I drop by on a regular basis. The fueling area is generally well-maintained - clean and operational. Some stations seem to have perennial problems with out-of-order pumps or empty windshield washing supplies and so on... I don't recall ever running into such a problem here. When I go inside to grab a snack or drink, I've always received good service from the attendant - definitely a step above the average attendants at some other stations I've been to.