When entering the car wash the older guy working there was very demeaning and I found him to be disrespectful in his communication. I have a brand new car under 1 year old and I bought it new. After I got a car wash from them at shell my roof molding came loose and I have a dent on the car from going through the metal guide rails. They immediately say it was not the car wash that did it to prevent them from taking liability. The only one who was very polite and courteous was a gentleman named Justin. read more

Turbo car wash worst and gas price 519 for premium if you want in town is 465. Pryce went down a month ago. I've been in six days of the past two weeks are all under five dollars why are we 519 here? Take a price Car Wash she'll check pricing And Car Wash terrible job terrible. read more

Overpriced gas, about 70 cents more than Arco, plus the pumps don't work very well. There was construction at the Valero so I came here for their overpriced gas. read more

It's hard to give a 5-star glowing review for a gas station, especially with SoCal gas prices. For a gas station though, this one is pretty legit and the prices are a little bit cheaper if you use Shell Fuel Rewards and if you get a car wash. It's convenient when I'm out and about. The carwash works well. There are tons of pumps so I've never had to wait for one. Not the most exciting review, but I guess it's not the most exciting errand so that makes sense. read more

The gas prices and the car wash are expensive. The con sessions are also expensive, they are under construction for a new restaurant. I am very curious to see how that will it be for them. read more

I stopped here to fill up en route to baja. The gas prices here are comparable to the area. They have a small convenience store, and it's decently stocked. They have two restrooms, and you need the key from the cashier. They keep the place pretty clean. I didn't get a good feel for the place as it was pretty late at night, and we stopped by for gas and for a restroom break. It good for what it's for, and it's located in a nice part of town. read more

Shell Station - Gas Stations Near Me - Encinitas, California

Fix your rest rooms. You are a gas station. If you dont want to maintain public restrooms, dont be a gas station. read more

Located right before you get on the 5, this is a practical location when you are coming from the beach or downtown Encinitas. Clean store, plenty of pumps that are well spread out as well as free air and vacuums. Prices are on par with others in the area. read more

Abysmal service for any institution. We stopped by (2/22/22 at about 3) and whatever boychild they decided to leave there alone was incredibly rude either clearly didn't understand standard policies about customer service or holds an incredibly mysogenistic view towards women. Overall, negative reflection on the business and location. Threatening and the customer is NOT ACCEPTABLE and reasons like "I don't know who you are" are equally unacceptable. Zero stars. Make Mr. Pampered Jerk work somewhere else. read more

It's not always easy to find a gas station that offers more than two handfuls of pumps, with convenient access and a car wash. But this Shell station fits that bill! There are 12 pumps which are spaciously situated far enough apart so that you're never in car tetris with others. Their basic "express" car wash will cost you $7 and get you outta there in under 5 min. which I consider is a fairly economical duo. And you'll rarely have to wait. It isn't the cheapest gas in North County but it is one of the few gas stations with a great car wash!!! read more

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Been here 2x now (not sure why we bothered giving it a second chance). This car wash literally leaves dirt on your car! The people who work there are friendly enough but the car wash SUCKS. read more

The service is getting bad as can be !!!! However washing the cars they are on their phone care less the customer......even when you handing tip before the "excellent service"! When I called the manager he said being instructed by the owner to go fast as they can ??? What ??? Thats called money making on an other level Thay should biuld a self service mashine then you dont expect any service at all!!! When you support local bussiness you expect more then just a carelss service!!! They use to be the best in town!!! read more

Huge gas station with a car wash that fits large vehicles like a SUV or truck with a rack on top. You can pay for the gas and car wash at the pump. Very convenient! The promo at the time was 15 cents off per gallon if you also purchase a car wash...basically you pay the cash price. read more

This shells gas station is the NICEST and best one I've ever been to!! Service is always great, attendant is always nice,helpful and friendly! They also have ALOT of brand new vacuums stations for your cars!! read more

I always come here to get a car wash almost every weekend and the cashier always has a really really bad attitude. I think her name is Laura or something like she's fat and like 5'1 her daughter also works there at least she has a better attitude read more

Please be careful when you pre-purchase a carwash at this station. I purchased a carwash after hours (the car wash was closed) when I was filling my tank. Unfortunately, it was raining or I was not able to use the coupon in November or this month due to weather or work travel. When I went to use the coupon that I had already paid $10 for, they denied me service because "the purchased car wash had expired" It was okay to keep my $10 but not okay to allow me to wash my car in the machine wash. I have been a loyal customer of Shell and specifically this station, but will never go back again, and suggest that you do the same. Apparently, $10 is important enough to screw over a loyal customer. Standard Oil here I come!!! read more

They will charge you for a car wash but not give you a car wash. People standing there and they wave you away. Unbelievable. I'm doing a credit card charge back. read more

Stopped here today for gas and an exterior car wash. Have used this car wash for years, without a problem. The manager, Greg, was in charge of the car wash. He was extraordinarily rude. I had trouble releasing the brake on my car and asked them to wait while I got that done. He made a series of disrespectful comments to me, as I tried to release the brake that was momentarily stuck. I had 2 children in my car, and was embarrassed for them to hear the things that this car wash attendant said to me. He should be fired. read more

Shell has Great Quality Gas and the station at this location offers free self vacuum cleaning if you get a car wash...which is a great value for you get 15 cents off a gallon of gas if you get a car wash...this is hands down the best gas station read more

I'd prefer to give this 0 stars because the lack of customer service from the attendant was inconceivable. We went to gas up yesterday evening and purchased a car wash at the pump for $16.99. When we went towards the car wash after fueling, there were multiple people sitting who were obviously done working and the attendant came running from inside the store waving his arms and yelling "NO, NO, we're closed!" The attendant went back into the store without further explanation. We parked the car and went into the store and I asked for a refund. I was told I couldn't receive a refund as the price of gas had been adjusted with the car wash but I could come back and get a car wash. I explained I didn't live around there and would like a refund, as I assume something could be done to make this right. The attendant with a long beard and earrings (as he wore no name tag) when I asked his name told me "I don't need to tell you". I asked for a manager as I believed maybe the attendant couldn't perform a refund transaction to which he said there was nothing that could be done and then stated "I guess this is a $16 lesson". To be told by the attendant that I not only could not be refunded, nor was he attempting to do anything to help mitigate the situation but rather he was patronizing and told a customer that they had leaned a "$16 lesson" was incomprehensible to me as a customer. I started to write down a few things to which he then yelled at me that I needed to leave and on the way out he yelled that "I AM the manager!". This was truly the WORST Encounter I've ever had. I'm in a profession of customer service and this type of rude and patronizing behavior exhibited by this employee is so far off the mark from what I envision ANY company would like to embodying have as their representative or ambassador. I hope this $16 lesson is a lesson to him. read more

If you are looking for a quick car wash and a discount on gas, this is the place to go. You can buy the wash at the pump, get your discount for gas & then drive on in. The guys working there are always very nice and it is quick (even if a lot of cars are in front of you). Bonus, you also get a token to vacuum out your car. read more

This has been my go to place for a car wash not anymore. I've never seen my car so spotted up after a rain I stopped at another shell station with a car wash and was told this shell is recycling their water from the car wash. If you ask for the basic wash you are getting recycled water which has wax in it. The wax water spots when it rains or there is dew. read more

This is the only gas station that I go to anymore. I am able to do so many things in this shopping center, might as well get my gas here too! Car wash guys are good and I am so glad they have a vacuum. read more

Best car wash! You can't beat the price or the over the top customer service. Rep helped me out with the bed of my truck. My go to spot

Wayne is a high integrity manager of this Shell station!!!! I got my new car washed and the machinery damaged a wheel and tire. Without any hesitation he made it right. He instructed me to get it fixed an bring him the bill. Without any hesitation, he reimbursed me for the cost of repair (which was fairly substantial). I will definitely use this station as often as possible in the future. Thank Wayne!!! read more

I mean seriously OK I stopped here to get gas fill up my car and I needed to use the restroom but when I went up to the window the guy does the restrooms are locked for the night ma'am and it's only midnight, and I'm like are you serious I just don't get it are these people that lazy that they have to lock up the restrooms because they don't wanna deal with it I mean come on I am a rideshare driver on the weekends and it's getting harder and harder to find places to use the restroom as a woman.So I don't get why these places are locking up the restrooms for customers who fill up their tanks Who is gas or our customers at all and you cannot use the facilities. I think that it does a disservice to a lot of drivers out here that pick up people to avoid them from getting DUIs, but that's just my opinion. I just can't believe how many more more service stations are closing the restrooms up at early hours of the evening 10 p.m. and on. This being one of them the last time I was here I was able to use it and it was around the same time but it's been I would say three months because I'm driving all over the place, and anyway that's my rant that's why I gave them four stars I am out rewards fuel rewards for shell but this Station gets four stars for me read more

A one star review is appropriate because I've never had any issues with the attendants inside the store, the location is great, but that's how poor the customer service at the car wash is. I don't know why they have such poor attitudes (with the exception of one younger gentleman), but they do. I've been waved off as two to three attendants just stand around (during car wash hours) when I had a question, had someone simply point me away (again during car wash hours) and was once told they don't appreciate me trying to get a free car wash because the one time out of 50+ times going there I somehow lost my receipt and there were a couple cars behind me. I was then told I should really go back and pay. I completely understand there are some people out there that try and scam their way to a free car wash, but because I felt accused of doing something I know I didn't do and would never do, I took time to go back into the shop and get my receipt to show the gentleman that I did indeed pay for the wash. I was met with such a bad and rude attitude I made the decision to never go back. read more