Folks, there is a pump malfunctioning. Gas sprayed out all over me and the car in which my child…read morewas sitting with an open window yesterday. As of this morning there is nothing to prevent customers from using that pump, despite the fact that the Manager was informed and the FD called. Please be careful if you intend to patronize this business.

The bathrooms are nice and clean, and you must obtain the key first, before you can use it. The gas…read moreprices are really outrageous, averaging about 40 cents more per gallon than other places within a five mile radius.

I had an excellent experience with Prime Care Auto and Siwan. They replaced the coolant tank on my…read morePorsche Macan, and the entire process was smooth from start to finish. What really impressed me was Siwan's honesty and expertise. Instead of replacing everything unnecessarily, he was able to reuse my existing connector hose, which saved me a good amount of money without compromising the quality of the repair. It's refreshing to find a shop that's focused on doing what's best for the customer rather than upselling parts that aren't needed. Their pricing was outstanding--very fair and significantly more competitive than the other shops I contacted for quotes. On top of that, Siwan was fantastic with communication. He responded quickly, explained everything clearly, and was able to get me scheduled for an appointment much sooner than I expected. The shop itself is clean and professional, with a comfortable waiting room that made the visit even more pleasant. If you're looking for an honest, knowledgeable mechanic who provides high-quality work at a fair price, I highly recommend Prime Care Auto and Siwan. I'll definitely be coming back for future service on my Porsche.

I had a really great experience at Prime Care Auto! i took in my Mazda 3 for a second opinion…read morediagnostic regarding a CV Axel. Siwan was so communicative, throrough and straight-forward in his assessment. He sent video and pictures, explained the issue, let me know what needed to be done (or not done) and what his recommendations were. I've historically had bad experiences with auto spots but Siwan made this experience really great with his knowledge and great customer service. My little car is nearing the end but when I get a new car, Prime Care Auto will be my go-to!

First time I ever had to call a tow truck company for a flat tire. He was great! Kept me updated on…read morewhen he would arrive. I didn't have the full amount of what he requested, but he still accepted what I had and still helped me out. I recommend him to everyone. :)

Make sure you ask how much it will cost to tow your mini van .5 miles cause I would have never…read moreexpected a $250 tow fee to be charged. This company is a complete rip off. Prices are way too high. I could have called another tow company that was willing to charge $150 plus $8/mile and saved $100. Buyer beware!

A new to me truck. Got body emblems removed, had it clay barred, waxed, and ceramic coated. It…read moreturned out GREAT! Ask for George, he does a fantastic job. I will go back. The reseptionist, Katie, is so sweet, polite and efficent. Question; When you get a new car, even if it's used, and you park a little out of the way, why do some people what to F*$% with your car. Even leave a note calling you an A$$hole for having a nice car.

Used on the spot many times for many cars and they've never disappointed. Great attention to detail…read moreand after services are completed, techs do a complete vehicle walk around inside and out. They want you to be satisfied and it shows!

Desperate times calls for desperate measures. Despite the negative reviews, I called. I need a…read moretire plugged or mount a full size tire I have available if proven it can't be plugged. All they do is tire change. No repair. Just a change. Bogus advertising. Advertise what you do, do what you advertise. SIMPLE.

Terrible experience getting my car towed to a shop. Called at 1:30pm, said they were an hour and a…read morehalf away, but I had a commitment at 3:00pm, so asked if he could come after 4pm -- he said OK, but to call when my commitment was over. At 3:45pm, called again, and when he told me he could not arrive until 5pm, I said I thought we had coordinated to meet around 4:15 or 4:30pm, and he rudely responded, "well, I'm not just sitting around doing nothing." At 5:05pm, he calls me and says he is 6 miles away. Time progresses, and then at 5:30pm, I call him and ask him if he's close, he claims to be near a gas station that is just a mile away...ten minutes later at 5:40pm, he finally arrives. Does not wear a mask. Long story short, we just barely get to the shop before closing at 6pm and shows zero compassion or concern for customer.

they towed my 4 wheel drive car wrong and messed it up. I called to address the issue and since…read morethen no one will answer me I may take this to court.

I called Malik Sunday to tow my food truck and he said he couldn't do it then called right back…read moreand he would send his employee well long story short I took pics of it before it left and when it got to the location my whole ventilation system was broken .. the driver tried to get on my roof of my food truck in the rain to put it back together like it never was broke but he didn't realize we were in the car watching him. so once we caught him he said the wind broke it ugggg no u tried to get gas and couldn't fit under the gas station roof and tore my truck up. so the sad part is I called malik immediately and of course he said let me find out what's going on and every since no answer and the machine is full. I'm glad we take pics of our vehicles before and after smh karma is a motherf&@ker !!!!

My daughter had a tire blow out on 695 during rush hour on her way to UMBC. We called autobarn and…read morethey sent out a tow truck who was there in less than 20 minutes. The driver even offered to drop her off at school!

The employees rude and scary asf they run their mouth behind that little wall but won't do nun of…read morethat in your face , the big white bowling ball couldn't even uphold the company's policy or Maryland auto transportation laws & then the manager got one eye and still decided it was ok to pop it over My personal items not to mention they tried to swindle me and told me if I paid them $850 they'd let me get everything & my car hasn't even been in there for 72 hours

Super fast, friendly, and worth what I paid. Explained everything as he did it, and gave some…read moreadvice along the way. Recommended.

The only one i called them and specifically Sosa always show up and fix every thingso fast …read more He is the angel at any time .thanks and thank you Sosa