This Shell gas station is small but super convenient, right off the 56 freeway at Black Mountain Road. Prices are lower than the Shell in 4SR and Del Mar, and I almost never wait for a pump. The air pump works, but don't look for a car wash. It's not that kind of party. Also, the receipt machines sometimes play hard to get, so be prepared for a walk into the store. Clean bathrooms (according to reviews), and some parking up front. The lot can get tight during peak hours, but it's worth it for the location. It's right next to CVS and close to Starbucks, Vons, and more. Prices aren't the cheapest, but they're reasonable. Overall, a solid and convenient gas stop! read more

this has been my go to gas station for the past 4 months and today was my last and final stop there. The owner charged me $2 for a cup of ice, like it was a regular drink. I know cups are a part of inventory but $2?! For ice?! Yeah the regular employees in the afternoon are awesome but the owners are terrible and have the worse customer srrvice. I will be taking my business to another local gas station in the area. F*** this gas station and the owners forever with all due respect. read more

Gas is gas. This is an older station which used to have a Carl's Jr. Who remembers it!? The place is clean and all the pumps are always working. Prices are a little on the higher end as it's just off the highway but well worth it. They have all the different lotto types and the lines are never too long. Been coming here for years just never checked in. Should be the damn Duke lol. Be back soon when my gas gauge says I have - - - miles left to go lol. read more

Shells - Gas - Gas Stations Near Me - San Diego, California

Gas station is nice, clean but digital payment (Apple Pay) doesn't work. Otherwise, great service!

Okay so I ran out of gas for the second time in my life about a half mile from this Shell location. My cars literally in the middle of the road so I'm like damn gotta be quick about this. So after putting on my hazard lights I check maps for any nearby gas stations, and was relieved to see that the Shell was open, hours everyday from 12 am - 11:59 pm. Great! So I walk there with my gas can only to discover, to my horror, that this Shell station was NOT OPEN. The place is pretty much dark. All the pumps are shut off. And the hours on the door clearly read 5 am to 11 pm. Great. Oh yeah and did I mention it's 3 am and I can't get ahold of anyone to come help me? Businesses should make keeping their hours updated online and on map apps a priority, as many people rely on these apps for accurate hours of operation and can be extremely inconvenienced If these hours are not updated! read more

Shells - Gas Stations Near Me - San Diego, California

See all

Here before 10am. The pump handle at pump 10 was covered in Diesel. Then when I tried to grab a towel to wipe my hands, the towels are all empty. The screen on the pump sits in the sun for most of the day I imagine, as it's nearly impossible to read. This station is a mess. Would never come back here. read more

Shells - Dirty pump handles and not a towel. - Gas Stations Near Me - San Diego, California

My favorite stop for a pump in the area! I was nearly out of gas on the 56 when I exited Black Mountain Road to refuel. Anxious and glistening with sweat, I pushed the button and opened my tank. I reached for the long hose and plunged the nozzle into my gas hole. It fit nicely but I could barely wrap my hands around its girth as I squeezed and pumped, filling my tank with the petrol it craved to get me where I needed to be. Thanks to Ralph's Rewards I saved 10 cents per gallon! I paid at the pump and didn't go inside so I didn't get to see if my favorite cashier, the swarthy young man who sold me a Powerball ticket last week, was working. The ticket wasn't a winner but after he returned my coy smile with a devilish grin, I sure felt like one. Maybe next visit I'll have more time to make it truly memorable. read more

Shells - Gas Stations Near Me - San Diego, California

Noy is amazing! Always has a smile and ready to help, has answers to questions and just makes transactions easy in general, I get beer at this location and EVERYTIME she's smiling having good conversations with the customers! She's one of the reasons I pick this store to stop at! Such good energy ! She needs a raise read more

Was there this morning and in the afternoon I was notified by my bank that someone tried to get gas with my card there again, but was denied because of incorrect pin. The machine has been tampered with and the number to call is not working read more

The sign says it closes at 11:00pm, it is a Sunday night and I walked to shell expecting them to be open, walked up to the doors at 10:55 and a man yelled through the doors "no we're closed.. we're closed". I showed him the time on my phone and he still denied entry. All I wanted was a soda bro and now I gotta walk home empty handed. read more

Super shocked I went here yesterday and the gas was $4.69! I haven't paid under $5 for gas is SO long!

This is a good gas station, the place is clean and the employees are friendly. It is not the cheapest gas station in the neighborhood, but it is the most convenient located right next to the 56 freeway. If you're in a hurry and need some gas or something to munch on, this is a good place to stop by. The store is pretty well stocked with drinks and the bathroom is clean. read more

Shells - Gas Stations Near Me - San Diego, California

Whoever worked on 2/22 at 10pm was not helpful at all. We paid $25 in person and the pump wasn't starting. Walked back in to let them know it wasn't going through. She said to try it again. Try again and it stops at $14, didn't let go or anything to make it stop. We go back in to try to get the difference or get something resolved. The only response we got from her was "well next time choose a different pump". Please teach your employees to handle situations better than a "well shit, sorry". Thanks. read more

Do NOT go here if you need to go to the bathroom. I was in the bathroom for a minute with constipation. The girl clerk came and knocked on the door. A few minutes later, I heard her knocking on the other door. Then she came and knocked on my door again. A minute later she came back and knocked and hollered through the door, "Are you all right?" I said, "I am fine -- do NOT worry about me!" Then she hollered, "You need to come out, there are other people who need to use the bathroom." I said, "There are two bathrooms here, that is why I come here!" Then she went away. But when I came out, she tried to lecture me on the fact that other people need to use the bathroom too, so I just ignored her and left. You have to be patient with people in Rancho-Penasquitos. They are just utter complete morons who do not understand simple concepts like it takes a certain time to use the bathroom and there is no realistic way to cut it short. One is not exactly going to get up in the middle. So the next person just has to wait a minute. EVERYBODY understands that. But that is WAY too difficult for her to understand, so instead she harasses the customer who is legitimately already in there. On another day I had a problem with another employee here who was knocking on the door insisting that I come out by ten minutes till eleven because she wanted to lock up and go home 10 minutes early. Because of the constant harassment over the bathroom, I am boycotting this Shell. I can buy my gas someplace where they will leave me in peace to do my business and STOP INVADING MY PRIVACY regarding a private matter. It is not exactly the girl's fault because she is just too stupid to get that she should not be harassing people when they are in the bathroom. But the management should cover that in the training class. That is unless the manager is retarded also . . . . read more

If it is a complaint I have, this will be the first one because it stood out the most in my lifetime. Also, my review here is not reflective of the Shell gas as a whole and I have been here several times before, but because of the negative experience I had here it deserves bad rating from me (at least until they get it fixed). I was here on Saturday July 15, 2017 at 14:35 (2:35pm) and I wanted to mention how frustrated I was at this location. I went to a gas pump (the one farthest to the right side facing the store)here, used my fuel points, put in my card, selected premium 91 octane rating and it did not pump. There was nothing coming out. I hit the call button and nothing happened. Okay, so I thought it was just maybe my luck that it is my side and I will try the opposite side. After the guy drove, I brought my car to the other side. Repeated the same process, nothing happened. Hit the call button, nothing. Okay, maybe it is my luck and I shall drive to another pump station. After I did that I realize all I saw was 0.000 gallons and 0.00 for price. I drove away. Why am I upset? 1. My rewards point is now gone. This pump was at 0 so I wasted not one, but 2 pumps worth of points. I have to shop more at Ralphs to make up those points now. 2. There was no sign or any indication that the pump was out of order. The call button did not work (or I was ignored.) I could have gone inside, but I was on a time crunch and see number 3. 3. I wasted 20 minutes of my life and another 10 minutes pumping at Carmel Mountain's Shell gas station what could have been done over here. Thanks again, for not putting the out of order sign like they did for the diesel section. That precious time of my life could have been spent doing quality things instead of pumping here. 4. I was nearly out of fuel. I was running on reserve. Although yes, that is my fault-ish (I do it to maximize my fuel points and time spent pumping gas), I did not like the feeling of driving my car on E with the light on and off (my MPG is about 15). Even though my car has 19.2 gallons (17.1 was pumped at the other station), I am still taking a gamble at the accuracy of my gauge. I never had once had a car break down on me because it was out of fuel. Anyways, I am a loyal shell customer (I almost always pump at Shell everywhere I go, even in LA and SF), but because of this bad experience I had at this location, I felt compelled to leave this review here. People who work here could do better by putting a note at the pump saying that it was not working. Better yet, they could have closed the whole gas station with am apology saying that things happen and I would have been fine with that. Anyways, I am disappointed with the service at this location and it really ruined my mood for the rest of the day. PS: I know how to pump gas. read more

Shells - The one on the opposite side had a yellow saying out of order for the fiesel, but not for the unleaded fuel. - Gas Stations Near Me - San Diego, California

See all

Yes, they close at 11pm. Yes, even the pumps, so you can't even use a credit card. The station employee kindly opened the door to yell this at us. What kind of gas station does that?? Ummm. This one. Other than that, prices here are decent. Just don't expect them to be there for you late at night if you need them. read more

Great place, great customer service employees are awesome I love going there, place is always clean and tidy and I wouldn't shop anywhere else for gas read more

Not a fan of this place, always busy but I am assuming because there are only two places really close by in the vicinity and both are less than perfect so take your pick. Expensive fuel, store prices are expensive, employees that I have encountered the few times I have been there were just ahhh ok, store was average. Not super clean, not dirty. I have only been there middle to later in the day if that helps with timing. read more

I was only here because I was desperate for gas. It is supposed to open at 5AM so I returned at 4:56 AM. Waited patiently but the pumps didn't turn on at 5 AM. The lights were dim inside the store so I went to the door to confirm store hours. A male walked by and waved his arm. I assumed that meant he was going to get to work. It took a few minutes for the computers to power up. It's unfortunate that I'm giving a low rating because of the careless and inefficient employee. I hope the owner knows they lose business with this type of employee and lack of service. read more

This is just your average Shell gas station, but a little smaller. There are multiple horizontal single pumps, but they are placed side by side.. so like single pumps with one on each side, instead of the triple pumps placed long vertically. This place can get busy depending on the time of the day. It is located conveniently off the 56 and Black Mountain Rd in the Penasquitos area next to CVS so when your low on fuel and around the area this is the spot! read more

Perfect gas station. My friend and I went to feed my truck. This gas station has a great store where we bought many things to eat. Also there was a clean restroom which is important too. Only five stars not less! read more

Shells - Gas Stations Near Me - San Diego, California

See all

The lot is small and since it can get crowded during peak hours, it can be a little tough to navigate around the pumps. I will give them kudos for eliminating the ads at the pump. Nothing annoyed me more than having to listen to Mario Lopez talk about what was happening in the entertainment world. If I wanted to know that, I would watch E! Gas is priced comparably to other stations in the area. read more

I find myself getting gas here a lot, as the line at Costco Gas is too long and it tests my patience. I'll pay a little bit more for convenience. There's usually no wait, and pretty easy to get in and out of. It's a one way entrance if you're coming from 56/Black Mt., otherwise you go in at the main light off Twin Trails/Black Mt. There's a post office and CVS next door. Prices are far less than the Shell in 4SR and Del Mar, and prices seem to hold pretty steady, so this is the location I go to almost exclusively. Plus it's really convenient, as we are getting off the 56 freeway. They also have an air pump machine here, but no car wash. I deducted a star because I don't like the loud, blaring TVs they have at each stand. What does it say about our society if you can't fill up your gas tank without having media entertainment for a mere few minutes? Also, sometimes the receipt machine is broken. read more

Pretty average Shell station that is adjacent to the 56 freeway in Penasquitos - I thankfully have not had any major issues when getting gas there and a recent upgrade to the pumps in the last year seem to help keep things moving This location can get pretty crowded at certain peak times of day - seems to be in the afternoons and Saturday mornings when its the most crowded otherwise Im usually able to pay at the pump get in and get out read more

They have the fastest and most updated pump stations... However the price is not the lowest, water with the squeegie isn't the cleanest, and they only have about 8 pumps total. The food mart has almost everything you're looking for. Great spot if you're in a hurry, there's not too many gas stations in this part of PQ. read more

The pump systems work well. There isn't a lot of lag when inputting your Ralphs rewards number, credit card, etc. I appreciate that.

I always go to this gas station when I come visit my family. It's very convenient because it is right off the freeway on black mountain exit. Also the gas station store itself is pretty big compared to the others I have seen. I think the biggest problem I've always had with gas stations is that there was never enough gas pumps so you would constantly have to wait in line in order to pump gas. At this location they have more than enough gas pumps, I don't think I have ever waited in line (maybe once or twice) but there was always a pump available! Also, I really like how there is plenty of space to get in and out of this gas station, especially in between the gas pumps. There's plenty of parking too if you need to just go into the store. There's also a bathroom located at this location and from reading the reviews I've heard that it is clean. It's in a very great location right next to CVS and the post office. And across the street there is a Starbucks, vons, o'riely's and so much more! I always tend to forget to get gas so I always go at night time. The only bad side about this gas station is that it is NOT open 24. Not even the gas pumps. They are ONLY OPEN UNTIL 11PM AT NIGHT. So if you're in the area and need to get gas they close at 11PM! read more

I hate this gas station - hate! There is always a pump down, the attendants are not friendly or helpful, the stupid wrap around parking is blocked off at one end but not the other so you will unknowingly get stuck if you attempt to use it and have to back out and they have the annoying advertising tv's at the pumps. read more

Normally I wouldn't write a review on a gas station cause I've never had a bad experience....until today. The woman who was working around 4:30 pm on 08/16 should be looking into an attitude adjustment. I didn't catch her name but she looked like a cross between Asian or Native American....anyways i was gonna get get gas and needed to put air in my tires but I went inside to get change. I asked for change and she just said "it's right there" with MAJOR attitude. At first I thought she was talking about a change dispenser so I turn around and walk to see what she was talking about (I was confused cause she didn't point out what she's talking about and just said it's right there) I'm looking around and she again looks at me like I'm stupid and rudely said "what are you doing?! It's right there, it's free"...I'm confused at this moment and at the same time I'm thinking is this woman really talking to me like this..she continues to look at me like she's annoyed and I'm stupid and I'm approaching the counter thinking "what is this woman talking about?" I eventually said are you talking about this box right here? And I see a button in it for air and she's telling me I have to click it outside with her same attitude. At this point I wanted to call this woman out on how she was behaving towards me. She then said with her attitude "did it work?" At this point I was like you know what I am not giving my time. I told her I was gonna go somewhere else and walked away. You have to understand I am used to putting quarters in air machines. She could've kindly explained how it works and at least point out and show me the thing without standing there and just saying "it's right there" rudely as I am stupid. I am not one to think people should be fired but this woman......whoever hired her needs to talk to her about her attitude or let her go if she refuses to be kind. I'm assuming this is the same woman on the negative reviews. read more

Just stay on the right side of the road when driving North on Black Mountain Rd and you can turn directly into about 5-7 gas pumps. The Shell here is clean and organized with good working air/water over on the side. read more

Prices are not the cheapest in town but not the most expensive either. They also offer propane tank exchange but they do not offer propane refill services for your existing propane tank. It's kind of a pain that there is only 1 exit out of the station and the pumps are turned off after 11pm. The mobile down the street has the same hours. So no late night fill ups in this immediate area. read more

Our normal gas station. They have diesel which is great for us. It's usually a little more expensive than the gas stations on rancho penasquitos blvd. but since it's convenient we go to it. Also go in for a quick drink on occasion. We also use the air pump sometimes. read more

You're average gas station. There always seems to be a pump open when I go. That's cool. I don't think I've ever had to wait to pump gas.

Not the cheapest gas in town. The Mobil off Del Sur is usually pretty about 3-5 cents cheaper. Good selection of snacks though.

This station continues to degrade. The attendants are ok, but EVERY TIME I go to this station either the pumps are broken or there is some other issue. Tonight it was two of the three grades were "not available". Pumps are routinely not working, receipts are not available at the pumps, etc. Maintenance of this station is horrible. I think most of the locals have become frustrated with this station so they just avoid it and use another station. read more

My first and sure to be the last time at this place. I wanted to purchase 2 gift cards here. The cashier name Rebecca, did not know what she was doing. She charged my debit card and then told me she could not activate the gift cards. She was Not able to cancel the charge to refund my purchase. Then she told me that I needed to pay cash to activate the gift cards. She told me to go home after calling her supervisor and informed me that charge would be void since the gifts card wasn't activated. 2 days later, my bank statement showed a total charge for those gift cards that I was not given. I came back to store and spoke with the manager name Martha. She told me they could not do anything about it. They could not give me either the gift cards-activated nor cancel the charge. I have to call my bank to file a dispute to get my money back. How ridiculous for the store to take the money and I have to dispute with my bank to get it back instead of the store handle the cancellation for their incompetent cashier mistake? I might have to report them to the business fraud department.!! read more