I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless

Sylvia and Daniela was wonderful, we applied for one of their properties in North Richland Hills…read moreduring a snow storm and they didn't miss a beat. :-) we got approved, was moved in before you know it. Sylvia understands value. She took us through property and showed us everything and anything we would need to know. Honestly this management company seems to care about the type of properties they Manage and provide value with all options. We are new into our lease but so far extremely happy!

I live in California and own a rental property in Fort Worth, TX. having a local and reliable…read morecompany like 1st Choice has been amazing. They have handled everything from finding our tenants to taking care of any maintenance that comes up. Priscilla keeps me updated, but I hardly have to lift a finger. Any out-of-state landlord looking for dependable Fort Worth property management, this is your team!

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

so communication was non existent. Everything was done via email…read more. But they did FINALLY provide a full refund AFTER multiple emails and reviews. ,. But beware and please read the full lease before you sign it. Especially the eviction clause where you will pay all fees, court costs, attorney fees, broker fees, and 250.00 per hour plus the additional 1000.00... Yes this is all in the lease. And you will be responsible for buying your own ac / heat filters and are responsible for mowing and fertilizing your own yard. Who gets a apartment to do all that. That's the main reason for a apartment is to avoid all that ...AND not to mention the amount of renters coverage requested goes above the norm....BUT good luck to those who choose to rent from them......

The staff are fairly nice to interact with, but everything else was just terrible. The contract is…read moreextremely predatory, and attempts to shirk costs onto the tenants for every little thing. Not only that, they require additional services to be paid by you and if you don't, they fine you for every little item and are not up front about it until the lease is signed. I had several issues when I first moved in: 1.Front door was wide open when I arrived and later determined the latch was damaged and a light breeze would push it open. 2.More than half the lights were bad, costing me a couple hundred dollars to replace. (they only replaced 2 cheap bulbs when reported, and ignored the kitchen CFL's and exterior lights. 3.Layers of dust on everything and trash/old parts/paint left in the garage. 4.Electrical issues in the master bedroom, and garage the resulted in the garage door sometimes not opening, and the inability to use the ceiling fan and lights at the same time. 5. Lots of existing small damage from floors to walls and lack of protective items such as door stops. 6. Massive pile of tree limbs/brush left in the back yard(ignored when reported, 20ft/10ft wide and stacked 6ft high) and took me 3 days of clearing and working with the city for pickup. 7. 3 Weeks into the lease, we learned they had a mice infestation. -Many other issues were reported during the move in process, but only 10$ duct tape fixes were performed and other concerns were ignored. When they sent lease renewal forms, I had told them 75 days(45 was required) in advance that I was in the process of purchasing a home, and was curious if they'd like to work out an arrangement since I would not be renewing. Either to get out sooner, some kind of refund, or otherwise. I was instead given firm NO's (felt like being told to f* myself). The very next thing they did was send realtors to my home with no notice, scaring my family that was home and creating conflict. They expected me to bend over backwards for realtor visits and ignored all concerns for safety and privacy. It was at this point I felt like I was being pushed out and taken advantage of. So I stopped caring and did everything I could legally and within contract to make their jobs harder since they didn't care about me or my family. Eventually moving out 2 months early because of all the safety and security risks they were creating. I had even called and emailed all these concerns, and attempted to work with them multiple times, but they just don't care.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

This company is now owned by Evernest. Stay FAR away from them. They've managed 2 of my properties…read morefor the past 3 years, and by my best estimate, I'll have lost about $13K because of them. The first $10K was because they let some lady with apparently high credit score and rental history rent the place. She ended up not paying rent for 6 months and then when she left, she stole my refrigerator, stove, and oven. I hired a lawyer and a private investigator. The lawyer and the PI determined she used a false identity. The PI told me that she used the identification information of a Hispanic male! That tells you how inattentive Metroplex (now Evernest) is. They just accept what the tenant tells them without verifying. So I not only incurred lost rent and extensive damages to a brand new home, but I also had to pay for a lawyers and a PI. All unnecessary and all because of this company's incompetence. The next $3K is happening now. I have a pending vacancy in a property and I have been emailing for weeks asking why it hasn't been listed and not getting responses. I tried calling the # on their website and it goes to a dead line. Everytime I call an employee directly, it goes straight to voicemail without even ringing. I finally found out yesterday that they now have a policy of not marketing the property until it is vacant and repaired. Really? So I have to lose money just so things can be convenient for you? They also couldn't list it anyways because they don't have non-watermarked photos to use. Really? After 3 years? They also said that if the home needed minimal repairs, they would need 2 weeks to fix. 2 weeks? That's unacceptable. That's because they want to do it in house and I have to get in line so they can profit off of the repairs. just imagine if it needs more than minimal repairs. I have just yanked the business from them and shifted over to Cole Property Management Services. Cole is going to start marketing right away, while the existing tenant is still there. That's how it should be done, with MY best interests in mind. Now I'm going to have all sorts of vacancy and lost money because of these guy's incompetence. I don't know how they put their pants on in the morning without struggling. I am so disgusted and upset that I can't see straight.

Simply put.....this property management company are a bunch of thieves. If they ever decide to go…read moreback in business, don't hire them to manage your property. Good luck trying to get receipts for repairs as proof for services rendered.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.