1. Shelter From the Storm

1. Shelter From the Storm

0

Palm Desert, CA

Shelter From the Storm

1.0 (3 reviews)
Open • 8:00 am - 5:00 pm

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385

1 month ago

Helpful 0
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2 years ago

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11 years ago

Helpful 5
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Coachella Valley Rescue Mission

Coachella Valley Rescue Mission

(17 reviews)

So happy with the young men who joyfully receive our donations at the Truck, TY! May the Bless them…read moreand all who work to serve others!

I want to start by acknowledging that the mission did help me get back on my feet, and I'm grateful…read morefor that. There are good staff members there, and my progress was partly because of them. That said, the organization itself--and the conduct of some staff--deserves serious scrutiny. As a nonprofit that brings in millions in donations, many of the decisions and conditions are not just confusing--they're unacceptable. There's a clear disconnect between available resources and how basic issues are handled. Take the daily "bread run" as a simple example. For nearly a year, residents had to move heavy loads through doors that wouldn't stay open, resorting to propping them with rocks. This created obvious safety risks and unnecessary hassle. The solution--a few inexpensive door stops--was ignored for months. When new doors were finally installed, one of the stops was already broken within days and, based on past patterns, will likely stay that way. It's a small issue, but it reflects a broader culture of neglect. Discipline in the men's dorm is handled in a way that feels lazy and unjust. Instead of addressing individuals responsible for misconduct, the default response is to punish everyone. During my year-long stay, the gym was open for perhaps a month total. It remained closed the rest of the time because of the actions of a few individuals. Collective punishment like this only breeds resentment and discouragement. More concerning is the handling of basic necessities like drinking water. Residents are expected to refill bottles using shower water--water that is extremely hard, comes through lines that are not properly maintained, and often sits at unsafe temperatures. I personally got sick from it, and when I raised concerns, they were dismissed outright. That's not just dismissive--it's negligent. The most serious issue, however, is staff misconduct. I personally witnessed staff taking donated items for their own use, including food and higher-value goods meant for the thrift store. Some of these items later appeared for sale online. The most blatant example was after the Christmas toy drive. While the event itself helped many families, leftover donations were not handled with integrity. One staff member alone took multiple truckloads of toys and bikes home--amounting to thousands of dollars in donated goods. This wasn't subtle, and it certainly wasn't appropriate. Donors would likely think twice if they knew how some of their contributions were being handled. There's also a fundamental issue with how residents are treated. Not everyone experiencing homelessness is struggling with addiction, yet everyone is forced into the same programming, including mandatory recovery meetings. Combined with required "skills training" labor, daily church activities, and the pressure of finding actual employment, it becomes an inefficient and often counterproductive use of time. Finally, the hypocrisy within leadership is hard to ignore. In a Christian-based program, you would expect leaders to model the behavior they require from residents. Instead, I witnessed a program leader regularly skip daily devotionals while still addressing the group afterward. That kind of inconsistency undermines any message they're trying to deliver. This mission has the resources and potential to do real good--but those strengths are being undermined by poor oversight, questionable priorities, and, in some cases, outright misconduct. Until those issues are addressed, the gap between what the organization claims to be and what it actually is will remain hard to ignore.

Angel View - Making friends.

Angel View

(15 reviews)

Needs to organize by size hunting by color is bizarre and store felt cluttered. Revivals has a…read morebetter set of attendants and much easier to navigate

*Send Me an Angel*…read more My family & I have donated lots of household items, clothing, furniture, and nick-knacks to this Angel View store thru the years. Angel View has saved us from more hassle than we had already encountered, if Angel View didn't pick up some of the big heavy items -- opposed to other items we boxed up and brought to this store ourselves. I've read some negative Yelp reviews claiming Angel View overcharges for merchandise, sold to the public at the store. I don't agree with those comments. Their prices are very reasonable. Some are even too cheap. Tho everything is secondhand and used, you get what you pay for, and they offer great deals on mostly everything. What I do know? Angel View has lots of overhead running a business and their charitable organization. Just because they're a "non profit" doesn't mean they're not entitled to cover all their costs and expenses. When you contact Angel View to pick up heavy objects for donation, you speak to live human beings who are not working for free. Angel View gladly sends out one of their big trucks to your home or place of business, to pick up your heavy objects -- saving you the time & effort of having to do it yourself or barrow a bigger vehicle or rent your own truck to get rid of all the larger items you don't know what it do with. Angel View has to pay for those trucks, the gas, the maintenance, the auto insurance, the workers driving the trucks that do all the heavy lifting, so you don't have to. Angel View stores have team members & employees who work there for a living. Running any business no matter if it's a "non profit" or not, ain't free. They have rent and bills to pay, along with utilities, supplies, workers compensation insurance, and several other expenses that most don't realize, who never owned or ran a business of their own. This Angel View store is larger than some of their others, it's very clean and well organized. And their staff is friendly and helpful. I've made a purchase at their other location in Palm Desert that I will write a separate review on their Yelp page. I'm very grateful & thankful for Angel View because they're providing a much needed service for a charitable cause. Shop till you drop... Or Donate to Angel View and earn your wings. {{{Big~High-Five}}}

Shelter From the Storm - homelessshelters - Updated July 2026

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