Came to town for a Posty concert--he was fine, but Jelly Roll rolled away with the show! Now the hotel... check-in drama started when the app ghosted me like a bad Tinder date. Front desk lady looked like we interrupted her Oscar-worthy goodbye to a coworker. But her neighbor? Absolute gem--smiling, helpful, basically the human version of a warm cookie. Room was clean, beds were... well, I was intoxicated, so anything short of a sidewalk felt like a cloud. Would I stay here again? Absolutely--just maybe sober next time (but no promises). read more

Absolutely love the atmosphere and service was very quick. The food was exquisite as well. I will definitely be telling my peers about this place. Thanks to Chris & Sam!!!! read more

FIRST OF ALL... LET ME GIVE KUDOS TO THE ENTIRE STAFF AT THIS ESTABLISHMENT, BECAUSE THEY WERE AMAZING!! 1. SCOTT - 3-11PM Desk Attendant Thank YOU!! Thank you for being the kind soul and generous human being in the entire world. You made my stay with you guys so amazing. There are not enough words in the dictionary to explain how grateful and thankful I am for you! You made a 3 day trip to Texas worth it all!! There are those you meet in life who leave an imprint on your soul- and you totally did that for us!! 2. GWEN - Guest Services Agent Thank you for obtaining my lost belongings I left at the front when I was gossiping with Scott LOL. I appreciate you keeping it safe for me as you know these Dallas items can get very costly!! 3. ARI - Room Service Attendant You were such a sweet & kind young lady! Our 2 minute talk in the hallway with the glass of champagne made it all worth it. I will hold you to the coffee next time around!! 4. Breakfast Buffet Staff Boy do you guys know how to be great host / hostesses! It was such a great feeling getting up early enough to eat and still have time to snack again! I appreciate the buffet being open from 8-11am. It gives us late bloomers to still get a good eat in! Lastly, THIS PLACE IS BEAUTIFUL!!! From the inside to the outside! We were there to watch a Dallas game and all of my ubers were less than 10 bucks! Totally worth it all. Texas Live is literally 7 minutes away and you can find everything you need at walmart (which is also like 5 minutes away). I will be staying here again and again and again!! SCOTT DONT YOU DARE EVER LEAVE THIS PLACE!!! You make it such a great place for everyone!! I will be back Texas!!! read more

Sheraton Arlington Hotel - Hotels Near Me - Arlington, Texas

Judi at the front desk was super helpful and her smile just instantly brightened the room. It's so nice to be greeted by such a friendly staff. Makes coming to Hot Texas much better. The pool here is awesome except it gets a little warm in the summertime, but it's absolutely beautiful. Definitely check out the Koi pond. Those fish are like 2 feet long. read more

Sheraton Arlington Hotel - Full sized beds are super comfy - Hotels Near Me - Arlington, Texas

Our stay was overall pretty good! The staff was friendly and very helpful. No one is rude whatsoever. The pool side is nice and chill. I was impressed with there view of koi fish and just overall natural scenery next to the pool. Inside you wil find a bar that typically opens at 4pm and a restraunt. They have a cute little store inside just in case you want to grab a coffee, water, beer or snack. The beds are nothing to brag about but def is clean. The only reason I didn't get it a 5 star stay was because of the A/C. For some reason the A/C kept coming in and out making for a very luke warm experience with the air and in this Texas heat it can be frustrating . The walk from here to the stadium is about 13 mins and goes by quick. We took the trolley to get over to the Globe field but honestly the walk was so much easier. read more

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The property is in a great location to get to baseball or football games. It's also very accessible to Dallas and Fort Worth. The property is dated and could use some updating. The staff were friendly and inviting. About 15 minutes south of DFW airport. read more

Sheraton Arlington Hotel - View from club lounge on 18th floor. - Hotels Near Me - Arlington, Texas

Great hotel the front desk girls and bartenders made the my trip excellent my girl Brenda took care of my room with cleaning and towels so sweet everyone from check in to check out will definitely recommend to anyone and will be back The pool and grounds were beautiful and so clean 5 stars for sure read more

Such nice staff, good food although a bit expensive, they have a really nice pool as well as a hot tub that has jets YOU can control. Pool and hot tub is free and available to hotel members but if you are not a hotel member you have to buy a day pass online for only $15 a person. Really nice atmosphere, and very pretty. Have fun if you come !! I don't have any photos of the pool or hot tub, but I assure you that there is a hot tub and huge pool. Have fun!! read more

Sheraton Arlington Hotel - Bar area and restaurant - Hotels Near Me - Arlington, Texas

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Just wanted to say... we've been here a couple of times and all those times we've had a great experience. This time especially since we're traveling with our family. The check-in staff & Aixa who took care of us upon our afternoon check in, to the cleaning lady Alma & the male colleague who were very sweet and attentive. The breakfast staff who went far and beyond to make us feel at home! Especially Don Jose and Don Mario! The chefs and attending staff at breakfast time were great! Chris, maintenance gentleman was very nice and informative about the coil fish. Last but not least I cannot forget the bartenders. They were on their game! The bar/restaurant area was packed with Cowboys (Go Cowboys!!) and somewhat eagle fans.. Bartenders Tyler and Jesus, made our time at the bar area super comfortable, along with great conversations. Very attentive to us and the guests. Ty Sheraton we'll come back again!! read more

This hotel is very cozy. The service at the bar and restaurant were great. I had a short stay, so I had no complaints. I just need a great place to sleep. read more

Sheraton Arlington Hotel - Lobby - Hotels Near Me - Arlington, Texas

Hotel Waiting to be Reborn This was our first stay here since the Texas Rangers went to the World Series to play the San Francisco Giants. The building exterior still looks the same and the lobby is large but a bit dated. The checkin process was done quickly by the professional front desk staff. The hotel is like others by running with a minimum staff where both the casual and regular dining halls were closed. The coffee shop/gift store was also closed at the time of checkin, but a sign noted it closes at 1:00 PM. Breakfast is served in the casual restaurant and in the evening dinner at the main restaurant/bar. Sheraton makes you feel like this is a luxury hotel where outside they have a large pool with spa and koi pond. We stayed in a club-level level with access to a private lounge. The lounge was stocked with water/soft drinks and coffee with light snacks. No alcohol was spotted. Supposedly breakfast was provided there in the morning where I checked and saw nothing, and dined downstairs. Our room was nice and modern with everything working. There was a mini refrigerator for drinks. The only negatives were I felt the room always felt warm even with AC turned low and the bed also felt warm while sleeping on it. Some floors have different vending machines where some only have drinks but others food snacks. The Sheraton is walking distance to Globe Life Field and Esports Stadium Arlington. Looks like you could walk to Six Flags but there is the Arlington Trolly stop in front to take you to various tourist spots in the area including AT&T Stadium. The parking is free and felt safe. The breakfast in the morning was excellent where could enjoy the buffet or order from a menu. The buffet included a person to make your a special omelet by picking out your own ingredients. She did a great job and mine was good. Hopefully Marriott International with the new Loews hotels nearby plans on a major remodeling effort to update this hotel property. This one felt more laid-back and quieter than the nearby Loews with young partying into the late night after a Rangers game. read more

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An okay hotel. 2 nights in my room was $300. Great location with comfy beds. I like that they have smart TVs you can log into Netflix from. Modern, updated styling. I appreciate that all rooms have a fridge, and I got a couple bottles of water. Parking is free. It needs more than 2 elevators for 19 floors; travel can get pokey. Toilet seat slid every time I used it so I was on the rim (I had a king suite, corner room). There was no "do not disturb" sign in my room, but it didn't matter anyways because my room was never cleaned (two night stay). There was a sign in my room saying that they thoroughly clean due to COVID-19, but the bathroom counter had dark brown marks, like coffee marks. I had to use the free hand wipes they gave me to wipe the counter. The marks readily dissolved. Most of the staff were nice, although I called ahead and asked for a room on the lower floor and got one on 17. The only person who was terse was the guy at check out, some redhead/strawberry blonde guy who didn't want to interact with people checking out. read more

Sheraton Arlington Hotel - Clubhouse room - Hotels Near Me - Arlington, Texas

1 star for the location ...and they know it. This place is so worn out, but clearly they make cash from all of the visitors here for stadium games / events read more

Sheraton Arlington Hotel - This is just the beginning ...this place is worn AF. Furniture, paint, carpet, ...and even the wall decorations have seen better days. - Hotels Near Me - Arlington, Texas

The restaurant is absolutely amazing! Chris, Jose, Jesus, Tyler, Omar and Sam were so much fun at the bar. They made us the most amazing drinks and made our time here fun! read more

Visited in September when in town for games at Ranger's baseball stadium. Called to say we would arrive late -- told it was fine -- but they gave our room with 2 queen beds away by the time we got there at 1am. Had us stay in an ADA room -- with King bed and a rollaway -- and which lacked any possible kind of counter space. Luckily they were able to move us the 2nd/3rd nights. They did give us a free breakfast for our troubles. Overall, this hotel felt dated. There was a reptile convention in town -- and as not a snake person -- I definitely saw snakes in the lobby (with their owners). Bright spots: Omlette makers were both super nice the days we got breakfast. My friend left her shoes in the first room and housekeeping had saved them so she was able to get them back. People genuinely felt bad they'd given our room away. Walking distance to the stadium. I'd go back -- but not epic. read more

Stayed there on Sunday, Jan 29th and the first room was hot (ac didn't work), smelled like sweat, had two beds that were kinda made, and a lamp shade that looked like someone spilled mustard on the inside of it... (see photos) The second room had beds that were made, however we found a fake eyelash and purple thread in one bed. (More photos) All the lights were out on the first floor, everything closed, and most of the tables had messed on them. Very poorly run/managed. Kinda sad as this used to be the hotel in Arlington... read more

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Don't do it! Rude staff on duty this morning! In town for the WFT @ Dallas 26Dec21. Understandable it's the day after Christmas, but rude is rude. Asked a simple question about the shuttle sign outside the hotel on the property. REALLY. Enough said. read more

Tyler, Jesus, Oma, and Adam were absolutely AWESOME!! they made a VERY long week absolutely awesome!! they made great drinks and we had such a blast! thanks guys! read more

Juanita was very sweet and helpful. she answered all of our questions and the check-in process was flawless.

Had a great 5 night stay at this hotel, staff took such great care of us! Restaurant, cafe, meeting room, front desk, bar, and housekeeping all were spot on customer service. Thank you! read more

A clean, well located hotel to entertainment, Deathstar (Cowboys Stadium), Rangers field, and two Six Flags and the convention center are all within five minutes walk. Oddly, my room lacked shampoo, regular coffee, there was food/rust on the ironing board and housekeeping were argumentative. Guest services was busy this morning, as it took 15 minutes to get through by phone. Walls are a little thin, I could hear the guest next door snoring, blowing their nose and I'm not 100% certain but I thought I heard them break wind. read more

Sheraton Arlington Hotel - Food or rust on ironing board. Not great for ironing white dress shirts as I was. - Hotels Near Me - Arlington, Texas

I'm going to review this though I were simply an attendee at an event in the conference center. Heads up!: If there is a Cowboys game, get ready to see tons of fans of the Boys and their opponents lingering, drinking, talking. It's all good though! When you walk in, it's a large open lobby. Much more impressive than the outside. They do have a pretty busy bar straight ahead, so stop in a bit before your conference to catch a swig, if appropriate. Up the staircase to the second level rests a room that seated about 400 for my event. Tea, coffee and water were served at my event. The meal was a slice of pork loin (didn't eat) a grilled chicken breast (didn't eat), brown gravy, mixed veggies and a potato pancake. What I did eat was very good. They also passed around assorted dinner rolls, which I did not eat once again. The service was great! I was impressed that the sound system and acoustics were flawless. I was on the far side of the room and never missed a beat! The reception area upstairs, but outside the door was big enough for them to have tables that they could receive people as they leave. The restrooms were to the right of the room exit, but were very small. There was quite a line. I truly enjoyed the event, and would recommend this place to anyone hosting a decent sized event, and if you happen to attend one here, you are in for a treat! read more

Sheraton Arlington Hotel - DFW Bridges to Life Vision Dinner - Hotels Near Me - Arlington, Texas

This hotel is listed as an up market. Certainly not worth the money they charge. The lobby is very nice. Lots of parking and I guess if you're going to the convention center or Six Flags it would be great to a Point. However, I was there for three nights. I stayed in two different rooms. The one on the lower floor was clean, the one on the higher floor was not . They did have a good TV , Internet, and the air-conditioning worked. But ,that was about it ! And the beds were clean in both rooms. The bathroom is filthy In the first room. There was hair and dust all over, including the bathroom floor and there was weird stains on the wall. There was a dispenser on the wall that had nothing in it. It was like a ploy to get you to think that there was something in it. Luckily I had some products with me . The next night I had a different room on the lower level much cleaner and came with a few products. There was only one place to eat. That was in the bar. You could eat there or get it to go. No other restaurants are within walking distance of this location. If you had a car it would not be as bad. Expensive rooms ,not a great experience . The front desk was Pleasant. But ,just kind of a disappointment Hotel. read more

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The employees are amazing and the food is made to order. Love to go back. Recommend this place to anybody from anywhere. Well-rounded experienced. read more

From the moment we checked in late morning, the staff were all wonderful to work with. We checked in but our room was being made ready so the front desk offered to hold our backpacks until we came back from the ballgame. This hotel is conveniently located in walking distance to the ballpark. After the game, we came back to freshen up before an early dinner. We got our room keys and went upstairs. The keys did not work but one of the staff happened to be in the hall so she just let us in! It was perfect. As we left the hotel, we got the keys programmed. After dinner, we came back to the bar area adjacent to the lobby. I liked how open the layout was and the bar staff were all easy and attentive. Even checking out, the staff were genuinely friendly. It is refreshing to see a work family that gets along so well. It starts at the top and every level we saw was great! Don't miss the coffee bar either, they were great too with a small convenience shop for those last minute items. read more

We stayed 3 nights and have no complaints!! ALL of the STAFF were amazing especially Rhonda, Omar, Sam, and Jose!! They made our stay so enjoyable. Rosa and the chef (don't remember his name) were great on the omelets and breakfast was great. read more

Located 9 minutes walk to Live Texas and Globe Life Field. Plenty of parking for cars and trucks. There isn't large parking spaces for oversized vehicles. Staff are very friendly. Rooms were nice and clean. The bathroom sinks are a bit low so you have to bend 90 degrees at the waist just so you can wash your face. The hotel does allow dogs as I saw a dog had done his morning business in the elevator lobby, but the owner never cleaned it up. Breakfast selections were plenty with scramble eggs, bacon, pastry, fruits, sausage, grits, and gravy plus toast. read more

The Sheraton has the look of a great hotel and after reading the reviews I was excited to stay here but those reviews must be old. The room is dated. No microwave. No coffee service downstairs. Staff is rude and unhelpful. Asked for linens and another robe about 3 hrs ago. Not here yet. Called to ask if I could leave and get a refund. The girl at the desk said she would call me back. That was an hour ago Just disappointed. read more

Loved sitting at their hotel bar! The bartenders are so fun and the staff members are helpful and Tyler and Omar at the bar are AMAZINGGGG! Was a perfect place to hangout before going to the Morgan Wallen Concert! read more

SKIP this hotel if you are over 6 feet. You will not fit in the shower. We never received housekeeping in 4 days. We would be out of the room all day and had to request housekeeping but never got service. We had to call down for towels each night. They incorrectly billed our cc for false charges that were assigned to our room but never signed because it was not done by us. We had to cancel the card because we didn't know if the number was stolen by employees. They cleared those charges before we left. We returned home to get a new bill and a call asking us to pay those false charges. The staff will tell you one thing but no one talks to each other. Oh, the General Manager can't be located. read more

This hotel serves its core purpose: to house for a good nights rest but not much more. Like many have said, the rooms are outdated. Especially the bathrooms!!! I cannot deal with a gross looking bathroom so that's the entire reason for the star loss. I enjoyed their buffet breakfast ($14) downstairs one morning. It wasn't anything particularly amazing, they do have an omelette station, but it gave me the opportunity to taste a bit of everything I wanted instead of choosing from the breakfast menu. Another morning I went into their marketplace that includes a Starbucks and other convenient, quick snacks. My grandmother raved on her coffee, that praise alone is meaningful! I wouldn't stay here again because of the dated restrooms. But if you're not as choosy, it's location (proximity to stadium and six flags) should make it a perfect fit. read more

Sheraton Arlington Hotel - Bathroom Floor - Hotels Near Me - Arlington, Texas

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This place cost over 300 a night and was not worth 79 a nite. Old dust room with furniture aged only by the bricks to build it. Lights did not work, tub was backed up. The worse were the old pillows. There were six or eight on the bed and none of the were fluffy. Miserable night sleep. Dust and broken iron board. Worse was calling the front desk. 300 a night and we have to call for room cleaning. We called for the service instead they brought towels and never came back to replace the tissue. We called for the broke light. We never saw a technician. Not good. Don't use for games. Only good was restaurant read more

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We come here for an event yearly in January. While the rooms are nice, the hotel overall does need some updating. The pros to the rooms are: beds are comfortable, plenty of blankets and pillows (and I'm particular about my pillows), Netflix access (if you have an account but really who doesn't anymore), decent coffee in the room. Cons on the room bathroom needing some attention outlets were loose and so was the shower faucet. Overall the atmosphere of the hotel is nice, needs a convenience store open more often and the elevators need to be fixed. But overall it's a nice play to stay read more

Great location but outdated and the food is horrible. The staff over all was good. If they'd update and fire the "chef" and get there act together on the food this can be a gem. When the Lowe's is done they will lose and higher standard clients. I would easily pay double for a better experience. Also, one of the elevators wasn't working properly. On top of this the room was not clean and the toilet was not cleaned. read more

Sheraton Arlington Hotel - Supposedly my clean room. - Hotels Near Me - Arlington, Texas

Super disappointing. We paid $300 for one night and what a waste of money. I thought that the Sheraton brand was going to be consistent and what I've experienced before at other Sheraton hotels. It took 30 minutes of standing in line to check in. The room was full of outdated furniture and color schemes. The room was dirty and there was rusty edges in the shower by the drain. Very unsafe and unsanitary. Totally disappointing experience. read more

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The management cancelled our three day stay because we were late for check-in. We had already paid for all three nights. Then they said there were no rooms. Then refused to give us a refund. Hiring an attorney. That's all they understand. read more

We have stayed here every time we come to a ball game and have never been disappointed! The staff is amazing, friendly, well trained and seem to enjoy their jobs! Housekeeping was on target and there to please. The bar tender smiled and treated the whole family with respect. My favorite was Willie who brought us room service breakfast and smiled and made us feel special. The food was tasty and hot!! We will continue to stay here whenever we come to Arlington!! I'm reminded of the following scripture: Let no corrupting talk come out of your mouths, but only such as is good for building up, as fits the occasion, that it may give grace to those who hear. Ephesians 4:29, ESV The staff reflects this passage. read more

I spent two nights here recently to attend a meeting at Globe Life Park for work. Sheraton seems to be the only hotel that is in the area, at least the only high rise hotel I noticed since it stands out like a sore thumb from a far distance. It served its purpose of providing a clean room and convenient location. There is a marketplace in the lobby floor where you can purchase some coffee, snacks, toiletries you might have forgotten to pack, beer, wine and other beverages to bring to your room. They also had a display of cool cowboy hats that were $20-$28 each. Kudos to the free shuttle service they provide their guests. I took advantage of this by hopping on it soon after I arrived and got settled into my room since I wanted to grab a quick bite at a nearby BBQ spot that I had bookmarked 'to try' but they were closing in 52 minutes. Fortunately, our shuttle driver dropped me off first and brought the other shuttle riders to their destination after. Overall, it was a good stay. Front desk reception employees were super nice, location was perfect and the room was clean with complimentary bottled water and strong (and free) wifi. I'd stay here again if I ever found the need to go to Arlington again for work. read more

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Meh. Location is odd for places to eat. I had glanced over the food menu in my room quickly before heading down, especially since it was decently late on a Sunday, and they had lots of options. The first thing I noticed when I got down to the restaurant was the room menu was $1 more for every item (on top of adding a delivery fee and gratuity). My server was Ashley and she was really kind. My meal though was bagged to go, I didn't recall the reason as I was dining in, but didn't mind she it bagged to go because I was by myself and really wanted to eat in my room. Still, figured that was odd. I got the chicken wings in a hot sriracha flavor. I also thought I took a picture, but must not have saved it.. they were huge! Like the size of chicken strips but with a bone in them. Unfortunately, that's all that was thrilling about them. The flavor had a kick of something I couldn't quite put my finger on. I thought it was a bit lemon-lime ish but at the same time it wasn't. Towards the bottom they just started tasting less appealing, very bready and fatty, and altogether weird. I wouldn't order them again. Maybe during the day but it's hard to say. As far as the room, also not that special. For some reason I was given a handicap room and that's fine, but also inconvenient because the hangers were way too low. I was given to queen beds and one of the sheets had a funny stain of some sort, I'm not too sure, so I was able to just switch to the other bed to do my regular checks and sleep in that one. Lots of towels, that is a plus! read more

My stay went from bad to worse, and I haven't even left yet. I'm afraid to walk out of my room, as this hotel has gone downhill fast. I've stayed here in the past, and for that reason I chose to stay again. It's been a couple years, but my experiences in the past were great. Unfortunately, since changing to Bonvoy, perhaps new ownership, or management, this Sheraton has reached the level of service you find in the "No tell Motel" with 4 hour naps, and rooms turned without cleaning to push up revenue. The shuttle service says it's "on demand and complimentary" yet when I call for my ride they said it ends at 930PM. Good luck with a delayed flight folks, cause they didn't even offer to pay for Uber or a cab. The front desk person said "it's on our website when you book." I guess he lives in the AOL era, cause I haven't booked a hotel from my Commodore 64 in about 10 years. Since giving up my Beeper and coins for the payphone, I like 95% of travelers book directly from an app. Perhaps it's time to update that too... Next, I had checked in online thinking I'd be able to waltz right into my room. I was wrong. The non-existent front desk finally came out after about 10 minutes to "gather my info." I was a bit frustrated, seeing as how I had checked in already online and made my reservation days ago. Now the kicker. He is scrambling radioing to a colleague in what he thought was a whisper "is a room ready? Anything clean?" OK, time for me to imagine bedbugs dancing in my dreams... Sure enough, they put me in a room that I'm sure was just vacated minutes before, as I found PUBIC HAIR on the floor around the sink, around the toilet, and body hair ON THE SINK! Ready to freak out and feel something crawling on you? I see the bed and it looked about as well made as I would make it.... comforter pulled up to the pillows, pillows wrinkled as if I can still feel the person's body heat withering away, and the sheets wrinkled as if someone was just rolling around having a good time minutes before. I'm ready to leave. Unfortunately. I'll have to get to the airport almost 1 hour early, since their "shuttle" ONLY runs 1 time per hour. Oh wait, you better reserve your spot a minimum of 2 hours before or you'll just have to walk. read more

Sheraton Arlington Hotel - Body hair on filthy bathroom sink. - Hotels Near Me - Arlington, Texas