We have only been with RRPM for a short time but we heard great things about her and she has been…read moresuch a blessing after the last property management company caused many issues for us and our tenants. She gets things done effeciently in a professional manner and communicates between everyone. Five stars!!

Im a landlord, and RRPM is amazing. They really care about you asset and making sure it yields…read moreproperly. Raquel works directly with her clients and is a an investor herself. She understands what it takes!

Brian has done an excellent job of managing our rental property and taking care of repairs as…read moreneeded. Really appreciate his services and the peace of mind knowing that he has everything handled for us. I would recommend him to anyone needing a property manager.

These folks are great to working and will provide you guidance and help with listing, pricing and…read morefollow-up care. Only feedback would be please review listings and approve before they are posted. Thanks Brian & Ashleigh.

Had I provided this review 3 years ago it would have been different, but as another reviewer stated…read morethis company has changed. It's not the individual service and responsiveness that it started working directly with Heather. I'm sure she's too busy but her staff isn't filling the shoes. Serious Issue - On 7/14/2026 I discovered that a lease was set to expire on 7/31/26 and no contact had been made with me or the tenant. First this shouldn't happen and second I shouldn't discover it. Since then it's continued to be poor communication and me pushing. Not what I want from my property management company. Oh and they do the Residential Benefits Package which lines their pockets and effectively jacks up the rent without a true benefit to the owner in my opinion. This alone wouldn't be the issue but the above and the communication style since is not working. No phone call, no assurances, no proactively keeping me posted on progress after I brought the issue to their attention. I had to give direction and ping for follow-up. That's their job, not mine. Turn it around group!

Excellent service in purchasing my rental property via a 1031 Exchange. Very detailed oriented,…read moreespecially with inspections and communication throughout the purchase process was seamless. Always alluvial to get questions answered and move the process forward. After the purchase they quickly found an excellent tenant, Their property management services are the best. Corby and Heather are really hands on professionals.

Review: In my…read moreopinion, Cornerstone Property Management has been the single worst company I've ever dealt with. I wouldn't recommend them to owners or tenants -- tenants are never heard, and owners are left footing inflated bills. This company feels all about the money, not the people. * Zero communication: At times, I waited over a month for responses. Tenants told me they were also ignored, leaving urgent issues unresolved. * Dishonest maintenance claims: They would say sprinklers were "on" or "checked" when they weren't. In reality, sprinklers were left spraying directly under the house for entire seasons, causing structural damage from neglect. * Questionable billing & conflicts of interest: In my experience, Cornerstone inflates repair charges. They funnel everything through Genesis -- the repair company they own -- while claiming work is "subcontracted out." In reality, it's subcontracted to themselves, with markups far above industry standard. * Fraudulent-feeling charges: I was billed for sod that was never installed, yet still hit with an $800 charge when tenants took the matter to court. I was told a bathtub repair would be split with the tenant, only to be charged the full amount until I fought it for months. * Unqualified labor: They bill top dollar but send out the cheapest, least-experienced workers to do the jobs, creating more problems than they solve. * Tenant dissatisfaction: Multiple tenants directly complained to me about the lack of follow-through and unaddressed maintenance issues. When I formally terminated my contract for cause and laid out these issues in writing, the owners didn't even have the professionalism to respond. I had multiple rentals managed by Cornerstone, and based on that experience, I would strongly caution both owners and tenants to look elsewhere. Update - over a year later! I'm still dealing with issues from this company. After my original review, I've now discovered an even more serious issue. While Cornerstone was managing my property, Caldwell Irrigation District confirmed that multiple billing notices were sent directly to them. I was never notified of these notices, and they were not returned to sender. As a result, I only became aware of the issue after liens were placed on my property. Regardless of whether irrigation is ultimately an owner responsibility, a property manager has a basic duty to communicate bills and notices received during management. That did not happen here. Based on my experience, there were consistent communication failures that led to financial consequences.

DO NOT DEAL WITH THIS COMPANY! They put a nasty letter on…read morethe front door that we were renting from them, telling us that we had to be out at the end of the month. . Later in the letter they said we could stay until the 17th of the following month, but we would have to pay for the entire month. We chose to get out at the end of the month so we wouldn't be stuck paying the full amount for two weeks. We were also told that we better leave it in as good of shape when we moved in if not better. We had texts from different people asking where the keys were. We had put the keys where they told us to. We've had continuous texts coming from different people. They do not communicate with one another. They're still insisting we have to pay even though we no longer live there. This company really sucks! Good luck on getting any information or answers out of them. These people's proctologist called, they found their heads.

I have been renting thru R&R property management for 4 years know toni is amazing it is always…read moreeasy to get in contact for anything concerning the property and when the home has needed repairs she has made it a priority and gets it taken care of right away. We have had bad experience with other property management places in the past and I don't have one complaint on R&R property management renting thru them they actually care about their renters where you don't feel like you are walking on egg shells living in someone else's house. Thank you R&R property management for always treating us like family!

I have worked with Iron Eagle for several years as HOA president, ACC team leader, and head of the…read morepool committee. I have greatly enjoyed my work with Kathy Johnston, owner, and Amber Holtz who were always attentive to any question or concern I had and worked with me on a prompt and professional level. I would like to give a particular thank you to Amber Porter who was recently assigned to our HOA as our principal contact. Amber has been quick to respond to questions and concerns, has been both friendly and professional, and has made a real effort to be visible on the property and seek cost-effective solutions to problems. This attention to our HOA, across town from their office, has been greatly appreciated!

The AC unit in my house was out for 2 weeks in 100 degree heat, and management made no effort to…read morereach out with help or provide any portable units. During this time we were forced to by a portable unit for my room to make it livable, where my roommates had to sleep on my floor. As a result of this out electrical bill was also substantially higher. We reached out to management to ask for a rent adjustment because of the money spent to get a portable unit as well as to compensate for the fact that our house was not in livable conditions for two weeks. No conversation was had and our plea was promptly denied with no apology or sympathy. Would not recommend this business at all.

I rented a small 2 bedroom duplex beach tree took over a lot of empty promises I had to move back…read moreto my daughter's house because of health issues I wasn't able to live by myself 2 months before my lease was up I gave them plenty of notice always paid rent on time broken stove bad refrigerator broken screen doors no screens on windows bad front door , they kept my deposit and last month rent and now charging me over 2,000 it was a medical situation I told them that , they raise rent don't fix anything yard is barrasaing , these people should be ashamed I'm 61 6 back surgeries I have to have another I pass out so my daughter moved me in there house I did everything right I did no damage to the property, and now they're trying to do this to a disabled person wife of a veteran , I hope they sleep well

keep raising prices without showing any justification. they do not allow to see any quotes or what…read moreis adjusted in the community unless it is authorized. in the last meeting, they muted folks that tried to speak. they also have neighbors watching each other, taking pics and sending fines. they literally said we cant park on our own street - until i called the city and they laughed saying it is city governed. apparently, a gazebo in the backyard that no one sees had to be hoa approved including needing approval to plant anything in the front yard. they are a joke.

Renters and others beware of this company. This year in 2020 they changed their late rent policy…read morefrom the industry-standard fixed fee to charging 18% of your rent for being a single day late. Consider that on a $1500 a month rent you will pay a $270 late fee for being a single day late. We have rented from this company for over 3.5 years and only been a couple of days late once or twice and they refused to waive the fee even though it is a brand new policy. Consider for a moment what type of company and management/owners you would have to be to 1) think an 18% late fee is fair, ethical, or reasonable 2) refuse to give a long time excellent tenants a one-time waiver to continue a good relationship You can make your own conclusions but ask yourself if you really want to do business with this company. There are lots of property management companies out there, consider your options.

AMAZING!!!! I have rented from 2 other local property management companies in the past and I will…read moresay hands down Humphry Property Management gave me the best customer service. communication was fabulous I always got a response within 10 minutes in emails during normal business hours or first thing the next morning. They are a smaller property management company so it feels like your working with people who care and are there for you. If I had property that needed to be managed, I would be working with them! I'm looking forward to our renter to management relationship with them.

It seems I don't need to add much to what others have already said--but I will: do not use this…read moremanagement company. HomeRiver Group rented our Boise home to delinquent tenants who trashed the property and caused thousands of dollars in damage. Their communication and follow-up were virtually nonexistent. We cut ties with them two years ago, only to now receive a surprise bill for $9,000. I've worked with rental management companies before and know they can be hit or miss, but this has been by far the worst experience I've had.

Profoundly dissatisfied! We have used HomeRiver Group for a few years as a landlord. Time after…read moretime we tried to take the high road; without fail we ended up in the same place; getting nickeled & dimed at every turn or just not getting what is owed us. Project managers change constantly which means we are repeating ourselves with no real update or change. I rarely ever got my full rent due to their "book keeping". I shutter to think what it was like for my renters but I can only hope it was a little better. They are more then happy to talk with you, but vigorously defends their book keeping but at the end of the day we are left short not them. Huge was of time, lack of organization, not transparent. Use them at our own risk and own expense! You have been warned!

Bluebird PM has only been manageing my property since January 1st but I am very happy that I made…read morethe change. Their owner portal is excellent. And they are very competitive, cost wise.

Exceeded all expectations in my property management needs. Would highly recommend for anyone…read morelooking for a quality property management company they can trust and rely on!