Quick and explained the issues and charged decent amount…read more Would recommend and call again

They came and were super fast and professional. Got everything sorted out for us and even showed…read morehow the previous install was not done properly.

I have used Practical Plumbing various times, and they have responded quickly, and did a…read moreprofessional job at a reasonable rate. I would be happy to recommend Practical Plumbing to anyone. Barry

OMG !!!! We have been looking for a plumber to help with the out door water faucets for 2 years…read more Every plumbing co. we requested a quote for this job was in the hundreds and hundreds of dollars. We were getting ready to bite the bullet to get this job done because we needed water for doing outdoor jobs. It was when we told a friend of our problem and he Highly Recommended Bill. This job could have gone bad,but he said he would try his very best to help us with our problem. He went way above what he needed to do and the price for this job was astonishingly low ! So why were these other company's charging so much? ! ? It was a very simple job and some good ole common sense. Bill will be our plumber as long as we live in this house! Thank you again Bill

What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Our main sewer line was blocked. We called Roto-Rooter. They came out quickly and cleared the line…read morein the late evening. The next day Doug came by with a camera and showed us that there were tree roots in the pipe. He was able to schedule service for the next day. So far so good. The team came out the next morning and said that if everything went smoothly they would be done by about 2:30. Well, everything did not go smoothly. They dug up our front yard and said that there was nothing wrong with the pipe where Doug had told them to dig. They sat around for an hour, waiting for Doug to get back to them. When he did, they were told that the clog was much farther away from the house than where they dug and had to keep digging closer to the sewer clean out. They did not finish until 9:00pm. The problem is that while they spent half the day digging in the wrong spot, they damaged bushes and knocked over a tree that were nowhere near the clog. I filed a complaint with the Better Business Bureau. In their response, they said that the pipe took an unexpected turn. As you can see from the attached pictures, the pipe was perfectly straight; Doug and the team just miscommunicated about the location to dig. I know that in this kind of a job, damage to the landscape is unavoidable, and they are not responsible for the unavoidable damage, but because of their miscommunication, there was a great deal of avoidable damage. I have asked them to reimburse me for the portion of the landscaping that they should not have damaged, and they have refused. I have not asked for a refund of my fee as they did the work they were supposed to, nor have I asked for them to pay for all my landscaping. I have merely asked them to pay for the damage that was caused by their mistakes. They have refused.

A pipe burst in June and had them come out and replace. Now in December it failed not the pipe…read morefailing but the fitting that they put on. No discount or cheaper charge to come repair. I suggest look somewhere else .

I've had Michael Runk out to my house for 2 service calls... the first was early this year ( 2024)…read morewhen my hot water tank burst... they came out the same day and replaced my tank, and provided me with contacts on who to contact for remediation ( dry out the carpeting and relay). They came out today, to unclog my master bath tub. Again they came out same day... exactly on time, and my drain is now running free. They cleaned up after and I found them to be respectful of my home. I would use them again.

Had a young plumber come out to use camera to determine where drainage leak was under basement…read morefloor. Paid 475. Never got an estimate. Man suggested a few times getting another company to fix. What did I pay for.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

I was referred by a friend. Excellent customer service done in a timely manner. I would highly…read morerecommend!

Zack was a gem to work with. I had an issue with my new home purchase and he was able to come over…read morethe next day and help me address my issue (which was actually with the city) and didn't attempt to upsell me any services. He was honest about his time, we had 15 minutes left of the hour rate and he offer to took a look a few more things! He also took the time to explain in detail everything I had questions about. Will be using him for all plumbing in the future!

Technician Zach was extremely knowledgeable, he took care of all my plumbing issues quickly,…read moreprofessionally, and for a fair price.