Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

I had 1 plumbing issues that ended up being 2, but even that being the case, both problems were…read moresolved within the singular hour for which I was charged. Perfect experience, no complaints.

I've had Michael Runk out to my house for 2 service calls... the first was early this year ( 2024)…read morewhen my hot water tank burst... they came out the same day and replaced my tank, and provided me with contacts on who to contact for remediation ( dry out the carpeting and relay). They came out today, to unclog my master bath tub. Again they came out same day... exactly on time, and my drain is now running free. They cleaned up after and I found them to be respectful of my home. I would use them again.

Had a young plumber come out to use camera to determine where drainage leak was under basement…read morefloor. Paid 475. Never got an estimate. Man suggested a few times getting another company to fix. What did I pay for.

I never take the time to leave reviews, but Bryan and his team DESERVE the credit. These men are…read morethe best plumbers we've ever worked with, by a LARGE margin. We can think of no one else that we'd trust with our family and homes. From their office team to the guys on-site, their attention to detail and responsiveness is unmatched, and we have great peace of mind knowing we're well taken care of.  We've hired them for many projects over the years across several homes, and we can truly say that we continue to be thrilled by the level of service we get from their team. It's incredibly difficult to find trust-worthy, reputable, and attentive professionals like Bryan and his group, so believe me when I say: LOOK NOWHERE ELSE for your plumbing needs, Bryan and his guys are exactly what you need.

We've used Bryan Moberly Plumbing twice now and both experiences were great. The first was a…read moreplanned job and Bryan did an excellent job -- everything went smoothly and the work was done right. The second time was an emergency when our hot water heater went out on a Sunday morning. Bryan was super responsive and came out the same day. The replacement tank was installed the very next day. Fast, efficient, and fairly priced -- exactly what you want in a stressful situation. Overall, a really great experience. We'd definitely call Bryan again and highly recommend him. Bryan Moberly Plumbing 410-794-6359 bplumberman@gmail.com

I had some outside faucets that needed to be repaired after 45 years. Corey gave me two prices one…read moreto replace them and one to repair them, repair being a little chancy given their age. He is a great plumber. Talks to you (rather then at you) about options and does a great job. No issues with making recommendation to anyone that needs plumbing work.

Corey has been to my property a few times for different repairs. He has dealt respectfully with…read moremy angry tenants and always comes through with all repairs needed. last time he noticed that my leaking hot water heater was under warranty and he called the company and took it back and got a new one. very happy with him. you can't go wrong

Professional technician and good quality work! A good value for the job required. Recommend this…read morecompany highly.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

I have used Practical Plumbing various times, and they have responded quickly, and did a…read moreprofessional job at a reasonable rate. I would be happy to recommend Practical Plumbing to anyone. Barry

OMG !!!! We have been looking for a plumber to help with the out door water faucets for 2 years…read more Every plumbing co. we requested a quote for this job was in the hundreds and hundreds of dollars. We were getting ready to bite the bullet to get this job done because we needed water for doing outdoor jobs. It was when we told a friend of our problem and he Highly Recommended Bill. This job could have gone bad,but he said he would try his very best to help us with our problem. He went way above what he needed to do and the price for this job was astonishingly low ! So why were these other company's charging so much? ! ? It was a very simple job and some good ole common sense. Bill will be our plumber as long as we live in this house! Thank you again Bill

We hired TNT plumbing to address a leak on a vent pipe that appeared beneath our master bathroom…read more He canceled the first day and charged us $175 (this price includes a $20 discount since he had to cancel). He mentioned they may only be able to do the consultation since they had another job, so from the very start I felt like we were receiving rushed service. Dan and his apprentice spent a little less than an hour knocking holes in our drywall (in one closet he just started hitting the wall with a hammer) only to make his way up to the attic to tell me we had a roof leak. As I had mentioned in my original consultation, this was in fact a vent pipe leak that I would have been happy to pay to have addressed. Instead, we went through two roof consultations before I crawled up in the attic and fixed the vent pipe myself. I tried to reach out to Dan to let him know this was actually a plumbing issue and received no response. We found TNT through one of the Yelp project requests and I deeply regret choosing them as opposed to some of our other options. Between the price paid, the lazy investigation of the pipe, and the lack of response when I reached out to have the situation rectified, I am seriously disappointed with their service.

Dan was really responsive and explained what he was going to do. He showed up on time and finished…read morethe work in less than 2 hours. Before leaving, Dan made sure that I knew where all of the shutoff valves were located and made sure that I could adjust them, as needed.

Our main sewer line was blocked. We called Roto-Rooter. They came out quickly and cleared the line…read morein the late evening. The next day Doug came by with a camera and showed us that there were tree roots in the pipe. He was able to schedule service for the next day. So far so good. The team came out the next morning and said that if everything went smoothly they would be done by about 2:30. Well, everything did not go smoothly. They dug up our front yard and said that there was nothing wrong with the pipe where Doug had told them to dig. They sat around for an hour, waiting for Doug to get back to them. When he did, they were told that the clog was much farther away from the house than where they dug and had to keep digging closer to the sewer clean out. They did not finish until 9:00pm. The problem is that while they spent half the day digging in the wrong spot, they damaged bushes and knocked over a tree that were nowhere near the clog. I filed a complaint with the Better Business Bureau. In their response, they said that the pipe took an unexpected turn. As you can see from the attached pictures, the pipe was perfectly straight; Doug and the team just miscommunicated about the location to dig. I know that in this kind of a job, damage to the landscape is unavoidable, and they are not responsible for the unavoidable damage, but because of their miscommunication, there was a great deal of avoidable damage. I have asked them to reimburse me for the portion of the landscaping that they should not have damaged, and they have refused. I have not asked for a refund of my fee as they did the work they were supposed to, nor have I asked for them to pay for all my landscaping. I have merely asked them to pay for the damage that was caused by their mistakes. They have refused.

A pipe burst in June and had them come out and replace. Now in December it failed not the pipe…read morefailing but the fitting that they put on. No discount or cheaper charge to come repair. I suggest look somewhere else .