Great follow up visit. Very professional and nice. Always making sure I am comfortable. Had a crown…read moreand a filling done. Appointment was at 8Am and was out the door at 10:10Am.

They have poor customer service when it comes to payments. They over charge for services. They just…read moreput a crown on my daughter and it was uneven and crooked. Every time you call they never available. Poor customer service. Just take your money and never explain why you're paying twice for services. Very unhappy with the service, it's like paying for the name, because the service you get it trash. I would not recommend this dental office. Just attempted to call them and now everyone is in clinic imagine that.

Dr. Sakeena is an incredibly talented dentist and is a seasoned expert in the field. She is highly…read moreregarded and well-respected, providing superior services that utilize the latest advancements in the dental industry. Truly a trailblazer among the Houston-area dental community!

Insurance company suggested this place. Through a web search, I found a website for the dentist…read morewho had a video about her practice at http://www.siennasmiles.com/ Dr. Sakeena seemed very warm and inviting as well as sincere. I made an appointment for a basic cleaning. I did wait longer than I anticip ated, but the staff is very sincere and hospitable. I do say that the equipment for xraying your bitewings needs to be upgraded. Their procedure is very time consuming and tedious. Previous dental offices I have visited have a machine that takes 360 degree xrays so you're in and out of xrays in less than 5 minutes. At Sienna Smiles, they do not have this technology, so xrays took at least 20 minutes to do. But at least it just once a year that this procedure has to be done. When discussing dental options and procedures, there is an office and representative that discusses those things with you in private. You also can subscribe to text reminders for your appointment, which is very convenient. Overall, I like this place. It's less than 5 minutes from where I live. Decor is spectacular, staff is great, but be ready for a little wait in my experience. Oh, did not spend an arm and leg for my dental work, which is the most important thing of all!

Not happy with their office. Had scheduled an appointment to get dental work. Good thing I called…read morethe day of the appointment and turns out there want any booked for dr Prak. Wish the guy would call me back and inform me that it was cancelled. So after calling in to confirm the appointment, a different receptionist I talked to said she would fax or send an authorization letter to my pcp and would call me back. No call back for 3 business days. I'll be changing dentist. Not sure if they care for their customers.

I've been going to this dentistry for more than 4 yrs now. Since it has changed ownership...the…read moreservice is not the same. I called the office to request an urgent appointment due to unrelieved tooth pain. The response from the receptionist was less than helpful. I was told that my dentist was unavailable and that she was booked up for the day. When I requested to see another dentist in the office I was told that Dr Prak had to approve me being seen by one of her associates. Correct me if I'm wrong but associates usually cover for each other when there is an opening available. At least this has been my experience in the past. I asked the receptionist approximately when can I expect a call to know if "I have permission" to see another dentist. She could not tell me and was the least bit compassionate about my unrelieved pain. Needless to say I will be looking for another dentist who hires professional staff that actually cares about the patients and who trust their associates to see their patients when they can't.

Dr. Vo and the Smiles of Riverstone team have provided my family excellent dental care for years…read more Their systems are modern and patient-friendly (like quick xrays and TVs in the ceiling so I can watch sports during a cleaning). Everyone is so kind, and ready to share fun stories about travel adventures. Can't imagine my family having a better dentist!

Friendly staff and they really work to satisfy your dental needs!…read moreState of the art equipment to make the exam and any procedure easier for the patient. I highly recommend Dr. Vo and her team!!

I saw Dr. Von Boeckmann for the first time Sep 1, 2024. I was very unhappy with my teeth. One of…read moremy front teeth had 2 cracks and a divot. Coffee had stained that tooth badly, as well as the rest of my teeth. I hadn't smiled in a photo for the previous couple of years because I was so ashamed of my teeth. I asked Dr. Boeckmann what I could do about that one tooth. He suggested crown veneers. We can't just do the one tooth because it wouldn't match the other teeth. He suggested we do 8 teeth. I was apprehensive because I'd seen people who had veneers that were too large, or just didn't seem to fit their mouths. I was very nervous when I went to my first appointment to get my temporary veneers. Dr. Boeckmann's staff are all very, very sweet and very professional. They all assured me, he had done so many and was an expert. His assistant showed me hers and I was sold. I relaxed and after 3 hours in his chair, when I looked at my temporary veneers, I was sooo pleased. This is the best dental decision I've ever made and the financial investment has been well worth it. My decision to trust Dr. Boeckmann is also one of the best I've ever made. I can't recommend him more highly. They look so natural. I couldn't be happier.

Our family just moved to Sienna looking for a general dentist…read more I received a surprise bill after a routine visit. They failed to inform us that they did not accept our dental insurance, delta dental PPO. Never on the phone and in-person: They had 2 chances. Spoke with manager Lydia who was very rude, unfriendly and blames everything to the patient. She even hung up on me while I was talking. No apology whatsoever on the fact I was never informed.

Horrible care for elderly patients. If you value your health stay away!! My mom went in for a check…read moreup and got admitted to icu for a week due to Dr. Shepherd and her team's careless

I have been a patient of Dr Shepherd for about 5 years now. Her staff is always friendly. What I…read moremost like about her practice is she never pushes you to get services that you are not able to afford at the time. I have had that experience with other dental practices. The hygienists are great. I always leave with my mouth feeling great. I highly recommend Quail Valleys Dental!

I feel like the office staff came off very rude here the treatment coordinator just assumed I could…read moresign up for a credit card to pay the expenses of dental work. The doctor and dentist hygienist were the only ones to even greet me.

Nice clean organized dental office. Staff is always super friendly that demonstrates caring. Dental…read morehygienist educates me on the best ways to care for my teeth and gums. Both dentists are very kind and detailed oriented. Would definitely recommend this dental office!!!

Dr. Seijo, I just wanted to take a moment to thank you for everything you've done for me. You've…read moredone an amazing job with my braces and my teeth, and I truly appreciate all of the care, patience, and attention you've given me throughout the entire process. The results have exceeded my expectations, and I'm so grateful for the confidence you've helped me gain with my smile. Thank you for always being professional, kind, and making every visit a great experience. I couldn't have asked for a better orthodontist!

I had a wonderful experience at this dental office. I have found my new forever dentist. The…read moreoffice staff and atmosphere made my experience enjoyable while they were caring for me. Thank you I appreciate it.

I had a great experience at this dental office! The staff was friendly, welcoming, and…read moreprofessional. The dentist took the time to explain everything and made me feel comfortable throughout my visit.

Amazing Office! I love the a staff and they always make me feel so at home! Not to mention there…read moreexpert care!

I was very anxious about seeing a dentist after many years of not being able to afford dentistry…read moreand my own dental neglect during years of depression, where I didn't take very good of myself at all. I felt embarrassed about my teeth and I had my hopes up many times trying to find someplace that could help me get my teeth fixed (so I could also feel better about myself), and help me find a way to afford all the work I would need. I had also become quite emotional after many efforts to find help had led to disappointment as I learned, that even low cost places were a lot more $ than I expected. I had received an ad in my mail offering a free dental x-ray and evaluation for new patients at Excel Dental. I eventually convinced myself to try again, and made an appointment at Excel Dental. My dentist was Dr. Kai, who was very kind and compassionate as I explained my situation being a senior on a very fixed income. Dr. Kai and staff worked a plan that would enable me to get the dental work I'd not only needed, but wanted as well. I recommend Excel Dental and Dr. Kai for all ages, but because I know there are many seniors like myself, this is in particular a, SHOUT OUT to the BOOMERS in need of dentistry! I sincerely say to all, "you owe it to yourselves" to see what Dr. Kai can do for you. I feel a sincere gratitude to Dr. Kai in particular. The staff at Excel Dental is friendly and accommodating. The waiting room is not fancy, but comfortable and clean and I can't even recall a wait longer than 5 mins to get seen. The equipment is modern, very clean.

Excel Dental Missouri City could clean your teeth well but it is impossible they could provide more…read morefor you. They will make sure you got pain and they do not qualify for any moderate sedation. You may take your own risk to be there with those unprofessional people. Sedation Options Offered: According to the Excel Dental website, they offer the following anxiety-relief and sedation methods: * Nitrous Oxide (Laughing Gas): A mild, inhaled sedative that helps patients relax while remaining awake. It wears off quickly after the procedure. * Oral Conscious Sedation: A pill taken before the appointment to manage moderate to severe anxiety. * The Wand: A computer-controlled injection system that delivers local anesthesia in a steady, more comfortable flow than traditional needles. Important Note on IV Sedation: Excel Dental does NOT currently list IV sedation (deep sedation). If you require IV sedation, other local providers that explicitly offer it include Missouri City Dentistry and Plantation Dental. Notable complaints from public reviews and consumer platforms include: * Clinical Incidents: One highly detailed complaint from 2024 involved a parent who alleged that a child was "traumatized" during a molar extraction where anesthesia reportedly wore off mid-procedure. * Billing and Financial Disputes: Patients have reported issues with the finance department, specifically regarding the handling of referral credits and unexpected charges for certain procedures. * Prosthetic and Fit Issues: At least one senior patient reported receiving poorly fitted dentures that caused significant pain, followed by dissatisfaction with the office's refusal to provide a refund. * Service Quality: Some reviews highlight "lousy" service for specialized needs like severe underbites or hurried cleanings that felt inadequate. * Operational Concerns: Common minor complaints include long wait times--sometimes exceeding an hour--and administrative errors, such as prescriptions being issued without necessary signatures.