Sold me a Corvette with a messed up differential had to pull over half way across the state and…read morepark the car in some random city and had them refund my money and pick up the car. They did reimburse cost related to travel , that's why I gave them an extra star. But that was after many many calls back and forth where they finally agreed. They should had made it right without hesitation knowing they were wrong but sales guy and manager treated me like another number. They should check the car completely knowing the customer has to drive the car back home to another state.

I inquired about a vehicle listed on their website. Kurt replied and I made an offer. Kurt…read morerequested pictures and vin number on my trade to get things rolling. That was one day ago and I hadn't heard back so I checked on line and their Madison, their online chat representative, checked and confirmed that the vehicle was still available. She then sent my inquiry to sales. Kurt then replied after a days delay and told me the vehicle had sold yesterday. That contradicted what I had just been told. Needless to say, my bet is on Madison. All told this is really a bad experience and an example of the poor customer service they provide.

Yesterday 06-09-21 my Jeep Wrangler lost tire and rim on westbound I 90 about 20 miles west of…read moretown. I had to have the car flat towed back to town. I called Sheridan motors --after a long wait I finally got transferred to service manager. He gets on the line and I tell him my problem and he say he has no time to do a visual inspection and please take car to Firestone in town --then hangs up. I have seen and heard BAD customer service but he takes it to a new level. How much more trouble could I be in --heading for Seattle totally broke down and no help from this amazing dealership. With this kind of company service , Home Depot, Costco and Amazon will continue thrive Potential customers---customer service here is DOA. Ron R

I've always had my 2017 Ram 6.7 serviced by Sheridan Motors and they've always had friendly…read moreservice, but this time they went above and beyond and I couldn't be more thankful for the guys at Sheridan Motors! I work here in the summer and down south in the winter so when my check engine light came on a month before needing to head south I was worried I would not make my deadline out of here. It was an issue that meant I shouldn't drive so I left my Ram at the dealership to hopefully be able to be fit in before the end of the month. All my research about this check engine code meant not good things and the tech even thought he'd have to tear completely into my transmission to diagnose the problem, but he kept poking around and found that it was a simple pressure valve that they had in stock! They were able to fix my pickup and get it back to me way before my deadline to head south! Also they have Rotella T6 in stock right now so I scheduled an appointment to get that changed tomorrow. Thank you Kelly for all of your help. Such a relief knowing a dealership you can trust when you need them. Oh! I almost forgot! My truck was clean when I picked it up too! It definitely didn't sparkle when I dropped it off. Thanks again guys!!

Didn't really have them do any work but they referred me to other businesses that took care of what…read moreI needed. They were good guys and very helpful.

Sprinter van decided to start limping on the way home to Texas and got stuck in Sheridan. Not many…read moreoptions for repair for a Mercedes engine but I was referred to these guys and am sooooo grateful! Mercedes are tricky engines and the codes weren't telling anything however they guessed it was a fuel filter and they guessed right!! Luckily they had the parts AND squeezed me into their busy schedule so I could get out of my hotel before checkout. Now I'm going 75 down the highway again!! Reasonable price and felt completely trustworthy. They even offered a ride to town if I needed. Twenty stars!! Thank you!!

Very helpful and friendly staff. They answered all my questions and walked me around to see all the…read moremodels.

I have had generator trouble on my RV for 4+ months. I replaced everything I could fuel pump,…read morecarburetor, air filter, fuel filters and spark plugs. Couldn't get it to fun more than a few min. I took it to 4 different mechanics who tried different things - even taking off and cleaning the carb. Nothing. Can't get out figured out. The guys at the RV place a few doors down recommended I take it to Hando's. I called that morning. They said I can bring it over and they could fit me in to check it out. Got there and as soon as they finished up with a trailer fix, they got to me. The tech was looking over everything and determined that the fuel pump was not putting out enough volume of gas. Low pressure, high volume is what he said. They didn't have a fuel pump, but recommended I pick one up at Cummins on my way through Billings, MT. I did so and installed it. Bang! That was it! These good at Hando's know their stuff! Also, he charged me $50 to check it out instead of the $85 shop rate because they couldn't fix it on site. Fair.

The absolute best lube and maintenance shop in two counties! Very thorough and professional in…read moretheir 16 point lube job! Very friendly and helpful! Very fair pricing, considering it's the best service in two counties! They also carry DELO 400 SIN diesel oil. The only shop I've found that does! I have finally found a lube shop that deserves my loyalty! THANKS GUYS !!!

Worst oil change (and most expensive, even with the coupon) in my considerable years of experience…read more Obviously a business intent on selling additional services and products, while completely ignoring the task at hand. When I backed my car out of my garage the next day I was shocked to see a puddle of new oil on the floor, and upon further inspection the dipstick showed over filled! Since I had driven it immediately after the oil change I was concerned about my engine and took it to the dealership for a check up. Not only had the hacks at this Grease Monkey overfilled my engine, they had only hand tightened the oil filter and oil pan plug. Needless to say there was oil all over my engine, and dripping leaking all over the place. They did agree to refund the exorbitant price of their disastrous services, but when I pursued any compensation for having to take my car to a qualified garage for diagnosis, Grease Monkey's district manager proved to be a rude and ungracious sort, and placed all the blame on me. I suppose he's right, in a sense - why did I ever darken their door? I certainly won't again. But if incompetence, unaccountability and astronomic prices are your cup of tea, then by all means, these are your guys.

my client purchased a vehicle from affordable autos hadn't had even a month had a mechanical issue…read morewe went to talk to them the young man was very rude and told us they sell there cars as is and that it was his responsibility to fix it I was very disappointed in how he handled it not only would I not recommend purchasing a car there I would discourage it.

I purchased a vehicle to get back to Illinois. They worked great with me. Prices were clearly…read moremarked on the windshield and definitely the best priced vehicles in the area. They were about 15-20% less than the other dealers. They dont play the games that other dealers do. I would highly recommend them.

I jackknifed mt 5th wheel into the back of my truck this was the only shop in town that suggested…read morethe paintless dent repair and quote was much less then everyone else in town. used them got it back the next day. looks remarkable. They are great and i highly recommend they for you needs

Elite did an amazing job on the front end of my Toyota Tundra, which had a smashed passenger-side…read morefront bumper and fender. They also spent a lot of time helping me find an aftermarket steel bumper and grill guard that would fit. I highly recommend Elite!

Rhonda has been so helpful throughout a process of working with my ill father's vehicle to get a…read moredevice removed from it without him physically present. We worked together to identify a solution that worked for both of us, and she even let me reschedule when my schedule changed! She is very professional and represents the organization very well, I wish I would've brought my father's vehicle to her the last time I had issues, I know she and her team could do a much better job than lightning automotive!

Traveling thru Sheridan on I-90 in our Class A Diesel Pusher motorhome, Wyoming Fleet & Auto fit us…read moreinto a more than full schedule to address brake light issues. Had an appt for 8:00a and by 8:10, Bryan was troubleshooting and allowed my husband to participate with his knowledge/access of the coach, location of potential culprits and general set of hands. Problem was identified and resolved - and we were back on the road! Service, price and customer care were all AMAZING! We highly recommend Wyoming Fleet & Auto!