It's the only shop I go to now. I like the owner and the staff. I like to support small businesses and especially ones with nice owners and staff. The owner & Jeremy are helpful and polite. It's a comfortable and safe space for me. The cleaning solution I get is natural and safe to use. I recommend this shop when friends ask for a good place to go. read more

Great shop tbh they have everything at a great price. Man at the counter was cool and chill, he was really nice and hooked it up with the price when i didn't have enough. Great shop in my opinion read more

Drove all the way from Palm Desert DURING their posted business hours and the doors were locked. Place looked absolutely terrible, and I'll never consider coming here again due to the fact that I just wasted 25 minutes of my life driving here. You're MUCH better off going to e-cig city which is LITERALLY 200 ft away. read more

I went to Sherlock Smoke and Vape a week ago, as I was in the market for a vaporizer. Although I had seen several YouTube videos on vaping, as a way to educate myself, there was still a lot I didn't know. Most notably, the costs associated when purchasing a vaping kit. Upon entrance to the store, I noticed there were no other customers. There were two teenagers behind the counter. They seemed pleasant enough and made the attempt to educate me on what I should purchase. They recommended a vaporizer to me and stated that it would burn both dry and liquid substances. Based on their recommendation I decided to go ahead and buy the kit. At that moment and older guy, closer to my age, walked in and introduced himself as the owner. The kid who had been helping me, told him what I was buying and for what purpose. The owner then proceeded to tell me that I was buying the wrong vapor. I looked at the kid and he basically just shrugged his shoulders. The owner showed me another vape kit, which he highly recommended, and also a separate tip to burn anything dry, stating that the vaporizer I was purchasing could only vape liquid and oil. So in total, I was purchasing the following items: a rechargeable battery, a Kanger T3D Clearomizer, a separate tip (I think this would be considered a mod in vape lingo, but I'm not sure) and a charge cord. At the register, the owner stated the cost for all the items was $120.00, but that he was giving me a $5.00 discount. I thought that was a nice gesture and paid for my items in cash. He also was nice enough to explain exactly how everything worked and said that if I had any questions to just stop by the shop. When I got home, I realized that he had sold me the wrong charge cord, so I wasn't able to charge it. Since I live in Orange County, I found a place to buy another charge cord, since I obviously wasn't going to drive two hours back to Palm Desert to replace it. While I was in the vape store, I struck a conversation with the owner, who told me that I was grossly overcharged for my vaporizer and accessories. He told me that my vaporizer kit was at least three year old technology and that I shouldn't have paid more than $50.00 for everything. When I got home I did some of my own research and found that I had indeed been overcharged. The next week I happened to be in Palm Desert and I returned to Sherlock Smoke and Vape. The younger kid who had originally helped me was there. I told him that my charger didn't fit my vaporizer, so he exchanged it for the correct one. In the course of our conversation I asked him point blank if what I paid for my vaporizer kit was the correct price. He paused for a second and stated, "This is a well built vaporizer and a name brand. Besides that you got a discount." I looked at him straight in the eye and asked him if he felt that I was overcharged. He looked away for a second and said, "No." I don't mind paying money for something of value and quality if it's a fair price for the item. However, I do mind if I'm taken advantage of because I'm not an expert at knowing prices for a particular product. It concerns me that I was charged $120.00 for items that, based on my post research, were closer to $50.00. My clearomizer, the Kanger T3D I mentioned earlier, I found for $6.25. I couldn't find anything on the battery to trace it back to a price, but based on comparisons to my type of vaporizer, the top price was $35.00. The "mod" piece for smoking dry substances, was about $8.75. The charger cable was about $2.00. Together everything was $52.00. I paid $120.00. Is a 100% plus mark-up fair? Did the owner knowingly steer me towards a vape kit with older technology? Was I taken advantage of because I was not knowledgable about the prices for vaporizers? I don't know. You be the judge. One thing I do know is this; I will never go back to this establishment, and it's my hope that enough people read this and go to another vape shop, so that the owner learns, through Karmatic experience, the importance of being transparent, forthcoming and fair to customers. read more