I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

We had Alex one of JC Licht's installers come out to install our new blinds. Their wonderful…read moredesigner, Virginia measured perfectly for. Alex was just wonderful- very personable and kind! He did an excellent job! Top notch!! Thank you!!

They are always knowledgeable, helpful and friendly. Alan and Kiley went above and beyond to help…read moreme choose colors. Highly recommend!

I was sent here from the Lisle shop because they had no stock and was told that this location…read moreshould have something like 6 cans of paint of the variety I was looking for. Well, either their computer system was not up to date or they had a busy morning because they were all out. I really don't understand how these paint stores can have no paint! The clerk upgraded me to the next level of quality (which would have been a bit more expensive) without charging for the upgrade, since they didn't have what I wanted to buy. Sherwin-Williams paint is expensive (paint is $$$ anyway these days); I only went with it because that was what my handyman said he uses. Glad I finally got the paint, but overall this was a frustrating shopping experience.

So I've had cancer. I'd been working with JC Licht's wallpaper dept. (Breanna, to be specific) 2…read moreyrs ago before Dx. Gave an $80 cash deposit for 4 books at that time. Returned all books promptly. Within days. Told that someone from the wallpaper dept had to be there to handle the refund, which my husband was assured would happen. Then forgot all about the bathroom/wallpaper project as anyone would with surgery, etc. Contacted JC L recently only to be told that my cash was theirs/gone. This is the only business unwilling to make any concession given these circumstances. As longtime (we're talking 3 generations!) Geneva residents, who choose to shop our local businesses vs. Amazon, etc., this is so very disappointing!

Found the staff to be very rude. They seemed annoyed that I didn't know as much about paint as they…read moredo. With their very high prices, I expected better customer service.

Painted the exterior of my house using Sherwin Williams Emerald exterior paint (their top grade)…read moreand couldn't be happier. This paint went on with literally no drip marks. The experts at this store patiently mixed numerous samples for us until we got just the color scheme we were looking for. The SW website had tools to help us coordinate, too. Skip the box store -- you can't beat the knowledge, quality, and personal service you'll get here. You pay for what you get. And to the owners: Thanks for being members of the Naperville Chamber!

Well, it's a paint store and I'm a person who has a mild to moderate level aversion to deciding…read morewall paint color. It stresses me out, but not because I'm worried about how ish is going to look, but because I literally cannot think of anything more mind-numbing than staring at swatches that are only vaguely varied. Lemme put it this way, I would rather watch the paint dry, than sit there and f*cking stare at eggshell, manila and off-white samples in different light. This is *my* water torture. But alas... it was time for a change, and I *guess* I'm grateful for the nudge. For better part of the last 2 decades and at 2 different houses, I've been living out of a bright orange bedroom. Sounds fun, right? Well it was... for like, the first 5 years... then the next 13, to be honest, were kind of played out. Plus my hair's also been bright orange for the last five years as well, and I think I was veering that point where things were getting kind of creepy... like Picasso's blue period, only I never did anything of value or praise. Anyway, I've been going to Sherwin-Williams for all my wall color needs because my parents recommended it, and they have an account there with all their saved info and I guess there was some sale thing going on as well. I stared at swatches for longer than I ever want to stare at swatches ever again. The color swatch book I had seemed like it had a ton of colors, but then when I got to the store and they were organized so I didn't have flip things back and forth in a book, it didn't seem so expansive... but I suppose I'm glad because that way I could at least get out of there a bit faster. The sales people vary each day and of the 3 days I had gone in, I don't think I ever saw the same person. Some would check in and offer help right off the bat, some would solely work the counter and answer customer questions at check out and the girl on my last visit would mutter annoyances under her breath as she only begrudgingly acknowledged customers and ordered her co-worker man around with one stern B-face. I felt bad leaving him there with her... but he was too old for DCFS and I had to be somewhere at 5 sooo it was outta my hands. Anyway, everything was just fine. Besides the crabby patty on my last visit, everyone else had been both friendly and helpful and we were able to get in and out right quick. My one regret + quick tip would be that I didn't see the Keurig K-cup Chai latte flavor until just this last visit, and even though it was 9,000 degrees outside, I still felt I needed to have a cup just so I could say I did. Amenities are few and far between these days so I make it a point to take advantage whenever possible.

Absolutely love this store! The staff is so incredibly friendly and helpful here. What I love the…read moremost is they have a designer on site who can truly help being your vision to life! They are so helpful with color selections and they also offer window treatments. They also offer color services where someone will come to your home and help pick out the best colors. I will definitely be using this for certain rooms in my home once we get there. I also brought in a drawer from my bathroom vanity to get a match for my other cabinets in the bathroom - I got a sample from here, sherwin Williams, menards, and Home Depot. Benjamin Moore had the best match out of everyone. This store is truly the best when it comes to paint!

If you need good paint and help with paint, this is the place to go. We just worked with Melissa,…read moreif she isn't the store manager, she could be! She knew everything. She gave us choices explaining the various benefits of the options we had. She was super nice too. I have been coming to Jc Licht for years and have never been disappointed. Celeste helped for many years with windows coverings, color and and other decor advice. I guess it is as simple as this place has dedicated employees with education and experience you need. Highly recommend!

Great service from Louis and his Team. Very knowledgable and helpful in picking the correct…read moreproducts for my home remodeling project. Thanks, I will be back for more paint and supplies!

Support your local small businesses, and go to Lloyd's for your painting and wallpapering needs…read moreinstead of Menards, Home Depot or Ace! You won't be sorry! The staff is far more knowledgeable and patient than the folks at the big-box stores. They are super friendly, and they really take the time to help you. They have high quality products at competitive prices. I love the fact that they carry zero-VOC paint. The big-box stores claim to have this, but if you read the labels, you'll find that it is really low-VOC paint. Not the same thing....still contains carcinogens. Another thing I like about Lloyd's is the fact that they keep a record of the paints you purchased and what room you were painting at the time. So when your kid draws on the walls or you accidentally ding the wall while moving furniture, you can just go back to Lloyd's, and they'll mix up a bucket of the same color. Three cheers for Lloyd's! My family has been visiting them my whole life, and we're never disappointed.

Wow Mike & Dan are awesome! Really know there stuff and go the extra mile to make you feel as if…read moreyou are part of the process. If you are a contractor or s homeowner make sure you visit the Bolingbrook location they will surely take care of you like family!!

Had a great experience at this location, while purchasing paint…read more I didn't know what all I needed, and the sales staff, was very helpful. I also appreciated the COVID precautions. I will definitely buy paint here, over a big box store, for the personal attention, by experienced staff.

I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.