I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

We had Alex one of JC Licht's installers come out to install our new blinds. Their wonderful…read moredesigner, Virginia measured perfectly for. Alex was just wonderful- very personable and kind! He did an excellent job! Top notch!! Thank you!!

Abby at the Gartner Road location (next to Trader Joe's) is amazing! Paint selection for the entire…read morefirst floor of our house was overwhelming and intimidating. I brought in a sample swatch of our headboard material and Abby made it super easy. She was so knowledgeable about color undertones and also gave us a heads up on sample paint discounts. She's the best! Thank you, Abby!

Painted the exterior of my house using Sherwin Williams Emerald exterior paint (their top grade)…read moreand couldn't be happier. This paint went on with literally no drip marks. The experts at this store patiently mixed numerous samples for us until we got just the color scheme we were looking for. The SW website had tools to help us coordinate, too. Skip the box store -- you can't beat the knowledge, quality, and personal service you'll get here. You pay for what you get. And to the owners: Thanks for being members of the Naperville Chamber!

Lady behind counter did not offer to help me find what I was looking for…read more She only pointed to a shelf which had some of the stock. However as I was looking for some sanding disks with the 8 hole 5" style I noticed as second display on the other side or the store, but before I could select anything I had to go. I guess sales persons don't need to be familiar with the store stock.

From the owner: Your local Sherwin-Williams Paint Store in Aurora, IL, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Wow Mike & Dan are awesome! Really know there stuff and go the extra mile to make you feel as if…read moreyou are part of the process. If you are a contractor or s homeowner make sure you visit the Bolingbrook location they will surely take care of you like family!!

Had a great experience at this location, while purchasing paint…read more I didn't know what all I needed, and the sales staff, was very helpful. I also appreciated the COVID precautions. I will definitely buy paint here, over a big box store, for the personal attention, by experienced staff.

Crew did a great job... weather kinda got in the way, but really happy with the resultsread more

Great service and communication. Accommodated my project quickly as I had a need to get it done…read morequickly. Painting of my new garage went well and looks great. Highly recommend!

Very quick response to my estimate request. Arrived on time and expertly painted my interior walls…read moreand ceilings. No mess left. They cleaned up everything and left us with a beautifully painted home.

We had a great experience with Babes N Brushes. They painted our entire 3-story home and put in…read moreextra effort to complete the project on a short time period so it was done before we moved in. They worked over the weekend and late hours during the week to make sure it was done. Communication was slow. It took us at least 3 weeks to get everything planned, but overall they were very pleasant and nice to work with. The paint looks great!

I go to store to buy paint. Bestest day ever! Better than my birthday! I looking to paint genuine…read moreone-of-a-kind winking friendly Russian garden gnome. Gift from Uncle Gerard. I frolicked over to in Plainfield JC Licht and find kindness and love abounding from every smiling face. Just like my gnome! Jan is bestest. Help me so thorough and knew exactly how to paint gnomes most beautifully. She give me paint, advice, and joy. Jan knows just the mostest perfect pink for my gnome's rosy cheeks! Uncle Gerard will be so proud to display my gnome at the 2023 Iowa Gnome Convention. Forever grateful. All my thanks and many gratitudes. Merry Christmas JC Licht Jan!!!

I ordered paint and primer on-line and chose this store for pick-up…read more I got a confirmation email and text stating that my order was being mixed and would be ready for pick-up at 10:00am the following morning. I arrived at the store around 3PM and was told by the person at the desk that it was not ready and that he did not receive an order. I showed him my emails and he somehow found the order and told me that he could not fulfill the order as his store does not carry the primer. I asked how the order was taken if the inventory was not in the store. He had no answer. I asked if he could just substitute another primer and fulfill the order and was told that he could not do that. asked if he could check with his manager and he informed me that HE was he manager. I tried several different approaches to get my order fulfilled and each time I presented an different scenario I was told no. He then got on the phone and called two other store asking for help in cancelling my order. I told Carlos (the Manager) that I did not want it cancelled and he ignored me and finally told me he did not like my attitude and asked to leave his store. I traveled to another location where I was treated like a King. The Asst. Manger found my order, substituted a Primer, and apologized for the way I was treated at the Plainfield Store. He told me that this is how it should have been taken care of in the first place! i would deffinately steer clear of the Plainfiled store and travel a bit further to get the treatment like a customer should.

I haven't been in this store in some time, however, I bought a Greenworks lawnmower set less than a…read moreweek ago and of course it goes on sale today and they wouldn't price match. Okay, so I called and offered to return and rebuy in store to save $50 with the receipt and UPC and I was told I would need to physically lug the 80 or so pound box into the store to do so. Next time I will and I'll re order online to reduce their profits but I wasn't feeling it today.

Lowes delivered the wrong order to my house and dropped 10 bags of dirt on my lawn. First…read moreBollingbrook insisted they did not deliver, although the sticker said Bollingbrook and they told me Naperville delivered. After 30 minutes of multiple calls to both places, I was told Bollingbrook was incorrect and they did indeed deliver the wrong order with the wrong name. I was then told someone would come out to take the 10 bags of dirt off my grass and replace with my order. I am now being told 24 hours later (my grass is probably dead) that no, they won't replace my order because only a manager can do that, alll lowes can do is pick up the wrong order and refund me leaving me without my order and no way to get it (I have a bad back) and dead grass as I have no one to move the order until whenever they decide to show up, even though they promised me yesterday they would corrrect every thing by the end of the day. DON"T EVER USE LOWE"S DELIVERY! NO ACCOUNTABILITY AND NO WAY TO FIX A MISTAKE!

Purchased 7 boxes of vinyl planks the arrival dates they told me were off by a week. The molding…read morepieces shipped a week after those. I called them to verify they were there at the store when I went to pick them up only five boxes were there. I went home called them a couple days later when they said the other box would ship, they said those boxes were there. I went there to pick them up and those boxes were not there. I had to go back a third time to finally get the boxes when I got there, they had no idea where the packages were and It took an hour for them to find them. They only use one installer for the floor. I had booked the installer they use and had to reschedule the installer for another date. I booked an appointment and on the morning of the appointment the flooring company they contract with canceled. So you're telling me they only have two guys for all of Home Depot to do flooring installs? Plus they couldn't reschedule me for the same day. The entire experience is horrible. Home Depot may offer some deals here and there and products here and there, but their service and their follow-through and customer service is horrendous. The GS flooring company I would not recommend but that's the only flooring company Home Depot uses. So unfortunately now you're stuck they've got your money and you have no recourse at this point. Customer Service has gone down the hill. No one cares about their jobs anymore. They fleece the American public in general. The American people get screwed over by corporations. Then they respond apologizing yada yada yada put some link below for you to fill out a Webform and you can't even click on it to enter any information. It's all a bunch of BS.

Purchased engineered hardwood flooring for installation. installers showed up on time. Before…read morethey looked at the subfloor, they said may need to sand it. Okay, maybe an extra $200. They removed the old carpet and found out from the office it would be $588 more. Well now I'm stuck with no floor. That much extra cost for an extra hour of work? Called the Home Depot complaint line twice and was told I have to deal with the store. Called me back once with voicemail. Called them back and was told they would check. Been over a week with no contact. Probably won't by any flooring products from them again.

The Growing Place UNDERSTOOD THE ASSIGNMENT! There's wagons readily available for easy transport…read morefor your trees, flowers, planters. Parking is in the front (sometimes a bit congested) and plentiful in the back (trust me, keep driving). The grounds are organized crystal clear- succulents, perennials, annuals, trees, etc. They are also very well staffed with people who truly understand plants- that's so nice and what they're known for: they truly LOVE plants! Look for the blue tshirts! They're happy to help! I wish they had somewhere to eat on the grounds. Or at least a coffee cart! Sometimes everyone just needs a little snack;) While their prices are pricier, I'd rather support these guys than Home Depot.

I love this place for plants, even though it's pricey. We just spent around $200 in two visits…read more(easy to do) to buy 4 red Day Lillies, 3 grasses for our front yard (the rabbits ate all the Hostas, and a rose bush (on sale). The only odd thing is they charged me for a Calluna, which I had to look up on google. I did not buy that. So check your receipt before leaving the cashier! It was not busy that day (this past Saturday and Sunday of Labor Day weekend) so that's super odd. But it's a gorgeous place to walk and choose plants. They are also one of the few places that still have organic veggie plants in the spring with heirloom vegetables. Their roses are spectacular.