I really like this shop. All of the employees are friendly, helpful and fast. It's the closest…read moreplace in the area to get Benjamin Moore paint - so it's my go-to!

I can't speak for the "paint" side of the business, but I think it's best to stay AWAY from the…read morewallpaper side until they hire some competent people. Everything was going well until the person supposedly helping me make it clear that she had little/no understanding of the math necessary to measure the area of a wall. At one point I swear she was just punching random numbers into her calculator, then came up with a number that was about 40% over what it should have been. She didn't know her product lines, was patronizing, and just gave off the attitude that being there somehow interrupted whatever is was that she does when not helping people on the sales floor. At that point I determined that taking my business elsewhere was probably the best course of action. They didn't seem too fazed about that - I suppose it happens frequently.

Another great experience with Waters and Brown! I was there on a Saturday, they are extremely…read morecautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.

Yes, you'll pay more for their paint than you would at say, Home Depot but it is so worth it…read more Don't believe me? Then try it for yourself! Go to Home Depot and show the guy behing the paint counter a swatch of your granite countertop and ask him what color he would recommend considering you have cherry cabinetry. Then, when he's done laughing at you, go to Waters & Brown and show your granite swatch to Sam and Lauren (I think her name is.) That's what I did and they immediately both thought of the same color, Quahog. So much darker than I ever wanted to go but wow, just the right color. Then Sam suggested Oxygen (a pale blue) for the ceiling and a color called America's Cup for the trim. The America's Cup (an off white) threw my husband into fits of worry. Will it be too yellow? Will it look dirty and dingy? Sam, promised it wouldn't and explained why . . . and he was right. So right, that my husband went back and asked him what color we should paint the adjoining hall, Sam made a recommendation and my husband walked out with that color paint. This is the same husband who would gladly spend months deliberating every decision, no matter how minute!!! So it is no exaggeration when I say that Sam may have single-handedly saved my marriage, or perhaps my husband's life because I was ready to either kill or divorce him. So as we decorate our entire home over, all I can say is thank God for Waters and Brown, and thank God for Sam!!!!

The staff is always friendly and knowledgable about their products. They can match any paint color…read morewhich is such a bonus. The wallpaper selection is wonderful as is the window treatment guidance. Hunter Douglas is always my go to for that.

Excellent service! Went today for special help with deck stain selection and was not disappointed…read more The man who helped was clearly an expert and went through the trouble to mix and custom mix together and apply a few stains to a stick for me to compare. Was pleased they had the Sikkens brand I wanted as well as all of the Ben Moore I could imagine and more. Shopping local jot only feels good, but IS good!

I have lived in town for nearly 2 years when I just needed some spare keys. I noticed right away…read morehow clean and nicely laid out their exterior displays were done. When I strolled in I had no real expectation. I waited for the cashier to finish up. She repeatedly asked if minded waiting and assured me she'd be free in a moment. So I did one of my favorite pastime-- window shopping. For a relatively small space it's well stocked with just about anything one might find in need of Of a special note I saw a corkboard at the front area by the checkout area positively covered with Polaroid Instagram pictures of dogs who've visited over the last 5 years or so. I regretted not bringing my own dog Stella. I must say that this store is a real hidden gem in Stoneham. Feels old school charming with up to date tech. Lindsay is a real asset to their operation. On a day filled with terribly upsetting news, her bright smile and boundless spirit truly made me feel a little normal again. I'll go back whenever I decide on my indoor paint scheme or need a gadget or "whoseywatzit". They'll be sure to have it!

Typical ace hardware but staff shows consistently high customer service. The other hardware store…read morethat was up the street and closed for good had all sorts of older stock or unusual items that this Ace doesn't have. If it's not in the ace catalog, it's not in this store, hence typical ace hardware

So we bought a house in October. How crazy is that?…read more This house was extremely outdated and was just screaming for a paint job in every room of the house. Lowes, home depot, and Colorworks. Paint was bought at all three. With some things brands don't matter, but with paint, it totally does. The difference was obvious to me, not just in the finished product but also in the application process. The Benjamin Moore paint (which is sold at Colorworks) just went on easier and didn't kill my arm as much as the other two brands. The other thing I can say about Colorworks is that their fidelity to the color is much better than other places. I've never had a problem with color matching when I've had to buy a new can of paint of a color that I'd run out of. Check it out!

I have bought paint at Colorworks before and have been satisfied. Today however was a complete…read moredisappointment. Almost a third of their paint samples were missing and what was there wasn't in the right place. When I asked if they had any samples of Manchester Tan out back I was told there wasn't. They weren't able to make me a sample of anything smaller than a PINT (and PS Colorworks, a pint of paint is not a sample) and they couldn't tell me when they would get more samples. The person at the cash register seemed annoyed that I was bothering him and there was a handful of people in the back laughing it up. None of them were interested in helping the customer. I can get small samples of paint anywhere and I can buy Benjamin Moore paint at most hardware stores which is where I will buy my paint in the future. I would hate to bother the employees at Colorworks with my pesky questions about paint.

Worked with David Brown in the Paint Department of the North Andover Store both to purchase paint…read moreand get some sample for a renovation. He was extremely helpful and had several good suggestions. Will definitely be returning.

I have always used this shop for shopping for paints for my home in the last 10 years. The price…read morewas reasonable. Recently, I went there to buy a quarter paint to paint some spots on my interior wall, and the shop charged me $37! This is a crazy price! Later, I went to Home Depot, and the quarter paint only costs $14. You can't justify a threefold price by any excuse. I will no longer buy paints from this shop; it is a total rip-off in the name of inflation.

Not going back. Seems Ben doesn't care to honor his agreement regarding tint changes. 2x. They…read moremay be great for commercial guys who just want to get the job done - but when it comes to homeowners wanting lesser quantities and advice the owner is a rude dude. I can find better Benjamin Moore dealers and get equipment where someone actually cares. Seriously - the old dude needs to get a clue about this business model and maybe take a minute to listen to a customer when they want their second tint change because the clod doing the first change couldn't get it right. Cannot say how off-putting they were.

Ben's Paint has been my go to resource for Benjamin Moore paint since 2001. I am a real estate…read moreagent and interior designer, and Ben's has provided me and my clients flawless attention and advce over the years. They are a class act and extremely knowledgeable and helpful. The best!

Very Friendly and Knowledgeable Staff. However, very limited store hours and always seem to be…read moreclosed when you need them.

Great crew, super helpful, family business. Willing to go the extra mile to assist. They have…read moretreated me very nicely. I shop often for my company, so we deal with them almost on a daily basis.

I've been in this store 5 or 6 times in the past 6 months. I'm a novice painter who's determined to…read morefinish repainting every room in my house over the next few months. Every single time I've been in this store a different associate has helped me and every single time they have been AWESOME. I hardly ever leave online reviews, but I feel compelled to now. The employees are so helpful, so professional, and so courteous...all of them! If you're looking for painting supplies, definitely shop here. Today, I noticed they have a "now hiring" sign up, so if you know a thing or two about painting and you're looking for employment, work here because you'll love your work environment.

From the owner: We provide our customers with expert advice and superior paint matches. We carry Benjamin Moore as…read morewell as many specialty and hard to find products. At Johnson Paint Company, you will find all the tools to get your painting project done right, and a professional staff who are happy to answer any questions.

I absolutely love this place. They have mixed up all of the paint I have needed to redo my entire…read morecondominium. The staff is so helpful and if you are extra lucky, Ruby the golden retriever might be snoozing in the back.

Nice store. Wide collection of supplies. Knowledgeable staff and decent parking…read more My daughter goes to RISD and she's bought stuff here for school and various projects that she is working on. Good location. We need more stores like this around. Good monetary value too!