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    Woburn Paint & Hardware

    3.9 (15 reviews)
    Closed 8:00 am - 5:00 pm

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    9 years ago

    Have been coming here for over 20 years. The best place in town for all paint and accessories. Price is right....

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    Review Highlights - Woburn Paint & Hardware

    Most places like Home Depot or Lowes use a computerized key copier, and don't program keys like this.

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    ColorWorks Paint & Decorating Center

    ColorWorks Paint & Decorating Center

    3.0
    (2 reviews)
    $$

    So we bought a house in October. How crazy is that?…read more This house was extremely outdated and was just screaming for a paint job in every room of the house. Lowes, home depot, and Colorworks. Paint was bought at all three. With some things brands don't matter, but with paint, it totally does. The difference was obvious to me, not just in the finished product but also in the application process. The Benjamin Moore paint (which is sold at Colorworks) just went on easier and didn't kill my arm as much as the other two brands. The other thing I can say about Colorworks is that their fidelity to the color is much better than other places. I've never had a problem with color matching when I've had to buy a new can of paint of a color that I'd run out of. Check it out!

    I have bought paint at Colorworks before and have been satisfied. Today however was a complete…read moredisappointment. Almost a third of their paint samples were missing and what was there wasn't in the right place. When I asked if they had any samples of Manchester Tan out back I was told there wasn't. They weren't able to make me a sample of anything smaller than a PINT (and PS Colorworks, a pint of paint is not a sample) and they couldn't tell me when they would get more samples. The person at the cash register seemed annoyed that I was bothering him and there was a handful of people in the back laughing it up. None of them were interested in helping the customer. I can get small samples of paint anywhere and I can buy Benjamin Moore paint at most hardware stores which is where I will buy my paint in the future. I would hate to bother the employees at Colorworks with my pesky questions about paint.

    Shattuck Ace Hardware

    Shattuck Ace Hardware

    3.0
    (14 reviews)

    I purchased a grill from Shattuck Ace Hardware several years ago and tried to order replacement…read moreparts. I sent pictures of all the places I could find but apparently neither of them were the model and serial number which was needed to order the right parts. So the store manager passed my information on to John Wheatley the store owner. He started texting me around 7AM on a Saturday morning and refused to schedule a convenient time didn't give his name or any context. Just said.. "hey I need to come look at your grill". When John came on into my property and was condescending about the state of my grill and suggested that I get a new one before even opening it (the only issue is that I have been unable to order the typical replacement parts).The manager's rude tone was unacceptable. Next time I'll try to be a white man.

    I live out of state but frequent this store often, as my mother lives nearby. They have always…read morebeen pleasant, helpful, and knowledgeable. On the rare occasion they haven't had what I'm looking for, they were quick to steer me to another store that would likely carry that item. It's always been my first stop once I get that "to do" list. I'm not opposed to big box stores. They obviously can carry a greater inventory. But please shop your local merchant first. Do you really want to drive 20 minutes, park a football field away, spend another 20 minutes hunting down your drywall anchors, painters tape, and toilet flush valve, only to have the security alarm go off when you leave?

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1
    (172 reviews)
    $$

    I ordered a 2 piece swivel rocking chair set Dec 18th. Was told they have an outside distributor to…read moredeliver chairs. Cleared the 16th of Jan for delivery. They informed me they couldn't deliver until Jan 22nd 10am to 2pm. At 6pm called store. Manager Donald Pickney investigated, called me back, and went out of his way to deliver the set to me after working all day. Was very impressed, and very grateful. Donald you are a superstar and the Lowes in Woburn should be happy to have you. You are one in a million. We thank you so much. I will be glad to continue to give my business in Woburn Lowes.

    7 Months. 2 Measurements. 2 Failed Installations. Still Not Done…read more If you are considering using Lowe's in Woburn for installation services, don't. My wife and I started a storm door project in August during their "free installation" promotion. We needed Larson storm doors and I clearly stated from Day 1 that the frames required a build-out. I was told this was routine and handled "all the time." That statement turned out to be fiction. Measurement #1: They missed the first appointment. Rescheduled for 10am the next day. Arrived at 1pm. I again explained the build-out requirement. It was not documented. Installation Attempt #1: Installer shows up and informs me: Two doors are bent and unusable. They were never told about the build-out. The porch rails might prevent installation. They drill holes into my front door frame and then leave. Zero completed work. We start over. Measurement #2: Different person comes out after I request someone with more experience. Photos taken. Build-out discussed again. Then comes the quote confusion. I'm told I owe roughly $500 more because the build-out wasn't properly carried over in the new quote. When I ask for documentation comparing the original and revised totals, I'm told the associate "doesn't want to do the math." I had to fight through their automated phone system for nearly an hour just to get basic pricing documentation. Seven months later, end of February, installers return. Installation Attempt #2: They immediately inform me the measurements AGAIN failed to account for build-out width and rail placement. Their proposed solution? Cut my porch rails and improvise framing. They also suggest relocating my house numbers "off to the side." At that point, I stopped the work. Seven months. Two measurement appointments. Two failed installations. Damage to my door frame. Incomplete project. This wasn't a complicated custom job. It was storm doors with a clearly disclosed build-out requirement from the beginning. The pattern here isn't a mistake, it's systemic incompetence between sales, measurement, and installation. I will be hiring an actual professional to finish the job. If you value your time, your home, and basic project management competence, do not use Lowe's installation services.

    Woburn Paint & Hardware - hardware - Updated June 2026

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