I've been there for 2 bathroom tile jobs. Both times they were so very helpful. Both bathrooms…read moreturned out fabulous. I would definitely recommend them.

TL; DR. Nice tile, nice work, nasty sales staff and terrible communicationonce the sale is made…read more 2nd TL; DR: don't think the tile you order is what you will get - it's your responsibility to go to the store and verify pre installation. We weren't told that. Mostly I'm writing this to save someone else from our situation. Our project turned out fine in terms of craftsmanship, but we ended with tile we hadn't picked out. We worked with a salesman and picked out 3 sets of tile...the backsplash was specifically chosen bcs it had subtle yellow tones. When the tile installer came out with the tile, it didn't look like the tile we had ordered. It was gray tone and not yellowed. I double checked all the paper work, and called the store and everything matched. I thought I must have remembered wrong. So, I visited the Tile Shop to see the tile first hand, and that's where the events happened that makes me give them a big BUYER BEWARE. The first salesman who approached me was downright nasty when I explained the situation to me. He told me they don't make mistakes, and that's why I should order the amount of tile they recommend. (Makes no sense about color.) He was so rude I didn't want to talk to him and I found the original salesman. He agreed the tile shade was different and shrugged his shoulders. He told me basically that it had been my responsibility to come in and check the tile they ordered for me before it left the store. No one had ever told us that. So the only option is to tear it out and buy new. Can't attach pics thru Yelp, I was able to on google reviews.

Good service. Good communication and delivery personnel were very accommodating and friendly.read more

The furniture here is beautiful and well made. You'll find items actually made in the US, which is…read morenice to find. We bought a dining set recently and had several issues. First, they ordered the wrong table. We didn't find out until it was delivered and realized they ordered the standard height instead of the counter height. They ordered us the correct table and left us the incorrect table so we at least had something in our dining room. However, it took about six weeks to get the correct table. Then when they delivered the new table, they didn't have any felt pads for under the chairs because they had run out on the delivery truck. It ended up being an extra run to the store for us to purchase them, even though it should have come with the table. In the end, we got the table we wanted but with plenty of hassle. Update: Due to the personal follow up by the store manager, I'm increasing the rating to 4 instead of 3. The customer service has been nice and they admit there were issues with our experience and they plan to make improvements to their process as a result. They have made an effort to make it right with us as a customer and earn our business in the future, which we appreciate.

Even though Rockler is part of a national chain with an impressive online catalog, visiting their…read morestore in person is an entirely different and better experience. What sets this location apart is the staff. Every salesperson I spoke with had real hands-on experience in woodworking. It's refreshing and reassuring to talk to people who've actually used the tools and techniques themselves. They've made the mistakes, learned the tricks, and are happy to share that practical wisdom. The team is also impressively knowledgeable about the nuances of the equipment they sell. Whether you're asking about routers, lathes, or the latest in joinery gadgets, they can break down the pros and cons of each option with insight you won't get from just reading product specs online. That kind of expertise is priceless when you're making a tool investment. As you can see from my photos, the store is well-stocked with a wide range of tools, hardware, jigs, and supplies for all skill levels. And if they don't have something on hand, the staff is quick to check their comprehensive catalog.

While my recent visit didn't lead me to buy anything, I really appreciated the time that the…read moreemployee I spoke with spent sharing where I might find some decorative paneling I was looking for. He also shared a few options to make my vision happen with different trims and router bits. He shared some names of lumber yards that I might find the exact paneling I was hoping for - I really appreciate that info and that he was supporting the other local lumber/woodworking businesses. For sure will be back for future projects since I really liked the ethics and friendliness here!

I love this shop. They always have something I need and something new I've not yet thought of to…read morehelp make my home and lifestyle a little gentler on the planet. The owner is super friendly and knowledgeable.

From start to finish the experience was impressive. I always hope for professional people. Add in…read morehelpful and it's a bonus. These guys were both AND friendly. Taylor R. patiently looked at my kitchen photos and asked me my wishes/priorities. She and her co-worker immediately started showing what they thought would be best with coloring, durability, and price. And they seemed honest with their opinions. The scheduling for each step was easy and prompt. The measurement guy who came out was spectacular. He helpfully suggested a few changes and pointed out options to consider. I love all his suggestions, too. And the installation people were efficient and very good with clean up. On top of all these good experiences, pricing was extremely competitive.

Jamie, Robb, and the Ladies up front are truly amazing to work with!! Thank you guys/gals for all…read moreyou do for our company! Wall To Wall Tiling

I'm not usually the one to type up a review but I felt the need to do so after what I would…read moreconsider, the worst customer service I have ever experienced. My wife and I visited LL Flooring in Burnsville, MN. We had a very positive experience while visiting the store. We decided to proceed with a flooring project for our basement. We engage LL Flooring to install the flooring as they're the "experts". The "experts" arrived to install the flooring and by noon had walked off the job stating that the flooring was defective. Not only was it not defective, but they also started by installing the flooring in the middle of the room. I couldn't get another installation crew out for several days. It was also my responsibility to submit a service ticket, take picture of the defective flooring, and then work with LL Flooring customer support. I did this and didn't hear back till the following week and when I finally spoke with the customer service representative, she said that they don't have an SLA and that it's totally acceptable to respond back in that time frame. I cancelled the installation, installed it myself (with no issues and I'm not an expert installer by any means) and for the entire inconvenience of this project I was offered $150 credit. There's a lot more I could elaborate on regarding the poor customer service and experience my wife and I had but I hope that anyone who reads this reconsiders utilizing LL Flooring for installation. They're subcontractors, not LL Flooring employees, who care very little about your experience. This is from their website. I mentioned this to the customer relationship manager who I worked with. She said that they don't need to do anything and that she can send me a copy of the contract. Does this sound like it matches what they have on their website for their company values? Core Values We are Customer Obsessed We Embrace Diversity We Arrive with Integrity We Seize Opportunities We are Resilient We Own our Outcomes I wish you best of luck on your flooring project!

Poor quality flooring, first and only purchase from LL turns out to be under a class action lawsuit…read morehttps://msstrandbamboo.com/. I purchased the flooring in 2014 from LL in Burnsville and when I noticed the flooring was swelling and cracking I opened a warranty claim in 2016 which I was declined. Its clearly defective with some boards flat and smooth, as others have ripples and cracking. Flooring was laid in my den that is climate controlled and rarely used. LL has also had issues with formaldehyde in their flooring. They don't care about the health of their customers, and as with the class action, I was correct about my flooring being defective.

Pellicci is a great hardware store. It's rare that they don't have the items that we need and it…read moresaves us a trip to Menards or Home Depot. Easy in and out. The rewards program is also nice and they mail you coupons. A great place to fill up your propane tank without having to trade it out. They also have retro pop in bottles for a little added treat.

Still my favorite Minnesota Hardware Store! Always seem to hire the most pleasant and helpful…read morestaff! I only came into pick up my birdseed but they were asking me how to help before I had even grabbed a cart. TRULY A GREAT STORE! Love my coupons, too! Sign up for their rewards program. It pays! Often see my past students in there working. I can't imagine a nicer place to get your first job!

I stopped by this store near downtown to get some supplies to repair a machine. They were very…read morehelpful, primarily because they are in a shady neighborhood and the aisles that had expensive stuff was locked to each peg and a chain across the isle saying that you must be escorted by an employee. They did have what I needed and they were nice. Rough part of town anytime of the day. Be careful out there.

Frattallone's is breaking off from Ace. All the reward points that I have earned are no longer…read moregood. I wish they would have given me some prior warning. We will have to see how well they do going forward.