I stopped by this store near downtown to get some supplies to repair a machine. They were very helpful, primarily because they are in a shady neighborhood and the aisles that had expensive stuff was locked to each peg and a chain across the isle saying that you must be escorted by an employee. They did have what I needed and they were nice. Rough part of town anytime of the day. Be careful out there. read more

Frattallone's Hardware & Garden - Hardware Stores Near Me - Minneapolis, Minnesota

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Frattallone's is breaking off from Ace. All the reward points that I have earned are no longer good. I wish they would have given me some prior warning. We will have to see how well they do going forward. read more

If I were a little smarter, I would have noticed this pattern earlier: Every time I haul out to the suburbs to go to a mega Home Depot, I am frustrated and disappointed. Every time I go to one of the smaller Ace Hardwares, I always find what I'm looking for and am pleasantly surprised. I don't know how, but they always seem to have what I'm looking for. There has to be come kind of wormhole technology going on here. This Ace Hardware is not my favorite of the 3 I frequent. In fact, it's probably third. But it's still good, and it's within biking distance of my home. What seems to set Ace Hardware apart from Home Depot is their employees. You can actually find them. They can answer your questions and help you out. Hell, you don't even have to find them: the moment you walk in the door they offer themselves to you. I've concluded that Home Depot and Ace Hardware actually have the same number of employees, but since Home Depot is 18x as large your chance of bumping into one is infinitesimally small. The employees at this Ace are a little more hit or miss than others. They were wonderful on my last visit, more mediocre on others. But for love of god, don't buy paint here! Everything turned out several shades lighter, so my apartment looks like a damn easter egg now. One of the "miss" employees was doing the mixing one day, and clearly had no clue what he was doing. My sister had to stand around for 45 minutes while he struggled to understand the paint mixer. But all in all, this is a good, useful place. It's my local hardware store, and I can be found there launching on whatever misguided home project is in my mind at the moment. read more

During a recent conference where I had a booth to exhibit at, I came to find that our big fancy display was a wee bit wonky (parts of it were smashed during shipping). I appraised the situation, and then I checked to see where the nearest hardware store was. Enter Frattallone's just a few blocks south over the I-94. I put on my coat, and walked in the chilled air to Frattallone's (I keep wanting to write Fratellis from The Goonies). This was your basic, locals hardware store. There were plenty of staff here to help out if you have any questions. I didn't. I needed to come up with a MacGyver piece of art for my display. A few feet of wire, duct tape, and a gum wrapper later, I was ready to check out. And just like that my display was back in business--slicker than snot and squashed bananas. With their supplies, and convenient location, Frattallone's saved my day. read more

He came out once, He came out twice, No, I'm not a dunce, He was just nice. "I need windshield wipers." "Let me measure them for you." Then he inquires: Need a replacement how-to? He took the old ones off, And put the new ones on, All without a scoff! All without a yawn! I've bought hardware stuff here Many different times now: The staff deserves a case of beer For consistent customer service so freaking wow. read more

The employees rock! This is my neighborhood hardware store and, like quite a few people, I get caught in the trap of automatically getting in the car and going to Home Depot in the 'burbs. However, I've been training myself to support local businesses and this hardware store delivers every time. The staff is super friendly, helpful and always has what I need - including advice. My only hesitation is that I do find Home Depot to have better prices on some items. So if I'm in the market for something that is spendy, I'll do some price comparisons before I buy. That said, I would much rather this place thrive and so I opt here first. The people and selection make this hardware store great - Yay. I'm a fan. read more

This place is the bomb! When I moved to Stevens Square they helped me pick out some awesome paint and I have been returning to them ever since. Service is something that people often overlook when they go shopping for things in their home. The Ace on Nicollet always has a ton of knowledgeable staff on hand and ready for your questions. They are also super friendly :) Here are some specifics of how awesome these guys are. I bought an underbed storage unit from Ikea that was too long to fit under my bed. I tried to hacksaw two ends of the unit to make it shorter and as with many DIY projects, I straight up ruined it, or so I thought. One of the guys at Ace was able to use their basement workshop to shorten it properly with a table saw and on top of that he drilled some new screw holes so I could reassemble the unit. I think the total was like 3 or 4 bucks. Another project I started today, I was making a DIY bike wall mount and they found all the perfect parts, Ian (one of the cool cats that works there) re-threaded a bike stem, provided suggestions for all the right mounting hardware and probably some other things I forgot. They could tell that I was passionate about this project and they seemed pretty interested in it themselves. Can't say it enough, these guys rock! read more

This Ace Hardware is a surprising gem tucked into a somewhat sketchy looking neighborhood. I live nearby and was pleasantly surprised by the quality of product and service at this Ace when I inevitably needed a quality hardware store. I don't often tell my friends who live in Uptown or Downtown or wherever-town to go out of their way and check out a place near Stevens Square, but I have recommended this place to a few of them with good results. Parking is kind of.. eh (and the only thing holding this back from being 5 stars).. but if you can park and get into the store you'll be pleasantly surprised as well. BONUS: they have Rug Doctors for rent. Seriously. Big bonus. read more

This place is fantastic and it's SO conveniently located a couple blocks from my co do. The staff is extremely helpful no matter which COVID project I'm working on. LOVE this place!! read more

Now, I am not a handy sort of girl. I tried putting up curtains and curtain rods awhile back and it was a disaster. Shelves? Forget it. When I'm doing handy work, usually it consists of getting the right length of nail to put in the wall to hang a picture. Most of the time end up making multiple trips to the hardware store (I am SO not kidding), so I love that this Ace is within walking distance of my apartment. I wish it weren't in such a sketch sort of strip mall, but all in all, really helpful people, and it's got a nice neighborhood feel to it. I appreciate people who can tell that I have no clue what I'll looking for, and somehow help me find what I need. read more

Frattallone's Ace Hardware is probably my favorite store ever, which is something considering I am not a handy person and hate DIY repairs and projects. Still, the staff are quite possibly the most friendly and helpful people ever. I seriously can never get over how pleasant they are. Here's the thing about this store, it's right outside of Uptown on Nicollet, and it's not pretty. It's neighbors a dollar store and some other tiny restaurants and shops, and there's inevitable some guy in a really nice car staring you down in the parking lot. The staff are all bald and tattooed and pierced, but before you can even think "oh crap", they are walking down the aisles with out and offering you advice on everything. The great guys and gals at the store really know their stuff. I don't think customer service like this exists anymore! They also have a good selection of cleaning supplies and odds and ends, which is great for those like me who lived within walking distance! read more

A gem of a store hidden in a run-down strip mall. This place is the real deal. A lot of square footage and wide variety of merchandise. Some of it is high quality, although it has a share of imported cheap stuff too. Very attentive, friendly staff, even if you are just there to browse. Easy to access from the southern edge of downtown, Loring Park, Stephens Square, and the Convention Center. read more

Yesterday, I spoke to someone about a lock pick. I explained to the person on the phone that I misplaced the key for a soda machine at my job. The person I spoke to was exceptionally kind and told me that they had them and that he would put the pick at the counter for me to pick up and buy he said they were $7.99 when I asked the price. He described what it looked like and that It may take a few times to get the machine unlocked. I get there to be told by the "owner" that they do not carry lock pick and told me I went to the wrong location it's the 38th location that is considered the Nicollet location. I called that location to be told immediately that they do not carry them. Thinking I had went crazy I went back to my job to check the number I had called because there are only two locations on Nicollet and I would've chosen the closest one. Well, Calling this number back on my work phone I ask for a manager to be told that "I'm the owner". Then I tell him, "Hi I was just in there and that this was the location I called about a lock pick and they told me that the person I spoke to must've been mistaken". I FIND THAT ODD because if they didn't carry them how would the sales clerk know the price of one? read more

In a world of online and big box stores, these guys really kick ass. Always so helpful. Love having a local place like this. Highly recommend read more

When I moved into my apartment last year, I had a tragic excuse for a shower head. I was taking in the lovely view out of my window and noticed this Ace. I decided to pop over to see what they had to offer. When I first walked in, I was a little shocked at how small it was. But... they had every single thing on my shopping list, with options for most. On the recommendation of one of the friendly staff members, I ended up with a great shower head at a cheaper price than what I had seen at Target. I have gone back several times since for odds and ends, but just went in for the big splurge on paint and supplies. I stopped in twice for chips and advice, which were both plentiful. I just finished painting all three rooms and not only do the colors match the chips pretty much exactly, the amounts of paint they recommended were also pretty much spot on. Just enough for two coats and a bit left over for touch-ups later. Thanks, boys! read more

Every Metro ACE Hardware Store owned and Operated by the Frattalone Family has been known since 1989 to provide SUPERIOR Customer Service. Tomasz R. Rajtar of 314 Hennepin Ave., # 1011, Mpls., MN read more

These folks know customer service! They are eager and willing to help you find anything, but know when to back off and let you just look around as well. Never had such friendly, knowledgeable, and consistant service at a hardware store before. Kudos! read more

Got an estimate for some work on some windows. When I returned with the windows they wouldn't honor it. I had it in writing, didn't matter. I was very clear with the two employees regarding the work that was to be included in the estimate. Went from $15 per window to $90 per window. They split the difference with me. Still cost 3x the original estimate. read more