Love this place and the customer service…read more You can order and pick up same or next day, take samples home, get expert advice, have an incredible selection as well as color matching. Not sure what colors? They have in house consultations and in home consults available (limited availability). All the products you need, the advice you need, and all questions answered no matter how silly they sound out loud. And I have never once been made to feel it was an off base question. Perfect example of how customer service should be and how others should strive to replicate Value - tremendous considering the work and time saved when the correct products are used. Expert advice available for which product is best for your needs (I prefer the emerald line for interior)

I have done business with this Sherwin-Williams location for many years now and I have always had…read morean excellent experience! The store is very clean and well organized! The staff is very friendly and helpful! They don't mind pricing out every option for the many different levels of paint products they sell! We also love that they have complimentary coffee and tea! The Sherwin-Williams paint selection is absolutely amazing! There are so many great color options and some many different levels of paint to choose from! Whole Wheat (SW 6121) Mega Greige (SW 7031) are two of our favorites! We have also used their paint to create a movie theater screen wall and it works perfectly for a screen projector! They often run sales where you can save 30 percent off!

I received excellent customer service when I recently came in for paint for my front door. The…read morestaff identified the color, sheen and type of paint I had previously used on the door. I highly recommend buying paint from Sherwin-Williams in Kettering if you need quality paint and top-notch service.

My wife bought 2 gallons of SAW7006 Extra White on the Sherwin-Williams expert's recommendation…read morethat it would cover a 10X20 shed. The two gallons was not enough and we needed less than a quart to finish the job. I asked to purchase a quart. Shelby told me that they didn't sell this paint in quarts. I told her that we bought from Sherwin-Williams for their expertise in estimating the volume and paint quality. I asked her if there was any other solution. She recommended another brand that would be close to my original brand. I told her that solution wouldn't work as I will look at it for the next 25 years. I asked her why I should buy from Sherwin-William if there was no difference than buying from a Home Depot. She told me to leave and said if I didn't she would "call someone." I assumed she was going to call the police. Stephaine, her co-worker, just laughed. As I walked out, Shelby told me to call her supervisor. I trusted Sherwin-Williams to help me with my paint needs only to have a shed that needs a little more paint. I guess I have learned my lesson on the character of your company. Sad. Dan Kinnett, SW city manager sent me an email saying he would be in touch. Never reached out again. I wouldn't recommend this store.

I have been shopping at this store for the past ten years and was mostly satisfied until this…read moreafternoon. I arrived at the store at 5:45pm and I was trying to match a color. The employee arrived and told me they he was sorry to interrupt the party but he had to close the store. It was 6:02pm. I understand that you do not accept new customers past 6pm but those that are already inside should be handled differently, particularly when they are done and ready to purchase their paint. I would give a five stars on that employee rudeness though!

When you decide to paint the exterior of your house, Choosing the paint and the color is no easy…read moretask. I arrived at Sherwin-Williams this morning to look at The products that they offered to paint the exterior my home. The painter and I were greeted by an employee named Tony. He was very knowledgeable about the products that they offer and he made suggestions as to what would work best for the durability of the paint. After considerable deliberation with my painter we chose a paint that is guaranteed for 25 years. We then had to paint shaken, and bought paint supplies to complete the job. I was very happy with the price of the product. To pay the entire house on the exterior cost me about $360. Tony also suggested that I join their frequent buyer club and receive 10% off. Anybody would love that kind of bargain! Comparing this paint store with another paint store down the street that offers a very good product, I felt Sherwin-Williams to be a better deal. I love the customer service at this particular store offers. If you're going to touch up your exterior house paint, paint the entire house, or take on a special project I recommend you try out the Sherwin-Williams store on the corner of McKee and Capitol. Check it out! And when you do tell them Karen sent you .

We just bought our home a year and a half ago, so we are new homeowners. Recently we had some…read moredrywall done in our bathroom so we had to touch up that tiny corner. The previous homeowners left all the paint they used for our home. Thankfully the color names were on the top bucket and we were able to purchase them at the store. Will assisted us and he was very patient answering all our questions and helpful. We had to run back home and get the type of paint and was able to call it in so when we got there, it was ready. Their product is quality and last a long time. I love the color. Also, they were able to put our purchase in their data base so next time if we forgot the name of the paint, it's already in their system. Besides paint, they sell accessories from paint brushes, rollers, tape and everything you need to paint your rooms/house. I know we will be back. We are thinking painting my office and bedroom which means we will need another gallon. Definitely a satisfied customer.

My lady and I just had some drywall repaired and needed some paint to finish the job. Luckily, this…read morelocation was just up the road from us so we could get everything we needed. Will, the assistant manager, helped us out big time with everything we needed and was very informative. It took us an extra trip to make sure we had the right color, but we were able to call it in, so our paint was ready when we got back to the store. Our paint was versatile gray in the Emerald brand and has a limited lifetime guarantee. I think we definitely got what we paid for and then some. You can tell it's high quality paint. Plus Will saved our color under our profile so we could order easily in the future. We'll definitely be going back before our next paint job.

An amazing store and staff. Not only do they have great products; their service department is…read moreincredible. Three of us in a cul-de-sac just had the mobile service from the Springboro store come out and sercice 4 mowers. Oil change, oil filters, blade sharpening, flat tire repair; they did it all. The alternative would be to rent trailers and take them the store. It was awesome having the service done right here where we live. For sure next year we'll call and setup another service call. It was great and our technician was knowledgeable about all of our mowers; zero turn, lawn tractor, and walk behind. You won't be disappointed.

Went to Ace Hardware today to get a fuse to replace the one in my HVAC system after a severe storm…read morehit the area. I was not sure if the my fuse was bad and I could not find my multimeter to test it. Brought the fuse in and they tested it for me and confirmed it was bad for free. They had the fuse I needed and to get it going. Thank you folks at Ace Hardware in Springboro for your help today. Much appreciated.

We went to the store almost at closing time and we were out of town so we don't know the area. We…read morewere looking for a thick paint drop cloth because our car rear windshield shattered when we were in the process of picking up our child's things from her dorm at a local university during summer move out. I casually mentioned the reason for purchasing the drop cloth and they offered to give the drop cloth for free! We respectfully declined because there was uncertainty with the economy but they still gave us a generous discount! They were truly amazing!

Its been a few years, but... I recall the knowledgeable (REAL knowledge, not big-box-store…read moreknowledge) staff. Helped me get the product best for my outdoor application. A rust preventing paint for tractor, trailer, vehicles, & equipment !! Still using the second of two gallons... I need a refill soon. Verified hours & location here. Thought I'd post a review.

The guys here are really nice and helpful! They have everything here you need for your first (or…read morenext) painting project: paint, rollers, brushes, liners, pans, and great tips and advice. They've also got the spraying tools too if you want to go fancy. The pricing is fair and often better than the home improvement stores nearby. They have a range of paints depending on your budget. We were painting to update our home for the market so the ovation line was just right. With the higher end paints for your home, they often have deals or specials so just ask. Gallon sizes, quart sizes, sample sizes ($7) and 5 gallon if you're doing multiple rooms and want to save $. They can match any color and that includes the pottery barn and restoration hardware colors.

The employees at this location truly care about delivering an exceptional experience with great…read moreproducts. Each time I go in, I'm always greeted and helped quickly. The employees answer all of my questions with patience and they really pay attention to detail. Definitely stop in if you have any paint projects on the horizon!