It's ok. The formula for paint changes apparently... that's what they told us. So even if you know…read morethe name or color, it's not always the same. You kind of have to know the exact mix. Otherwise, it's convenient.

This Sherwin-Williams Paint Store is so convenient for me and I can get all my painting supplies in…read morea quick, 10 minutes round trip. I recently ordered a couple of gallons of paint and additional supplies online late in the evening on December 30th as I planned to paint a bedroom over the long, new year weekend. I was worried I might not be able to pick up my order until January 2nd but the team at this store came through and had my order ready by 10:00 AM on New Year's Eve. There was one hiccup as an item from my order was missing and I didn't realize it until I got home. Shame on me for not checking before I left the store. I returned right away and the staff corrected the mistake with no questions asked.

I received excellent customer service when I recently came in for paint for my front door. The…read morestaff identified the color, sheen and type of paint I had previously used on the door. I highly recommend buying paint from Sherwin-Williams in Kettering if you need quality paint and top-notch service.

My wife bought 2 gallons of SAW7006 Extra White on the Sherwin-Williams expert's recommendation…read morethat it would cover a 10X20 shed. The two gallons was not enough and we needed less than a quart to finish the job. I asked to purchase a quart. Shelby told me that they didn't sell this paint in quarts. I told her that we bought from Sherwin-Williams for their expertise in estimating the volume and paint quality. I asked her if there was any other solution. She recommended another brand that would be close to my original brand. I told her that solution wouldn't work as I will look at it for the next 25 years. I asked her why I should buy from Sherwin-William if there was no difference than buying from a Home Depot. She told me to leave and said if I didn't she would "call someone." I assumed she was going to call the police. Stephaine, her co-worker, just laughed. As I walked out, Shelby told me to call her supervisor. I trusted Sherwin-Williams to help me with my paint needs only to have a shed that needs a little more paint. I guess I have learned my lesson on the character of your company. Sad. Dan Kinnett, SW city manager sent me an email saying he would be in touch. Never reached out again. I wouldn't recommend this store.

This place is my go-to when I need assistance with home repair tasks. The employees are always…read morefriendly and helpful. Even though you can watch YouTube videos on home repair tasks and you can order stuff online, I appreciate the valuable services they provide and usually purchase supplies from them.

Left my rewards card on the counter when I left today. I'm not going back. They've gone from…read moremonitoring the # of customers inside the store and making sure the ones in line were socially distanced last summer to letting a couple stand behind me in line without masks, move up behind me as close as they could get, and fake cough at the back of my head when I just wanted carpet cleaner. The employees noticed. Back to Amazon for me or Grieve who actually enforces the signs on their front door. I'll travel that half mile further or wait a couple days from Amazon.

Whole House Interior - Nathan and Colin did a fantastic job! Paying close attention to detail…read more Very professional and reasonable pricing. On time every day and finished on the schedule he promised. I could not be happier with the outcome! Will definitely be recommending them to all our friends! Thank you again!!

Nathan and his team did a fantastic job! I spent 7 months looking at 3 rooms and a hallway that…read moreneeded to be painted and he did them in 2 days and I couldn't be happier! He was professional, reasonably priced and very helpful with picking out paint. I would give him 6 stars if I could! Thank you

My garbage disposal was leaking thru the reset button, we never used it anyway. I've never plumbed…read moreanything in my life so I took some pics and went to Grieve instead of the box stores and got perfect advice and exactly the parts I needed. No leaks.

Sorry to say that four of the five employees I saw had no masks and I had to talk to three of them…read moreto get an answer about my hardware question. No acrylic shields, and not even social distancing. The last employee made no attempt to distance. I had to step back. I've always tried to use this store before going to a big hardware chain, but I felt so uncomfortable that I won't go back.

Why all the negativity? I watch for sales lawn care, mulch etc and get. Good deal. They also match…read morean advertised price. Staff is helpful.

I bought a brand new Frigidaire with warranty ....that they literally had to replace total of 3…read moretimes! 2 fridge 1 freezer AND a new stackable Samsung that we weren't impressed with I begged them to allow the purchase of a even more expensive fridge bcuz the one they kept repairing never worked right they would NEVER let me after all that money and time so I will not everrrr again go there for a big purchase everrrr Not to mention their same as cash screwed the hell outta me bcuz it's thru Synchrony Bank and that bank outfit is crazy anyways!

Was told at checkout, while buying a water hose, that all I needed to have to return it was my…read morereceipt. That's a lie. They will ONLY take it if I have the receipt AND the box. They need more training!! Now I'm stuck with a water hose that is too short!!

What a great local hardware store. They carry the hard to find items unlike the big box stores…read more Found a new local product no others carry, The "Novus Start Super Capacitor Battery Jumper". What a great product, No internal lithium battery to explode or die. Totally Safe to store in vehicle and always ready to use. Love this new Emergency jumper. Thank you Grieve Hardware for carrying unique items.