Great selection, low prices, great service I got a great deal on the bag sale…read more Great help from Jean in hardware.

It was one of the greatest shopping experiences I had in years from my entry into the store needing…read moresome pavers. The gentleman was kind enough to go out to the storage yard and find what I needed he apologized every step of the way for price not posted. The delivery was rushed because I explained I had been everywhere looking and the contractor was due the next day. It was totally a great experience.

Excellent staff to consult on DIY projects! They are kind,…read moreknowledgeable, and have helped me on numerous projects and have never given me a bum steer!

Usually a very friendly, pleasant experience with welcoming staff…read more Not so on 4/15/24. The young man who appeared to be in charge, offered to have staff find my part for me, so I handed over the old part, received a new part from an older gentleman and checked out. It was the wrong size. I went back, telling the young man that I could not make the 1.5" part I was provided fit the 1.25" fitting (as it was not the same size as the part I provided for replacement), only to be thoroughly offended as he told me perhaps I needed a plumber (to replace a HAND tightened PVC sink trap). I assured him I was perfectly capable of changing out the simple part, when I HAVE the CORRECT replacement part. I showed him the original part and the wrong part, and received another trap. That did NOT fit. Both employees failed to note that the trap I provided was threaded on only ONE end and therefore gave me traps threaded on both ends. I take full responsibility for failing to check the replacement parts both times BEFORE purchase, as I had unfortunately grown accustomed to trusting the employees to know their business. After all, isn't it just a game of matching the part? Observation skills? Maybe that just can't be trained :-/ So now I had lost the time, distance, and convenience factors (thereby wasting my client's money) of going to Do It Best vs a big box store and I had been insulted. I went to the store a third time, rather frustrated, I think for good reason, only to find the young man had NO INTEREST WHATSOEVER in ASSISTING me with finding the correct part. He outright told me to go to a big box store. So much for the benefits one used to find by going to the local store :-(. Truly disappointing in a store I once enjoyed going to and whose employees were always kind and welcoming. Albeit, the woman behind the counter was still friendly and the guy at the paint counter was quite welcoming. Too bad it wasn't paint that I needed that day. Perhaps some employee training, education, or rearranging can help redeem the store eventually. But customer service like that was MUCH MUCH worse than no customer service at all! In the end, I looked for and found the correct part independently at a local family owned store. If you want something done right...

These young men were very helpful and got me everything I needed to make up my mind regarding the…read morecolor to paint my house

I've traveled to paint stores all over Illinois. It is easy to make connections with the faces you…read moremay see multiple times a day. However, there is not one store who has treated us with the utmost sincerity, respect, and care like Sherwin Williams on College Ave in Normal. No matter the day, we are always greeted with a smile and an always genuine "how are you?". The positive environment is important to us when, in the nature of work we do, there are so many negative people. Not only is this Sherwin Williams the most positive paint store you'll go to but they're the most knowledgeable as well. They know their products and always have tips and tricks to offer. Sherwin Williams on College Ave should be anyone's go-to paint supply store. Stop in and say hi to Tracey, Emily, James

Significant improvement plenty of staff, competent, focused on service. Was struggling with…read morefinding color to match and the new staff used their training to find mix formula try a sample and reduce formula to get best match. Outstanding effort.

From the owner: Your local Sherwin-Williams Paint Store in Terre Haute, IN, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

We had new windows installed a few years ago and struggled finding something other than curtains…read morethat were large enough for the window. Kim came out with samples and provided us with several options. Love our new blinds! They look amazing!

The handrail in our stairway was not anchored into studs by the contractors that flipped our house,…read moreso it pulled out of the wall, leaving several large holes that required spackling. After months of looking at white spackling on the wall, I finally walked over to Dellert's to see if they had any recommendations to get us by until we have the time to paint the entire stairwell and mount a new handrail. They sent Kim to come have a look and take a gamble at matching the paint color without having any idea what brand, color, quality, sheen, etc. the contractors used. She did a PERFECT job at matching the color! You can't even tell where I did the touch ups!

Pick up 3 -5/16 hose clamps from Stuart family true value…read morein Monticello they changed $2 dollars a piece. It cost $6.25 Looked up the same product at Menards in Champaign they sell a package of 40 for $6.00 this store has always been a rip off for Monticello residents stop going there

True Value Hardware is the closest hardware store to me in Monticello and has a wide variety of…read moreoptions for everything that you may need. There a very small building that seem like the old mom and pop hardware stores that i have only ever heard of living in big cities most of my life. they even have locks that I needed for a really old door in downtown. The only complaint that I would have about this store is that do to there attempt to have a wide variety of options to choose from the store seems very crowded and cramped. But i like it.