We had a very nice first visit here! My family and I were in need of a new key for our car. While…read morewe were waiting for that to be made, my son and I looked around and saw that they have free popcorn! He was thrilled!! We also noticed that they had a great selection of novelty toys for children in the store too! We grabbed some prizes, along with our new keys, some gardening supplies, and garden decor!!! So much to choose from! Friendly service from staff and nice, clean place overall!!! Highly recommend:)

I came here because I was looking for Benjamin Moore Advance in a deep base - which by the way is…read moreapparently a very popular paint and is experiencing supply chain issues COVID related - and I could not find it at the others 10 stores I called. To my surprise True Value said they had it in stock so I decided to head over and grab it. When I checked in on yelp at the store, I was surprised to see that I had a 10% off coupon. The woman at the register wasn't familiar with the discount, she said that she needed a code to enter in the system and there wasn't one. She called the owner over and he was also confused but honored the discount. You may not be so fortunate if you decide to go, because he said he may have set that up along time ago when he set up Yelp, and he probably needed to fix it. But I was happy to find the paint that I needed at a discount. I didn't take a lot of time to look around because I went for a specific purpose. But the store seems to be fully stocked.

This place is so hidden. I literally have lived here for years and I just went in for the second…read moretime the other day. They definitely need to advertise more because they had the nicest stuff and their Halloween decorations are ridiculously low cost. I mean there's literally a 20 foot blowup werewolf and it was only $230. That would be like $900 somewhere else.

I went early on a Saturday so it wasn't crowded and there was no line at checkout yet. I signed up…read moreonline so I had a coupon also! They have a huge selection of everything you could want to decorate your home. Prices are ok, a little more than HomeGoods.

This has been one of the most disheartening customer service experiences I've had. I should've…read moreknown during the 27 minutes I waited in the store for help, that I would be in for a ride. After raising legitimate concerns about my order and delivery, I was repeatedly assured that leadership would contact me "by the end of the day." That never happened. Not to mention, the two in-store managers who promised to return my call. The lack of follow-through, accountability, and basic communication reflects poorly at every level from the store to corporate. What made this experience especially frustrating was feeling completely ignored after being promised resolution. At no point did anyone with decision-making authority reach out, despite multiple attempts on my part. At this stage, I had to request that my third delivery attempt be halted until I can speak with a professional who can actually address the issues. Customers should not have to chase leadership or question whether anyone is truly concerned once money has already been spent. Unfortunately, this experience has significantly eroded my trust in this company. Please note that the purchase was made on 12/3/2025 for appliances that were all in stock.

on line order, delivery delayed three times without explanation. customer service was absolutely…read morethe worst , could not provide information and would not cancel the order and refund payment. I would not recommend ordering anything on line for delivery!

I was barely acknowledged after waiting 10 minutes. This place is seriously under staffed. Avoid at…read moreall cost. See note below from Sherwin Williams customer service. It took them 24 days to respond to my review. Yep - taking that long sounds about right.

I love SW paint but the customer service in this store from Lionel was horrible. I stood at the…read morecounter for 20 minutes before I was ackowledged. I bought a few extra gallons of white ceiling paint at another SW store and he refused to return it until I told him I was going to call corporate. Based on this experience I may rethink where I purchase my paint in the future.

Terrible customer service. My husband, mother, and I walked into this store on a Monday morning and…read morewe were not greeted at all. No one was in the store either. We spent a good hour in the store and we were not greeted. It's such a same because we are easily going to spend over $1000 on paint and we weren't acknowledged. How sad! Hope the management gets involved soon.

I chose this Sherman Williams store because my painter told me that the staff knew him and would be…read moreable to assist me. I went there to get some paint and told the associate exactly what the paint guy told me. He made it seem like my painter was not specific enough in his description, even after pulling up my contractor's business account and being able to see what kind of paint he normally buys. The associate ended up upselling me and I had no idea until I spoke with the painter. What's the point of having a neighborhood Sherwin Williams if they aren't going to go above and beyond to treat you like family? I felt like I was taken advantage of and will not be back to that store.

I hired Kemory to repair a hole in the dry wall of my home. He was courteous and professional. He…read morearrived on time and did a great job. Well worth it!

These guys are best in town, very respectful and humble contractors I have ever seen. Their…read moreestimates/quote are value to the buck that are reasonable and way more affordable than other contractors who may try rip you with hefty bill. I had a project for them to convert a loft into a bedroom and they took care of everything from getting the permits to finishing up the job at the earliest they can. From now on, for any future projects I know who to call.

Shawn was very nice and so helpful. My husband and I are new home owners and do not know much about…read morepaint. He helped us with choosing what type of paint would be best for our nursery and even gave us tips on how to remove our popcorn ceiling. I recommend this location and will definitely return there for my future paint endeavors!

Eric treated me like I was a million dollar account but I'm a small business owner and needed help…read more He listened to my needs and walked me through everything with extreme patience. I highly recommend this location. Thank you for everything!

Another cool old general store to add to my CLT experience. This being the David General…read moreMerchandise store in the Croft Historic District of Charlotte, NC. I love that they preserve history in this area. It gives people like me an opportunity to visit and experience a little bit of Americana that would otherwise be lost. This shop has a lot going on. Not quite a one stop shop but pretty close. A lot of variety in this family owned shop. My mom and I bought some old fashioned hard candies. My grandpa was able to find a new handle for his old sledge hammer. We all got a 2025 calendar (yes, I know the year is almost over). It has some cool old timey recipes on each month. I look forward to trying some of them and continuing the historic experience from afar.

You will love this family owned general store! It has many items that you do not find elsewhere. Be…read moresure to get some Elderberry syrup with honey, pimento cheese, local honey. The staff offers good suggestions while you shop.

I went to the bath and body works at concord mills to get some wallflower refills. I asked for the…read moretwo pack refills and the sales associate who assisted me told me they only had a few left because someone had returned them and she showed me where they were. I purchased the remaining packs and when I got home and opened them I saw that some were opened and in one box there was a whole different fragrance than what was supposed to be in the box. I called bath and body works and spoke with Courtney who told me to come back and return the items. I asked if they could offer something else for the inconvenience because not only will I have to return the items and but I will also have to go through the hassle of buying them online or picking through singles inside the store to replace the purchase. The rep I spoke with Courtney told me that was all she could do and gave me the customer service phone number. I called customer service and spoke with a rep who at first only wanted to offer me a return of the items in store as was offered by Courtney. When I told her I felt they should do more as I technically have to return these items and go home with nothing since they were out of the two-pack wallflowers in store she told me she would offer a free shipping on 50.00 coupon which would require me to spend significantly more than I spent initially. I shop with BBW all the time and was surprised at this level of service but sadly it was not my first bad experience with them. I also had a bad experience during Christmas where the Cotswold location gave me a gift card for a return with no balance on it so when I turned around and tried to use it immediately after getting it, the card wouldn't work. The store associate then told me they couldn't help me and asked me to stand to the side and call customer service myself because they couldn't override their own mistake! Needless to say it's time to stop giving BBW money!

I love Bath & Body Works and since covid, I have moved to online shopping the most but there is…read morenothing like going into the store and smelling the scents. So I went out with the intent to shop for my home and get travel items for an upcoming trip. I found a scent I liked and got the full size for home and struggled to find the travel size for TSA. I asked a clerk who looked on the floor and in back. A senior rep shared they did not have it but they get trucks 3 times a week and they dont know what's on it as they have no control over ordering. I said can you please call the closest store and see if they have it as I dont mind traveling. I was told NO but YOU can call as they are quite busy. I said we'll if they are too busy for a peer surely they would be too busy for a customer. She looked at me blinked and went about putting away stock. I thanked her dropped my full cart at the door and left. Sadly shopping online has become the new normal as customer service is a thing of the past. I just wished she would've tried instead of the immediate no. When I used to come to them in the past, they would gladly call and if you a 10 percent off coupon for going out of your way.