I have now been to this location TWICE in less than 7 days. Both employees I have met, are…read morePHENOMENAL. I honestly don't know the last time I had this level of customer service. The best part it's truly genuine. The lighting in the store is amazing to see the true under pigments of colors. They have everything from paint to supplies. Do believe I even saw some painters clothes there! Samples are about $6 which is great when I need to have an actual visual on my walls not just a little square swatch. I am not even sure what color scheme I want but I didn't feel rushed to just grab swatches to get samples. They actually were curious what rooms it was going in and listened to my problems and helped me find solutions. I literally can not get over the customer service!

So much for support local business. I choose Marysville paint for just that reason. I like to…read moresupport small business. My complaint is on price of their product vs other stores in the area offering the same product. I paid $80 for a gallon for primer. I purchased three gallon cans. I found the same product three miles north for $50 a gallon. I would surly support them for $10 to $15 more per gallon, but not $30. Not good business Marysville paint.

I was surprised to read comments about poor customer service because I've received excellent…read moreservice at this store and every other S/W store I've been to in Western Washington. The employees are friendly, knowledgeable, and willing to carry paint to my truck but let's face it, everyone has bad days (including the customers) and I imagine that's what happened. I was even more surprised to read comments about the paint at Ace Hardware being better. Ask a painting contractor how they feel about that or read Consumer Reports.

Wanted a specific grade of paint I got some song & dance then they up-saled me on the opposite of…read morewhat I wanted, they screwed me good on the price but in the long run they lose because I will NEVER go back to a Sherwin Williams store for anything. People need to realize Nordstroms motto of success, "the customer is always right". I should of walked out when they told me the price, avoid this place like the plague

I can't say enough good things about the team at this Home Depot! We were in a huge rush to catch…read morethe ferry back home after placing an online order, and when we arrived, Kaleb greeted us with the biggest smile. Let him know we were picking up an online order and even though the system showed a two-hour wait, Kaleb truly listened to our situation. He immediately called Jonathan, who dropped everything he was doing to help us out. Instead of two hours, these two had our order ready in under 10 minutes--all with incredible attitudes. Their kindness and understanding turned our stressful day around. We will definitely be coming back to this specific location for all our future projects. Thank you, Kaleb and Jonathan!

ORDER # WN61377548 I…read moream writing to express my frustration with Home Depot's delivery process and the complete disconnect between what is advertised and what is actually provided. I placed an order specifically because the website offered next-day delivery. That delivery commitment was a significant factor in my decision to purchase from Home Depot. After placing the order and receiving a confirmation email, I reasonably expected Home Depot would fulfill the delivery service that was advertised and accepted at checkout. Instead, I later received a phone call informing me that the order could not be delivered until several days later. At no point during the ordering process was I informed that the advertised delivery date was not actually available. Had I known the true delivery timeline, I would have made different arrangements or purchased elsewhere. What was even more disappointing than the delay itself was the apparent lack of concern regarding the situation. There was no meaningful apology, no attempt to acknowledge the inconvenience, and no sense that Home Depot understood why a customer would be frustrated after placing an order based on a delivery promise that could not be honored. This is not simply a matter of a delayed order. It is a matter of advertising and accepting orders based on delivery commitments that apparently cannot be fulfilled. Customers plan projects, schedules, and personal time around those commitments. When the promised delivery date is not realistic, it should not be presented as available during checkout. After being informed that the order would not arrive as promised, I chose to cancel the order. Unfortunately, the interaction left me with the impression that the cancellation was treated as routine rather than as the result of a failed customer experience. I understand that unforeseen circumstances can occasionally affect deliveries. What is difficult to accept is presenting delivery dates that cannot be met and then acting as though the resulting frustration is unreasonable. I hope Home Depot takes a closer look at how delivery dates are presented to customers and how these situations are handled when expectations are not met.

My son contracted with Square Foot for a bathroom in August 2024. Midway through construction…read moreissues with unpaid subcontractors emerged and progress stopped. Owner PJ Griggs made several verbal promises of reimbursement with no results.

Below is my 3.5 years ordeal with Square Foot construction and its owner PJ…read more Three and half years ago, I hired SQ FT construction company to build an addition over my garage. The project was approved by Mukilteo City with 6 month long build permit. I was required to pay 50% contract when we signed construction agreement and paid another 25% contract when SQ FT started to work on my project in 2 month later. However, the project took one year and still had 25% interior work not finished. PJ said he don't honor the permit time when I complained his retardation from the permit time. Surprised to me! During the construction, he had disagreement with electrician about the payment vs work statement and rejected to pay the difference. He asked me to pay additional difference of $3.3k even if I alrrady paid him all as a general contractor that includes electrician and plumber work. So he never honor our signed agreement! In order to move forward my project, I have to pay the difference between him and electrician. The project progress became slow and slow for the last 10% of interior work. Sometimes, no one showed for several weeks and he always did not return my call or text. By that time, he told me his business needed an emergency cash flow and asked if I could help to loan him for a month only. I was so naive to believe him and thought he would quicken my project for my financial help. Unfortunately, he still did not return all loan to this day which is already one and half years. It took me time and painful effort to chase him over the last year for my loan payment. Worst of all, he thought he could not get any money from my project. He rarely sent his man to work on my project after. What a moral! So it took another year to finish the last 10% of work. That is not the end of my ordeal yet. After project is done, I found the cold water is hot for both sink and toilet. I asked him to fix the hot water crossing. However, he screwed up with the plumber sub contractor. The plumber would not come to help to debug where crossing could occur. It took another one year to hire different plumbers to check. Because he did not pay the plumber all his work for several projects for 6 months, that plumber sent me a mail that he already hired a lawyer to sue him and put my house and several other houses he worked as a lien. What a nightmare! Of course, a law suit will follow against him for the unpaid loan including financial cheating of his issuing several large amount of checks that could never be cashed from banks. What a risk to hire such a person without moral and professionalism who does not honor any written agreement, not to mention his words!! Once you paid 75% of your project cost in advance, your project finish time will be in his mercy!!

Beware this man is a bad human took advantage of us the work is shoddy at best we have to hire a…read morenew painter to fix his work and finish the job we are out $4,700 to him plus $700 in wood we will be paying another $5,000 now to have our house done he is a liar con man and a thief have proof !! Minus 5 stars here stole money from our credit cards as well and he will ask you daily for money even after you pay him half the job up front for time and materials that you will have to pay for again because he spent all the money on what not your home then he intimated my wife and demanded even more cash or wouldn't return i can go on this guy has to be stopped i am doing everything in my power to make sure this will not ever happen to anyone else

This Man is a lair and a con artist he claimed to have lots of years experience in residential…read moreremodels. Claimed he was a navy seal in his past and a credible individual . he convinced me he was able to get best deals in materials for my remodel and i should trust him. I trusted him and I am now 20K in a hole and less than 3k in materials. He claimed some of the materials were delivered to his home address by accident and others he brought with him were only partial. He has not refunded my deposit of the work he has not performed. He can not provide the receipts or invoices of the materials he claims he bought (14K+ in materials and over 6+ in labor }. He is now gone and only 20% of work is done. The carpentry work he performed will have to be redone since does not meet code. he has poor carpentry skills and painting skills and has a thirst for money. he will blame everything else including you but not himself. I tried look him up on L&I and can not find his business or his names listed anywhere to verify his business. He will not issue his contractor number and the vehicle he drove had dealer plates appears to be a new vehicle recently purchased . I failed on my part since i should have had a written agreement/contract before work was started. He is a smooth talker, talks big and will get you convinced that he is legit and has operated and run millions dollar projects. he will show photos to convince you. He is a pathological liar and will take advantage of you. I have proof of all the money i sent him on Cash app and venom plus cash withdrawals i made. I have the photos of the work he performed. now all that work will have to be re done. This Man needs to be stopped. When I confronted him He will get very aggressive and defensive throwing insults and shifting blame on you. I wish i had read that previous review earlier. I am very disappointed and defeated. This is a horrible person and hope someone reads this before falling victim. all this happened in a span of less than a month since August 25th through Sept 14th. I am a home owner in Kent/Covington area remodeling my basement into an ADU

I recently hired Haven to paint the entire exterior of my home, and I couldn't be happier with the…read moreresult. I initially chose Haven because of his strong reputation and a bid that came in about 10% lower than the other estimates I received. What really impressed me, however, was the quality of the work and the level of professionalism throughout the project. Communication was excellent from start to finish. Haven was always easy to reach, responded promptly to questions, and provided clear scheduling expectations as the project approached. Once work began, he proactively kept me informed on a day-by-day basis so I could move vehicles, keep my indoor cats secure, and know exactly what to expect. His focus was clearly on doing the job right rather than simply doing the minimum required. During the project, he replaced damaged boards and shingles and even upgraded the trim paint--all without increasing the original bid price. He also took the time to stop and answer my questions whenever I had them. One unexpected benefit was that he discovered an ant nest hidden inside my siding, something that has been an ongoing issue for us. Thanks to Haven, I finally know exactly where the problem is and can address it properly. The finished product looks fantastic. Within hours of completion, three different neighbors complimented the appearance of the house. If you're looking for a painter who delivers exceptional quality, communicates well, keeps his commitments, and provides outstanding value, I highly recommend Haven. I would absolutely hire him again for future projects.

Haven was flexible as I organized my home project. He gave me bids for various rooms I needed done…read moreand his work was amazing as we updated some very old walls with a clean white. Would recommend highly

So if you know what you need and where to find, you'll probably be fine here…read more However, there are many issues. When I walked in I didn't see a single employee, not one. As I walked down the aisles I found 8 in a circle just complaining about work in a manner you really don't want customers to hear. I spent 15 minutes grabbing what I needed and went to ask an employee a question and he's wearing not one but two earbuds and replies "WHAT?!" Do I really need to explain what's wrong with this? I've also never seen so many employees in a workplace on their phones, I feel like I could have even stole anything and not gotten caught. And one last thing, this is by far the dirtiest hardware stores I've ever seen, not even close!

Nobody is ever around to help and in the chance you do find someone they are all some of the rudest…read morepeople I've ever met. Out of all the hardware stores, it's the worst and way over priced for everything. Edit: I take it back, I had to go today and EB was super and helpful