Product are the best in town. People are well educated in building and they're willing to help.read more

Every time I go to Dunn Lumber I'm amazed at how helpful they are. I'm faced with a pretty large…read moredeck project and was fortunate to be introduced to Jason W. Behind the front desk. I'm a DIY'er, and didn't know what I didn't know about what product to buy, how much, and all the other things needed to complete the project. Jason helped calculate all the materials and set up a delivery (which I received today.). Now the fun begins, but I couldn't even begin the build without Jason's help!

I loved this place for any of my concrete needs. They are truly a one-stop shop for any concrete…read moreproject. Everyone in the office was wonderful. Dan Nece was very informative and very patient with me, a newbie to home construction. He was outstanding in helping me decipher which products were better suited for my home project. Rentals rates for forms were reasonable. Additionally, returns for unused products were a breeze. This place is phenomenal if you are doing any concrete work and need supplies.

The staff here act like they hate serving you. Very unfriendly except for one of them. .a younger…read morefella who tried to be help full. The others seem like they cringe taking your money when you purchase their merchandize. Seems like a case of absolute lack of any customer appreciation or politeness. Never say thankyou when they take your money. And the prices are marked up much higher than another concrete supplier that I went to instead. I got same merchandize at that supplier for 30 percent less. I would never recommend this place to anyone and the funny thing is they seem like they probably don't give a hoot. When I had to go there I actually felt uncomfortable like they had no desire to be of service. My last trip there will be my final one for sure.

Enjoy! This is a great local company. I found friendly service with helpful advice. I was looking…read moreinto decking. They carry several brands, with great color options!

We chose Chinook Lumber expecting a reputable local company. While initial communication was…read moreresponsive, the experience after installation has been deeply disappointing. Within a short time of our deck being completed (June 2024), boards along the center divide--added at Chinook's recommendation--as well as at the ends began lifting. This has created an uneven surface and a clear tripping hazard. The decking is also starting to "dish," raising concerns about the quality of the installation and its durability. What's been most frustrating is how this has been handled. Follow-up has been slow, timelines have been vague, and there has been little urgency despite the safety concern. The proposed fixes feel like temporary workarounds rather than a proper solution. We approached this in good faith, but there's a reasonable expectation that a company stands behind its work when something goes wrong. That has not been our experience. At this point, we are seeking an independent third-party inspection to determine responsibility before proceeding further, which is not a step we expected to have to take. It's disappointing to write this, because we truly wanted this project to go well. But based on our experience, I would urge others to carefully consider not just the installation itself, but the level of support and accountability you may receive afterward.

So we have used this company two times. I will say they have beautiful, high quality products. My…read moreissue is with the service. First project it took a threat to not pay to get them to send someone out to look at a exterior door that wouldn't lock, which once the repairman was there he said that it was a manufacture defect and was able to fix it. But the process was excruciating and shouldn't have to be that way. Today we took delivery of another order for a much smaller remodel project in which we probably ordered 5-6 different doors and frames. Very specifically our general contractor told the sales rep more than once during our initial walk through at the start of the project that he wanted the final product painted. Guess what? They were delivered unpainted. Not a misunderstanding but a deliberate action because when our contractor called him he said "we like to deliver them unfinished" WTF? First order came painted so that was a complete lie. At this point I am completely done with this company and I think the contractor should be too, he was very angry.

I've been in there a few times now and they are always quick, reasonably priced and while may not…read moretell you what you want to hear, they are honest about what you need.

I first went into this establishment in June I was not familiar with Karnak and was told I needed…read more20 pills to complete my project. But in reality I only needed seven pails according to the manufacturer. Returned 13 pails for a total amount of over $1500. After many phone calls and conversations with multiple individuals from Denver to Southern California now September 1 and I have yet to be reimbursed for the material that has been returned and in their inventory. Highly dissatisfied with their customer service. I would never purchase products from them again

Builders Supply in Monroe is a true gem of a topsoil and landscaping supply location. Their prices…read moreare competitive and their products are superior to competitors. Katie and Matt who work the front desk and deliveries are truly great people and reliable. From bark, rock to landscape material dumping needs - there's no reason to go anywhere else!

Great pricing if you pick it up yourself. I recommend calling before you go to see if they are…read moreopen. The hours advertised online are not correct and they are not open on Saturdays.

Had 2 yards of the Premium topsoil delivered on Saturday. Friendly driver delivered right on time…read more Excellent topsoil delivered at a fair price.

BEWARE, I had five yards of garden soil delivered last spring. 2025. used in many different…read moreareas. in the next few months my plants started to die or new seedlings grew no higher than a inch. most seed never germinated. finally realized the problems were all where I had used this garden soil. did some research which points to herbicides. I have left several requests with personal, promised manger would get back to me. I have never had a response. Tried email phone messages and text. Is there a fix or treatment? This year I am sick to see how many perennials I have lost. I still cannot plant in any area where I used this dirt. BE VERY CAREFUL BUYING GARDEN SOIL FROM THIS COMPANY

Awesome help when the owner could not help me with my project gave me an immediate referral to…read moresomeone who could help. Great, honest service!

From the owner: Thanks for choosing Method!read more

One of the worst customer experiences my family has ever had…read more Irina reached out to me through the Nextdoor app offering help with my kitchen remodeling project. I visited their store with my parents to look at quartz options for our kitchen. During our visit, I asked a few very common questions that I ask every business I work with: Is this the best price you offer? Can I pay in cash to save on tax? (Many businesses offer this.) Can the work be completed by a specific date since I'm on a timeline? None of these questions are rude or unprofessional. I've spent 15-20 years working with people in customer-facing roles, and I fully understand that customers have the right to ask questions -- even the ones that may seem repetitive or inconvenient. The next day, I received an email from Keren Fugate stating that Irina felt I was "unkind" and "unprofessional" and that I should take my business elsewhere. This response was shocking. It made it seem like they only want customers who come in, stay quiet, place an order, and leave -- no questions asked. I tried calling Keren multiple times to clarify the situation. Her only response was to refer back to that email, effectively refusing to have a real conversation. If someone asks about discounts or cash payments, a simple "No, we don't offer that" is enough. That's exactly what they said -- and I respected it. Even if I had asked again to negotiate, that's still not being unprofessional. That's just business. This experience reflects a very poor attitude toward customers. If asking simple, reasonable questions is considered "unkind" here, then this is not a place that values or understands good customer service. I ended up not giving them any business -- and I'm glad I didn't. I can easily spend my money elsewhere with a company that actually respects its customers. I would not recommend anyone even step into this store.

I only gave them two stars because I have had positive experiences with this lumber yard in…read moreprevious years but recently their price on quotes has not been as competitive and harder to communicate with them. My lumber wholesaler was out of stock on some specialty treated Timbers so I contacted them for a quote on an order on a Saturday morning. Celeste helped me and said she would have to get back to me Monday morning with price and availability. This is quite standard for these retail yards after M-F business hours because the treated wood plants aren't available after hours. So I waited and about 9am she emailed me with a quote ( higher than her phone estimate) and that if I wanted by Tuesday I would need to get back to her by noon. So I started contacting her by phone when I got to my next destination (was driving when her message came in). She was "on a call".... Multiple times that morning I stopped what I was doing, wiped the caulk from my hands and tried to reach her. Indisposed amongst other excuses were given including she's at lunch at about 10 am and when 11:30 came around I was a bit heated with the phone operator yet not profane. The operator said well thank you for the call and hung up!! Celeste suddenly became available later that day and explained she was in meetings etc. and that the person that hung up on me was a phone operator in Oregon. I told her that I will no longer consider them for my retail lumber needs. She didn't really know what to say and blamed on the central phone system. She then told me I could get it by Tuesday if I went to the Marysville yard! ??? Now that's service Celeste. What a nitwit! I let her know that I already ordered it all including some add on lumber at another company. What are you going to build? If you give your money to Parr you are just sending it to Oregon to a rude bunch of idiots and helping them pay for tv commercials.

I do not regularly use the services of places such as this as I rely mainly on garbage pickup. But…read moreon the occasion I have needed to go and dispose of items myself that I know Waste Management won't pick up. That being said, this was my first time using the Snohomish County Solid Waste Transfer Center and it was a good experience. I know, going to the "dump" being a good experience sound odd, but good customer service, politeness and efficiency really does make the difference whether at a restaurant, retail store, coffee shop, or the "dump". In this case, every person I encountered that worked there was polite, courteous and helpful, meaning we were acknowledged, greeted, directed and thanked. They may have hated their job or were having a bad day, but I wouldn't have known. Good signage and direction made the experience quick and efficient with little to no delay so we were in and out Ricky-Tick. But in that short time the customer service did not go unnoticed. From the the gal in the booth/gate to the people on the dump site directing traffic. Honestly some restaurants and stores I've been to could take a lesson about customer service from them, no joke. As for the price 360 lbs. or less = $20, includes tax (minimum fee) Over 360 lbs. = $105 per ton, plus tax I think pretty reasonable, but the gal at the booth did inform us as we were checking out that prices would be going up to $30 for the minimum fee. Still not to bad I think.

The place is well labeled and the guy who was on shift there reached out to me and asked if I…read moreneeded any help. I'd definitely recommend it!