I have been a customer at Ace Hardware in Mukilteo for almost 30 years. In that time they almost…read morealways were able to take care of all of my needs as far as my yard and house were concerned...ntil today. I called them to purchase a wheelbarrow and I asked them to deliver it to me, here i. mukilteo. He told me "Oh, we don't deliver outside 3 miles", and suggested I contact "one of our larger stores who have more emplyees." Which steuck me as a bumch of garbage, but I called the Silver Lake store. The lady I talked to was wonderful, and was also a resident of Mukilteo. She couldn't believe what I hD been told. "Let me give them a call for you." I went outside and worked for a little over an hour. No call. I came back in and called Silver Lake again. "They haven't called you yet??" "Nope." "Let me call them again." She called right back to tell me that" when I got the manager and gave him my name, he hung up on me" (!!) So I contacted Ace corporate to lodge a formal complaint. I was put on hold for 20 minutes and was told"I lodged your complaint with the store manager and you should be hearing from him soon." I told him I was mot holding my breath for that call.( that never came.) Meanwhile the gal from Silver Lake called back and offered to deliver from her store for a small fee. I told her "thank you so much for going above and beyond, but I won't give Ace Hardware another nickel of my money."

Re: visit on Wed Sept 10 around 1130am. I'm usually not a…read more"leave a review" type. If I'm pleased, I tell them to their face, in front of others when possible. If I'm displeased, I generally chalk it up to someone having a bad day or, if repeated consistently, I go elsewhere. (Praise should be public, criticism private). I unfortunately don't recall names, but it was pretty much everyone there from floor to register. I had just gotten new plates for my car... just came from DoL after 3rd time trying interstate title transfer. (I'll leave those details to your imagination...) I realized I needed a special tool in order to mount them. I came here because it's super close to work and they'd always been very helpful previously. It appeared a little bit of a reset was happening so things were little disorganized in some regard. Changing seasonal merch and all that fun.) but every one on the floor began to help look for what I needed, then get the different bolts to use and even replaced the bolts so I didn't have to purchase new tools (that I already have, just in storage and inaccessible at the moment). The level of helpful patience was beyond anything expected. Ever. I've worked in various customer service jobs my entire life. I know people can be exhausting. They spent a good 30+ minutes (of course taking turns helping others with the same friendly attitude when they came in) for ultimately a $6 sale. I've been to this Ace numerous times over the past decade or so and always a very good experience and excellent service. This time deserves a special shout out. I hope the crew that day all see this and know how much it meant to me. Thank you. I'd give more stars if I could.

Whenever I stop in, someone comes from behind the counter to help me out and ask what I need. If…read morethey don't have it they will refer me to someone else that does. That means a lot because they arent trying to sell me something from their store just to make business. That shows me that they care more for the customers then for the actual business, which in return I appreciate because I feel like I am put first.

From the owner: We specialize in paint, color matching, stain matching, color guidance, and more!read more

Great service! Natalia was a big help, as we were trying to match an old paint color. She is very…read moreknowledgeable and we are very pleased with the results.

I highly recommend the Rodda paint store on Evergreen in Everett. I needed two color matched…read moregallons for my bathrooms and a flat for my closet and ceiling. The gentleman that helped us listened to our needs and helped us select the best paint product, and then did his magic on matching the paint sample I gave him. He was very friendly, which was an added bonus!

If you need to paint something or you need someone to paint some thing, this place is where you…read moreneed to go. They have all different shades to make your custom home beautiful I would suggest this place to anyone. They did a wonderful job and I appreciate everything they did keep up the good work Sherman Williams because you're worth it and then employees they're wonderful to.

I stopped in to pick up two paint samples I ordered online - the store was busy, I waited - it…read moreemptied out - I continue to wait as several people behind the counter were there serving people. After 25 minutes of waiting, the store began to get busy again as two service humans were serving two customers from the same company at the same time. After listening to the four of them go over a variety of details, I ventured to ask "Miles" if I could pick up my paint - already paid for - because I had been waiting neary 1/2 an hour. His response was dismissive enough ("We've been busy. Those men were here before you.") we will toss the samples I bought and start over with another store for the project we are just beginning. I can't imagine having to avoid Miles for the next year - which is all I would want to do. If you are a guy, I am sure you will LOVE Miles. He seems to be very ready to help the men he knew, along with the man who was already helping them. But a stranger? An older woman he has never seen? He didn't seem as interested. Personally, I would say, "Go anywhere else." It's a disappointment. I had shopped Sherwin Williams as a contractor for years. Maybe even before Miles was born. Regardless, he had no reason to be as dismissive as he was considering how long I waited with patience. It wasn't a lot to ask that one of the two clerks could be helping one of the two customers in the store.

I gotta give it to this place - they are fast, professional, and helpful. I went in with five…read morepaint swatches from a competitors brand and they were able to pull them up from the system and match them in minutes. I was in and out in less than 15 minutes. They provided me with some helpful hints for sampling the colors for the exterior of our custom home we're building - how large of a sample to paint, how far to stand back and observe, and what I can expect in terms of how light/dark things will look. I know it won't be an easy decision to choose the final color, but when I do, I'll be back to purchase it from these guys. Thanks for the help!

Great professional service!…read more Best place to get high quality products, information and speedy, helpful service. Forget the wait and hassle at the big box stores for paint and supplies. Also you time your project right, they have 30 to 40% off sales for major savings!

The sales rep I talked to was nice enough, but when I called the main office the manger was very…read morerude (Mark? Mike?). Through out our conversation he would stop mid sentence to yell at someone in the office. Something about carpet being thrown away. I tolerated it once but when he did it the second time I asked if he was listening to me, he didn't respond so I hung up. Very unprofessional.

From the owner: Your local commercial Sherwin-Williams Paint Store in Lynnwood, WA, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance.

Very personable, attention to detail. My house looks great. I hired them because they painted…read morethree other homes near mine and they all looked amazing. Hire them. No regrets!

Great friendly service. Quality and attention to detail is exceptional. Very responsive. Kevin,…read moreLaura, Andrew and Luke were all onsite for an entire 5 days. Highly recommend! I have no regrets. Love the results!