Great local hardware store. I only hit the big box stores when I can't find what I need in my…read morelocal village hardware stores. Calley's is one of my first stops before heading a big box store. Great for the smaller project requirements and such, but they are limited by square footage. The service is always friendly and the store is extremely convenient.

Just moving in and needed odds and ends. They found everything for me immediately. The staff was…read morefriendly and helpful. Wonderful store.

Their prices are even better than Home Depot, and their staff is much more knowledgeable…read moreThey can give you advice anywhere from how to fix a hole in your wall to how to fix a leaky pipe & tell you just what to do and just what you need I've been going here for years and They've never let me down The owner Doug is very customer service oriented and his son is taking right after him They've actually save me money by showing me cheaper ways to do things, for example just today I was going to fix a hole in my wall by purchasing drywall and cutting it etc. but they showed me something called a "drywall patch" that I've never even heard of and it's much easier and cheaper than all the supplies I would've needed to fix it the old-fashioned way Their selection of products is very impressive for such a small store, everything from hardware, household supplies to paint to pet food

We ordered a Weber grill from this store. Norm and Joeseph delivered the unit…read more Went flawlessly. Stay away from "the big box" stores and shop local. Fabulous service!!

I shop this Home Depot several times a year for some of our Gardening Supplies and most of our Home…read moreImprovement item needs. My only complaint is not being a professional contractor you can never find any staff to answer questions that myself and I'm sure many others could use. Overall really like HD.

Terrible customer service! Me and my husband purchased refrigerator for 3000$ on September 1 . It's…read morebeen almost a month since they promised deliver and install it ! They keep saying tomorrow... tomorrow.... Since September 8 ! Unprofessional! Home Depot delivery service is a scam ! They rude and mean ! I will never buy anything from them again! The lies to the customer! I have a little baby girl at home and they made her cry one day ! Also because of them I ve lost a lot off food taking food out back and forth 6 times ! Yes ! 6 times they told me delivery is coming please prepare your old refrigerator! My husband insulin got bad because of that ! Zero for service at this store !

This is the true gem of the Shop City Plaza. The staff is very friendly and helpful. Every time…read moreI've entered I've been greeted by an employee right away and asked if I needed help finding anything. They have a nice well rounded selection of hardware, electrical, paint and household supplies. This place has become my go to shop for just about everything recently for the convenience and the service.

Great local lumber yard! Prices are reasonable, and the staff is always friendly and helpful…read more They're family owned and located right next to the historic train car in town, which makes them easy to find. They carry a wide selection of lumber and are a premier dealer for Benjamin Moore paint. It's also convenient that they offer an equipment lift rental and free local delivery on qualifying orders. Definitely a reliable spot for both small and larger projects!!!

Very Disappointed with My Recent Visit to Ace Hardware…read more I've been shopping at this location since 2010, always trying to support local, family-owned businesses--but after today, I'm seriously rethinking that choice. I went in to return an item and was upfront and respectful from the start. I let the cashier know I had a return and quietly waited my turn. When I reached the counter, the senior cashier immediately told me I needed a receipt. I explained that I purchased the item this week using my Ace Hardware account and debit card and assumed my phone number could be used to look it up--something I've done at other stores, and what I thought was a benefit of having an account. Instead, she repeated "you need a receipt" and took the item without further explanation. I even reminded her that she had helped me find the item earlier that week and asked if she could look up the purchase. Still, no clarification--just the same phrase, again. While this was happening, I noticed a young man in an Ace shirt standing silently about five feet away from me, staring. When I asked what his issue was, the cashier told me to "not worry about him." Frankly, that made me more uncomfortable. Still confused whether the return was going through or being denied, I calmly asked what was happening. She raised her voice and said, "I'm returning your item." I asked if she found it on my account, and she replied, "You should have had [a receipt], but I'm just returning it." She then struggled to find the posted return policy sign--which was supposedly under the glass at the counter, behind a push cart--and couldn't locate it. I simply noted that if she couldn't find it, customers likely wouldn't see it either. We finished the return, I thanked her, and mentioned I didn't plan to come back after that experience. Her response: "I'm not talking to you anymore." As I left, the same young man followed me outside. While I was in my car, I saw him still watching me from the entrance. I cracked my door and asked if there was still a problem. He said, "I'm just doing my job." I asked, "What, security?" and shut my door. A moment later, I watched him pull out what looked like a Milwaukee Fastback knife and start poking at a pallet. Completely bizarre. This whole experience left me in shock. I've had great conversations with some of the employees here in the past, but today exposed an attitude problem that can't be ignored. I expected more from a store I've supported for over a decade. Now I understand why more and more people are turning to big box stores--at least there, basic customer service is consistent and respectful. Very disappointed.

I've found them to have pretty much everything anytime I may have needed something. If you ever…read morehave a specific item you need ask if Sal is available. He and his family have owned this business for many years and thus he is very versed in every hardware need.

I had an absolutely horrible service encounter at this store. It was several weeks ago but still…read morebaffles and bothers me. Sorry to say this since I have been there on many occasions and it is convenient for me. I went to the paint section for some deck stain and asked the woman at the paint counter if she could mix it to cordovan blend. She asked with great irritation what I was talking about. I said that unless I am mistaken the cans of Cabot deck stain can be mixed for different colors. She walked to the other end of the counter without saying anything and then later said she is busy. So I waited for her to be less busy. While waiting I grabbed a Cabot brochure and opened the page to the color Cordovan. When she came to over I showed her what I was talking about. She did not respond again and a younger man then came over to the counter and said he would take care of me. She then literally and rudely stormed off. I made a comment to the gentleman now waiting on me that I don't know what she is so upset about. He simply put his forefinger to his lips to tell me to be quiet. I said I don't understand that reaction to me and mentioned that as a customer I would think he'd be concerned. He responded, "I don't think I need to 'mansplain' it you" I told him I was was absolutely baffled and that customer service and responsiveness is important to business owners - at least it was in my career. He said if I don't like it there I can always go somewhere else. I again was astounded that he now was suggesting I go elsewhere. In any event, I do now go elsewhere. The convenience of this location is far outweighed by the poor attitudes I encountered.

I read the below review and knew that Skaneateles Town Square Florist was exactly the place I…read moreneeded to call. I am not a big fan of the of 1 800 Flowers arrangements. I just called from Virginia and the person I spoke to was so helpful. I will use them again and again!

I bought 2 of my ferrets here one lived to 5, the other is almost 7 and going strong. The staff…read morehave always been super helpful. Good price on ferret food and treats! My sweet boys were also significantly cheaper than any pet store. I appreciate that the staff takes the time to handle them I truly think that helped mine be so friendly and happy to be held.

Great pet supplies and an awesome dog wash! Always clean and affordable, I take my three large dogs…read morethere regularly.