I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.

We are a painting company and we love Mount Prospect Paint! They are always so helpful and nice to…read morework with. I highly recommend them.

I dropped in here for the first time for some Benjamin Moore paint for a repair project.  It's a…read morenice, clean, airy, and quaint corner storefront location with refreshing good ol' fashioned free street parking right out front on Northwest Highway.  They also have a rear parking lot.  Decent quality paint is expensive, and Bill, the friendly owner/manager was very helpful in explaining to me what I was getting for paint costs that range all the way from $33 to $77/gallon.  I don't need my own paint very often anymore but if and when I do, I won't hesitate to return here.

I've had so many good experiences with this store. Dave and his team are the best. I recently…read moremade a poor color choice and they went out of their way to make it right. And they had nothing to do with my dislike of the color. I highly recommend this store for advice & quality paint.

Very helpful and chatty. Maybe less so when they're really busy but nice all the same…read more Remember you and what you bought before... will tally that up as great customer service... and not creepy. ;-) Prices are really good on some of the items... like spray paint. Got good deals on some to touch up some metal furniture... balcony stuff not 50 Shades type stuff... TYVM. Pints are cheap if you want some Ben Moore sample cans at $6 a pop.

We spent nearly $20,000 with this company in 2022 on window treatments for our new townhome,…read moreincluding motorized Hunter Douglas blinds. One of those blinds failed in the very first summer we owned it. Since then, the company has been out to "repair" the same blind at least ten times. At one point, they shipped it back to Hunter Douglas, leaving us without a window treatment for two of the three months we actually live in the townhome each year. Despite the repeated failures, they have refused to replace the defective blind. Instead, they continue to send technicians out for the same problem, and after year 1 they charge us a service fee every single time. We have pleaded with them to stand behind their product and provide a replacement, but they clearly care more about billing for service calls than actually solving the issue. Their service approach can only be described as "we don't care about our customers." If you are considering using this company, my advice is simple: stay away.

I can't say enough wonderful things about JC Licht! They were amazing to work with on picking out…read morethe right shades for our home. They were helpful and had great options for every room! Installation was easy to schedule, quick and convenient. They removed the old shades and cleaned up afterwards. It's been over a year since the blinds were installed. The motor on one of the shades stopped working. I called and they were able to get a new shade ordered and installed within a few weeks. I will always recommend them and will be a customer for life!

This past October my mom had a life altering fall. I needed to get my parents home ready to sell as…read morequickly as possible so that I could move them close to me in Texas. While trying to manage my moms transition from the hospital to a skilled nursing facility, my own leave of absence from work, and missing my last child's last football game and all the other senior year activities - I was overwhelmed. I also needed to choose the right paint colors to make their home as attractive to buyers as possible, which in the best of situations is challenging, but I was in a serious pinch. Thankfully, God IS good - all the time! I walked in to JC Licht because they were the closest store to my moms SNF that sold BM paint. Ada (not sure about the spelling, sorry Ada!) approached me and I told her the three paint colors I thought I was looking for - but I really had not had time to consider how much natural light or lack there of, or how the colors would look with their hardwoods, or any of the other dozens of things that can make a paint color "all good" or terrible. She listened to every bit of information I could give her, and confidently told me the paint color and trim color I needed. And she was 100% right!!! She also helped me think through all of the other items I would need, helped me choose the right caulk, make sense of what tools I really needed (as well as what I didn't) and set up an account for me. I thought we'd be out by the middle of November, but as October moved into November, moved into December, I realized that she was right again! I needed one, it cost nothing and saved me a bundle! This young woman knows her stuff and she was SO much more than kind in her assistance to me. JC Licht Vernon Hills is fortunate to have such a competent - no skilled - no gifted! sales person working for them! Thank you Ada!!! Their house finally made it onto MLS Dec. 30th and it looks beautiful, thanks to your help! You are a remarkable young woman, and I realize that to you - it may seem like you did an old girl a small service, but I was SO overwhelmed, and you cleared my confusion, saw EXACTLY what was needed and guided me perfectly! If you need help with paint - now you know where to go and WHO to ask for!

All great helpers!! Found my paint color to a match!! Sam is very nice to work with !read more

Useless No one could help us pick out stain…read moreNo books with color families We went elsewhere

Service was sub par. Staff was arrogant and contradictive. I was sold product not prepared…read morecorrectly and not compensated for my very long standing customer loyalty of many years as an account holder. This was just one of many experiences at Sherwin William. I have been in the industrial and residential painting business for over 30 years. I will never be back! Zero Stars is my rating on them. Hello Bear Paint, Lowes, Menards and Ace is actually very good with there paint. I now enjoy a Pro Account at Home Depot and I LOVE IT! I should have come hear years ago. Your only power is your money. If your not serviced, LEAVE! And don't look back.

Blue Jay Paint and Blinds did a wonderful job ensuring the vision we had in our heads translated to…read moreour windows to finish our projects in the living and dining rooms. From guiding us in product color and fabric selection, through ordering and installation, the staff made certain the process went smoothly-even prepping paperwork for a manufacturer rebate for us. Highly recommend Blue Jay Paint and Blind!

I usually get my BM paint at ACE. I was in the area so decided to stop in. I went to grab the can…read moreof paint I needed to get mixed and Ed yelled from behind the counter. "HEY HEY, Wait a minute there. Put that back. I need to get it. I need to avoid dropped cans." Um... What? He proceeded to be rude and condescending and I can only assume because I was a female, he assumed I must be weak and uninformed. I will NEVER go there again. Plus, they were more expensive.

Walking in as rap music is blasting and employees are coloring in Sports Illustrated magazine's at…read morethe same table and time we are using it to pick out 28 gallons of paint is way more Walmart than Benjamin Moore. 1 star for service, not even acknowledgement when we walked in. Will pick a different BM store moving forward

In regards to previous reviewer with concealed carry objections, I feel safer and prefer to use a…read morestore with this policy. Good for JC Licht. Please continue to uphold and enforce this policy. They have great product Benjamin Moore. Great selection. Definately worth searching this out!

Poor stock levels on wood finishes. Some less than helpful employees…read more Came into an empty store with two employees visible. No greeting, no offer to help after being there for many minutes. Witnessed a customer after me being given very poor advice on what product to use. Sad, but common these days. Both aspects are common for JC Licht stores in my experience over the decades. Were they not the only brick and mortar source for the product I wanted, or if I needed advice, I would avoid them.

I've always found the people in this store very helpful and willing to give good advice even if I…read moredon't buy anything. However, I recently used their color consultation service where someone comes to your house. It was SO helpful!! She (Julie) helped me pick the perfect neutral that I'd been struggling with and had ideas for my sunroom, kitchen, etc. She was excellent! Her advice was great and she wasn't pushy. So worth it.

I look forward to my spring visit each year. The most beautiful baskets for my front and back yard.read more

Great selection of plants solo and in pots. The prices are great! I'm so happy with all the pots I…read morepurchased. I'm going back for more. My pansies that I planted from Leider are healthy and glowing! WOW!