I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.

Worst costumer service of all Sherwin Williams stores I have ever been to. I gave my phone number…read moreto buy again the last 3 paints in account. The woman wrote things on the paper to then enter them on the computer, including the phone number. There is only one account, and she took 30 minutes to " find" the paints I needed, as I stood there watching 2 other costumes with the same request getting in and being checked out by the other associate. She finally finds the paint, mixes the color, and gives it to me, $242. Getting home, I notice that she mixed the color on the ceiling paint, and the premium wall paint was white. The opposite of what she needed to do. We call the manager and before accepting us to return and get the right one, he mentions they don't accept color back, like it's out fault his employee doesn't know what's she is doing. We are the ones paying a premium for paint and wasting one hour of hour time for it, he should at least have apologized and made sure to correct their mistake without giving us attitude. I'll make sure never to go to this store again.

THE best paint store--used to go to another location but these guys are the most professional and…read moreincredibly customer service focused. They are always super helpful--Catherine, Brady and Diego are a great team!

These guys are always super helpful and friendly. The store is bright and clean. They have all the…read morepainting supplies one could possibly need. A much higher quality pain than at, say, your local hardware store.

SHOP SOMEWHERE ELSE !! Last month I called because I had a 30 percent off coupon. Jesus said…read moreeverything is on sale. I went in to I buy primer and learned that wasn't included. I went in the next month with a different coupon and they said what I asked for isn't included because its their lowest grade paint. They never show you how much their paint is on the floor so you can't compare prices. I'm going to ACE or Home Depot now.

I had a disappointing experience with Stephanie. She was very direct and seemed impatient from the…read moremoment she answered my call. Instead of helping me choose the right paint or offering guidance, she clicked on me didn't take the time to explain my options or answer questions. I left feeling rushed and not helped at all. I value good customer service, and unfortunately, this interaction didn't reflect that. Also, I visited multiple different Sherwin-Williams and this is the worst customer service I ever got

Best customer service ever! One of the top three stores in the DFW area for volume which says…read moresomething for their business. With the amount of home renovation going on in the Flower Mound area this store can get crowded at times but they seem to really try to help everyone as quickly as they can. I've seen some rude and "entitled" customers in the store on occasion but generally everyone seems to get fair treatment. The employees here definitely all seem to really care about your project and they give much better painting guidance than you get at the big box home improvement stores. Great store, great employees... just don't be in a hurry when you go in

walked in today for look at more white colors for my repainting project. A very nice, helpful, and…read moresweet lady assisted me in picking out 3 colors based on my what I was looking for. There was a gentleman there too, very welcoming. Big shoutout to the great customer service received.

Went today to get stain for my deck and it was an outstanding experience. They carry products the…read morebig box stores don't carry. The staff including the manager are great. It reminds we when use to go to roselle lumber company and got to talk to people that knew what they were talking to . They gave me advice and tips on taping rails etc. overall great store and service. Also great paint !

Admittedly I haven't been to a Menard's in years. It looks like the setup has really changed so…read moreit is more similar to a Walmart/ superstore feel rather than just a store for tools and home supplies. Went in for some paint and the rep quickly helped us out and provided guidance. We even ended up buying some pet items, might as well since it was convenient. So was happy overall with the paint service and checkout.

This Menards is relatively close to me and it's handy.  However I don't really come here very often…read moreand it seems it's mainly when I need light bulbs or furnace air filters and such.  It's a large, bright, and clean location, and is seldom crowded as I almost never come on the weekends.  The interior was renovated maybe 5 years ago and it is bright and attractive throughout.  Their prices are competitive for most hardware and utility items.  They also have a packaged goods grocery section, and one item I have found that is a great value here is coffee filters, and they are much cheaper here than anywhere else for whatever reason.  Some other items I used to buy here regularly years ago were bird feed and garden flowers, but we have since gone to other suppliers for such. I once also got a quote from them for a big kitchen cabinet replacement project.  The staffer was helpful, but in the end, they weren't competitive with just going directly to a cabinet supplier for any particular cabinet quality.  Their approach was one of being a middleman, and they had no real control of the project timing as it was up to the cabinet supplier anyway.  But Menards was helpful for the project research anyway, and they could possibly be right for you depending on your project execution style. Menards also has frequent 11% off promos.  Sometimes it involves whatever you can fill in a paper shopping bag, but more often it is in the form of an old-fashioned mail-in rebate which is annoying and antiquated these days.  Overall though, it's a big plus to have this Menards around us.

Walking in as rap music is blasting and employees are coloring in Sports Illustrated magazine's at…read morethe same table and time we are using it to pick out 28 gallons of paint is way more Walmart than Benjamin Moore. 1 star for service, not even acknowledgement when we walked in. Will pick a different BM store moving forward

In regards to previous reviewer with concealed carry objections, I feel safer and prefer to use a…read morestore with this policy. Good for JC Licht. Please continue to uphold and enforce this policy. They have great product Benjamin Moore. Great selection. Definately worth searching this out!

Useless No one could help us pick out stain…read moreNo books with color families We went elsewhere

Service was sub par. Staff was arrogant and contradictive. I was sold product not prepared…read morecorrectly and not compensated for my very long standing customer loyalty of many years as an account holder. This was just one of many experiences at Sherwin William. I have been in the industrial and residential painting business for over 30 years. I will never be back! Zero Stars is my rating on them. Hello Bear Paint, Lowes, Menards and Ace is actually very good with there paint. I now enjoy a Pro Account at Home Depot and I LOVE IT! I should have come hear years ago. Your only power is your money. If your not serviced, LEAVE! And don't look back.