When this had different owners, one of the assistants sold me a very expensive paint meant for…read moremetal for shelves, it didn't work, and they wouldn't trade it for a paint meant for wood! They just said to buy their other std paint. Then we bought exterior paint, and while the paint was great (highly recommended by our painter), I found 2 employees to be extremely nice and helpful and one to be rude and a snob (former owner I believe and I've heard this from others, although I do think she's knowledgeable). There are other options for paint stores in our area, so please just keep this in mind and be helpful and nice!

Whether you're an old pro, or a beginner, the sales people here know their stuff. They…read morerecommended a Benjamin Moore brand paint I tried out that looked better, applied easier, and cleaned up better than any paint I've bought in 20 years. My paint job was complimented as being absolutely professional with little effort on my part. Thank you Spectrum.

The very first time I visited this store was when I needed to make copies of some keys. I remember…read morehow well I was treated. Since it was my very first time shopping there I was invited to become a member, downloaded their app, and did so and the keys ended costing me almost nothing for using a coupon one of their helpful employee gave me. But what I remember the most is how well I was treated. Since then I enjoy visiting their stores for most of my hardware needs. After being awarded the NC Triad Yelp Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And this ACE Hardware Store on 2303 Williamson Rd NE, in Roanoke, Virginia, is a perfect example. ACE ultimate goal is "to be the most helpful hardware store for customers, offering quality products and convenient shopping experiences with expert advice." Through personal experience I have found out that their employees go the extra mile for its customers. And they have such a variety of products, that throughout the Seasons I like visiting the store because you never know what you'll find there. Anything from pumpkins to local honey during this time of the year. As a matter of fact, the other day I had to make a gift of local honey, and here is precisely where I found it. As soon as I walked in a friendly young lady greeted me, welcomed me to their store, and made herself available to help me find anything I needed or was looking for. I could see why their slogan "ACE is the place with the helpful hardware folks," was very true indeed. As I walked through the store I was amazed at all the different products they had in such a limited amount of space compared to places like Home Depot and Lowe's. And their prices if you add the excellent service you get are not bad at all. The service they provide is extraordinary. I read in one of their ads that if you purchase one of their large barbeque grills they will go out to your house and put it together. I invite you to view my photographs accompanying this review to get a better sense of the place and give them a visit. It is by supporting local stores like these that we can show our appreciation for their service and the great contribution they make to our community.

The best service and selection. The only issue is there are two parts to the store and half is…read moreupstairs. Rough for a disabled person. Go to the back for that entrance and not the front worn the iron pan out front. They are super friendly and can explain anything to anyone. Fair prices and personalized service. These people know what they're talking about and not just bodies in a store.

They always have what I need. I do a lot of touch up paint jobs (automotive) and they mix rattle…read morecans so it makes my life so much easier! And everyone here is so nice and helpful every time. I love coming here

They are great! Refreshingly helpful and professional. Good selection, patient design and sales…read morepeople, and fast follow-through. I really appreciated their design sense. Not cheap, but quality!

These guys are unsurpassed at matching paints. They're always friendly and full of great info on…read moretheir products. Best in the NRV by far.

From the owner: Your local Sherwin-Williams Paint Store in Christiansburg, VA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

They have no value for customers…read more Bought 30 gallons of propane. Got home and found they did not close the bleed valve completely and lose 50% of my fuel. Called them and the head manager said "well we don't know that you didn't do it" terrible customer service. I try and avoid doing any business with them.

I have been doing business with Brambleton/Northwest for over 30 years as a home owner and…read morecontractor. Not anymore. I am very disappointed in the pricing and service. I waited 2 days for the only person that has the ability to re-key a dead bolt lock to show up at the store. After calling, confirming and driving to the store I was told that he has no idea if and when he can get to it. No apology or anything. Went to Home Depot and found the item at half the price and people happy to help. Aside from being convenient Brambleton Northwest Hardware is a rip off. Save money go to Home Depot.