I had a bathroom remodel back in 2021 - 2022. I removed a shower and jacuzzi tub and replaced with…read morea larger shower with tile/grout as well as new flooring. The job was scheduled to done in one but ended up being four months. Below are major and minor shortcomings I experienced during the project: - One of the tile guys (contractors hired by Mountaineer) over hungover and admitted to my wife he had partied the night before. - The tile guys did not finish the tiling, (did not do side and back of a knee-wall) which forced a Mountaineer employee to come out. He did the best he could, but he is not a tile expert. - A wall outlet was installed upside down and not flush with the wall, which is a no-brainer. - Initially the shower arm was not straight and visibly angled to the right, which I had to point out to the workers to fix - another no-brainer. - The stain in ceiling that I reported from the toilet removal took over three weeks before someone came out to look at. - A Mountaineer employee who initially came out to repair the ceiling stain and adjust the crooked shower faucet handle did a horrible job as he initially set the faucet handle so it looked straight, but it was so loose it would have fallen off after the first use. When I pointed that out to him, he was not happy and said it could not be adjusted better. However, later that day, a second Mountaineer employee out who was able to satisfactory do the work that first employee could not do. - The height of the glass was discussed when the glass people (came out to measure. I specifically said I wanted the taller glass option to match the higher tile that was installed. When the glass guys (contractors hired by Mountaineer) came out to install, one of them admitted to me that the glass size written on the work order was originally 76 inches but was cross out and 72 inches written in its place (someone at Mountaineer made that change without my knowledge. - When my wife and I initially came out to Mountaineer to get the project started, we were told all glass used by your company was 3/8 inch thick all around. However, the glass that originally was delivered was only 1/4 inch thick (glass wall) on top of it being shorter than promised and had to be reordered. - The glass guys were scheduled and rescheduled to come out a total of five time before the work was actually completed. Various issues included glass parts not being ordered, glass not ordered to size promised, weather/schedule conflicts. - Last but not least, when the old jacuzzi tub was being taken out of the house, it got dropped on the bare hardwood floor leaving a deep gouge. Now, the reason I am doing a Yelp review nearly four years later is because a few months ago back spots started to appear in the grout on the floor. These black spots could not be scrubbed out. They appeared to be under the grout. The grout also appeared to be thinning out. I decided it might be best to have the shower re-grouted. I hired a knowledgeable contractor. When he dug out the old grout on the shower floor, he discovered there were a lot of "soft" areas. The shower floor was never sealed properly and allowed water to seep in. Additionally, as he was digging out some of the grout on the walls, he discovered grout was evenly filled in. Some areas of grout were only 1/16 of an inch thick with a large empty space behind. Lastly, when the shower was installed, we were told the grout never needed resealing as the sealant in the high-quality grout I was promised was used (Spectralock), was already mixed into the grout. The contractor I hired to fix Mountaineer's shoddy job said that was untrue. He recommended applying sealant every 3 - 5 years. In hindsight, I don't believe a high-quality grout was ever used. I would not recommend Mountaineer for any remodeling job.

We had both of our bathrooms renovated by this company and had a fantastic experience! Ben DeOms…read morekept in constant touch with us regarding timelines, expectations, scheduling, etc. The work crews were polite and efficient, and cleaned up after themselves every day in such a way that we barely knew they had been there. The finished products are spectacular! I recommend this company to EVERYONE!

Updated: Yes! I do think next time we will consider checking out our next appliance at Orsini. I…read moreguess the appearance from the front as someone drives by isn't quite the same as those Big Box stores. I do understand the need to take care of one's customers. They were great fixing appliances but then we were told that they will only fix appliances that you buy from them. 5 stars for servicing/Great ! 4 stars for limiting of servicing. Bummer.

Under no circumstances buy anything here. I spent over 38k with them items arrived destroyed in…read moreshipment they will not do anything to help. I hope you he lawyer I have hired is better than these thieves

WORST! ONLINE CUSTOMER SUPPORT!!! Bed Bath & Beyond, aka, Overstock.com, aka, Beyond - Very, very…read moreantiquated, call wait times vary from 45 minutes to 1.5 hours if you're lucky. They partner with UPS for delivery so, there's 100% odds that your items will arrive damaged to boot. I wouldn't recommend this company to anyone.

How to Delete a Bed Bath and Beyond Account…read more This is an actual account of the steps it took me to delete my BBB account: 1. Login to your account and goto https://www.bedbathandbeyond.com/privacyrequest 2. Click on "Please submit this form" 3. Click on "Start Deletion Request" 4. Fill in your first and last name, and email address. Skip the optional comment field. 5. Click on "Review Request" 6. Check the box that says you are a human 7. Click on "Submit Request" 8. Your request has been submitted. Wait for an email with a link in it to verify your email address. Click on the link. 9. This takes you to a web page where you can "Finalize Your request". On this page you will be asked to receive a text or call at the phone # they have on file for you. Select the appropriate method, and click on "Send". 10. Wait to receive their "privacy request verification code", and enter it into the appropriate field 11. Click "Verify" 12. The expected response is "Success!". Now choose one of two questions "What is the subtotal of your recent order?" OR "What is the order date of your most recent order?" You might have to dig a bit to find either answer. You can find this from their website under "https://www.bedbathandbeyond.com/myaccount/orders", although as in my case, you might wonder if you can count a cancelled order as the last one? I guessed yes. 13. Fill in the correct answer. 14. Check the box saying that you aren't lying to them. 15. Click on "Submit" 16. The next page says that "Your personal data access request has been submitted successfully. You should hear back within 45 days." I'm still waiting for their response. The effort to delete an account should be the same as to create one.

The installers were very professional and did a great job…read more Omar was very nice to deal with and answered all our questions I would highly recommend this company. I love my new countertops. Linda S

From the owner: Transform your kitchen with confidence - we offer a complimentary in-home measurement and detailed…read morequote. Our master fabricators have over 20 years of experience working with premium brands like Caesarstone and Silestone. Get Your Special Quote Now!

I can't say enough about this business!! The men were a pleasure to work with after we had water…read moredamage on all 3 floors. They had to put new walls up,paint fix flooring,lay a whole new floor in the family room! I could go on and on ,so what I am saying I would recommend this business to everyone that needs any kind of work done!! Made our experience a whole lot easier to deal with!!

From the owner: Serving Berkeley County, Jefferson County, and surrounding areas for 32 years we specialize in Home…read moreImprovements! Other services include roofing, storm damage repair, general contracting, kitchen remodeling, bathroom remodeling, and more. Call for an estimate.

Very unprofessional refused to return calls about replaced fixtures not working properly.read more

I called for a estimate, I had a rep come by 2 days later. The price was lower then five other…read morecompanies that came to my home. The work was quality, and it only took two days. And after the work was completed the owner contacted me to find out how satisfied I was. I would recommend Dupaul for any small or large project. R Burton

Hobday Custom Homes. Poor supervision over the sub contractors. A front concrete porch which…read moreisn't square. Posts are crooked and they are unaligned. Plumbing was abysmal. Main water lines not supported in basement. Water leak within first month of occupancy. Ruined a large section of hardwood flooring. Floor was repaired By the builder but It makes noise now when you walk on it. Failed to install bathroom fixtures that were paid for and delivered to the worksite. Metal roof blown off during a storm. Hobday would not warranty the failure. Roofer blamed the builder. Roofer did not use screws to affix the sheet metal. Repairs estimated at $7,000. Bathroom vent left unhooked in attic. Vented air did not go outside the house. Large gobs of caulk left on window sashes. Sad! Exterior lights affixed with one screw. Some windows left uncaulked. Poor workmanship because of poor builder supervision.

From the owner: Juan Juárez is a custom building contractor with over 20 years in the business. He has worked with…read moreHobday Custom Homes LLC for 15 years and has the experience you can only get with a professional. We offer complete remodels, repairs, and additions. Have a dream of remodeling your home but can only afford to do 1 room at a time, we can work with you. We can also help you show off a few new additions, general home maintenance, and seasonal weatherproofing.We understand that problems usually happen outside of business hours. Have an emergency? Give us a call, let us help you!