Very professional, knowledgeable, and easy to work with... I had no heat in the middle of winter…read moreand they were able to send someone to look at my HVAC within a day. They quickly diagnosed the problem and figured out how to get the emergency heat running until the problem could be fixed. They installed a new system and worked with my travel schedule to get it done before the holidays. I highly recommend Dodson!

They have never failed us. When your heat or air goes out it's always an emergency. Always…read morecheerful. Decent pricing

Hottest holiday weekend ever and our A/C compressor stopped working. We were not previous…read morecustomers. Called at 7 AM and had 2 technicians arrive within 3 hours. The issue was fixed and now I am enjoying my comfortable home. The gentlemen were super courteous...they actually introduced themselves! They walked me through the issues and explained how it was resolved. They even took the time to check additional components and added coolant to make sure we did not have issues in the near future. Excellent customer service. When it comes time to replace our unit, they have our business!

I called this business at the recommendation of my son, who lives in Stephens City, VA. I live in…read moreBerkeley Springs, WV. The business is in Winchester. He recommended them for their knowledge, performance, and professionalism, without reservation. I called for them, among other HVAC businesses, to visit and send me an bid to install a new air-conditioning system for my home. After viewing my home and their set-up requirements the sent me their bid and installation date. Their price was the most favorable by $XXX so because of son's recommendation and their price, I selected them instead of my long time HVAC contractors. I was not disappointed!!! They were on time, efficient, quiet, clean cut, knowledgeable and worked briskly. They developed on the job work-arounds and never skipped a beat. The office staff, estimator and installation team were so darned nice and polite that they were all a joy to work with. I learned they also do plumbing and I will remember them when/if I have a plumbing issue. I highly recommend them!!

Bonnie and Allen,…read more THANK YOU. you helped out my brother-in-law who lives in Winchester, when he needed it. You were responsive, thorough, and kind. And pricing was VERY reasonable. Thanks, You guys are the best!

Very responsive. Work was done well at a reasonable price. I will use them again to inspect and…read moremaintain my HVAC systems.

Great job installing a WATER SOFTENER on a well with iron. Prompt reply, excellent communications,…read moreprofessional workmanship. Phil has extensive experience with water softeners. He offered a clear explanation of what was needed to handle the iron. He explained how to size the system for maximum softening while accommodating the available pressure from my well, required for backwash recycling of the softener and iron filter. He was very straightforward about the potential problems managing iron. The iron itself tends to foul valves. He explained how to monitor and avoid this. I have had previous water softener services that tended to over promise and minimize any future issues. This left me disappointed when the equipment had trouble. Phil took the extra step of clearing some of my faucets that had restricted flow because of iron buildup. Fantastic silky water this morning.

Love them. They have done a lot of work for me. Always professional and nice to have around.read more

I cannot say how much I appreciate Tony! He has been there for me in emergency situations at a…read morehouse that I do not live close to. His depth of knowledge and customer service is unmatched. Thank you again.

These guys are great. They installed a sub panel in our basement. The entire process from quote to…read morefinish was perfect. They were happy to be there, knew their trade, did great work, cleaned up after, and were just good people. The thing that really set this crew apart from the rest was when, two years later, I needed some advice on doing some diy projects. I got the bright idea to text Tony for help figuring out some wiring. I didn't expect him to respond, because why would he? I'm some random customer from two years ago who was trying to play electrician. Tony not only responded, but called to give a detailed walkthrough. Then when I tried to offer to pay him for his time; he said , "no". More companies need to be like this.

Ok , a plumbing problem arises - who do you call? These guys ! They are a local company and can…read moremeet all your plumbing needs. I have used them before and tried others - they are clearly the best in my opinion - quality work, great prices and friendly staff. That's why they are my first choice when I need help to fix something that requires a professional. I like to try the simple things myself being a big DIY person but sometimes it's better to call a professional. I had a broken shower cartridge- they can be a bear to replace if they fail and they are not broken. The tech arrived on time and with much effort had me repaired in no time. Their fees are responsible and very competitive most times even better than the competition. I had them fix the shower and a shit off valve - the tech was friendly and helpful explaining what had to be done. If you need plumber - small jobs or large like water heaters - check these guys out - you will be glad you did. Highly recommended

Took five days to get an appointment. Best they could do was 7:30-8:30AM. At 8:20AM they called and…read moresaid they had to reschedule. Not happy with that, I said, "Maybe I need to call another plumber." Without hesitation, I was told, "That's OK, have a nice day." Really? You're taking a chance!

Professional, thorough, trustworthy. The technicians did an excellent job of cleaning the house air…read moreand dryer vents. They cleaned up after themselves and left the areas spotless and the vents clean. Highly recommend!

Excellent job with dryer vent cleaning. Easy to schedule an appointment via email. They arrived…read morewhen scheduled and quickly got the job done. They were polite, professional, and cleaned up after themselves. I have not used them for other services but will certainly add them to the list!

I cannot recommend Gill's Heating & Air Conditioning enough! After another company (ARS Rescue…read moreRooter) told us we needed an entirely new outdoor system for $8,000--plus hinted at a large additional cost for the indoor unit--we called Gill's for a second opinion. ​It was the best decision we could have made. They were able to actually diagnose and solve the issue without forcing us into a massive, unnecessary replacement. Their knowledgeable expertise and execution were top-notch. It's rare to find a company these days that values integrity and fair service over a quick payday. ​Gill's is officially on my speed dial for any future HVAC needs. If you want the job done right without the price gouging, call them first!

They are good people to deal with. Their prices are comparable with the area and is guaranteed.read more