After a rocky start I felt compelled to update my initial review. David and his staff did an…read moreoutstanding job ensuring that my satisfaction was met. Customer service and satisfaction is definitely a priority at Georgia Spa. I would highly recommend them if you're looking for a spa.

So happy with Georgia Spa Company service. Needed service on my 2000 jetsetter. Luckily it was…read morestill under warranty. The Service tech Ken was wonderful. I had called about my salt system, I couldn't get into it. He found a light had broke and it was causing other problems also. He replaced both light harnesses behind the pillow. i was waiting on a new salt filter, system said I needed one. They expedited the shipment and got it the next day. When i installed it, it still was not letting me in the system. I called them back and they immediately ordered the part needed, they came out as soon as they got it and installed the new part. My system is up and running perfectly! I LOVE Georgia Spa! I love my spa!

do not use this company unless you want to get scammed.. the work is awful. not complete.. the…read more"project manager jared is well on his way to the same place mark tugman been ... pure bait and switch tactics.. after mark visited the site, he tried to charge me an additional 6000 for the crane needed to do job safely and correctly.. waited many months past the date because they didnt order the right tile.. then ordered the wrong size again.. the diving board was warped and i had to argue just to get a new one.. furthermore once i looked at the website for the cover that i got (25k.btw)i saw a prefab cover that should go with it. it actually fits the opening. there is also a light for the bubbler that is attached to a live wire just floating in the pool where they tried to jerry rig it in.. when i asked jared to fix it he said "dont worty its low voltage." my daughter swims in there for. crying out loud .. there are other lights that dont work as well. then i get a demand for final payment .. i tell mark that its not complete and he says no warranty work will be done until paid.. ladt time i checked you have to finish a job to get paid.. then i get a court notice for a lien.. well he met the right one.. we will see you then buddy boy.. the great thing is .. we have recordings and video, text messages etc.. prime example of your stereotypical scamming pool compa

Do NOT use this company. They are incredibly unprofessional and will not apologize for what…read morehappened... They owner's husband Mark Tugman showed up at my house hours before our appointment was to take place (so I wasn't home), proceeded to roam all over my property without permission, scared my children to death as they thought he was a prowler or burglar, and then he URINATED right next to my back door! I caught it all on camera. When I got home and figured out who it was that had been there, I called the business and they would not give me the owner's contact info, nor did I receive a call from anyone apologizing or explaining the situation--nothing. I finally received a call a week later from Mr. Tugman wanting to know why I had left a message to have the owner call me (he still wouldn't put me in contact with her), and he STILL wouldn't apologize and just made excuses! So unprofessional and very creepy guy. I would not feel safe with him on my property ever. I filed a police report.

Nice pool with a diving board! Kids love it. Never too crowded. Nice chairs and tables. Could use a…read morebit of a polish, but the pool is warm and we always enjoy our time here.

If I could give 0 stars I would. John Barrow (Owner of Precision Pools and Spa) has single…read morehandedly created the most unpleasant, stressful, and chaotic business transaction I've ever experienced. Here's why: 1) 5 months late on pool (after $14,000 deposit). 2) Delivered different pool than originally ordered. 3) installed pool outside agreed coordinates of the yard. 4) Promised discounts for unbelievably flawed business practices that turned into price increases as the project progressed. 5) Failed to pay the tree company for their services resulting in a lien on our house. 6) Failed to pay electrician which resulted in another lien on our house. 7) Failed to pay electrical permit which resulted in a stop work order from the city. 8) Technologically incapable of accepting credit / debit card payments. 9) 2 major pool manufacturers (Barrier Reef and Viking) eliminated all business transactions with John because of his shoddy and unethical work. I have a feeling Leisure Pools) will follow suit. 10) Attempted to coerce us into "helping" him conjure up "evidence" on a prior lawsuit against him with even more discounts. This guy, John Barrow, and his business (Precision Pools and Spa) are pathetic, and that's putting it mildly. Almost forgot, he knocked over neighbor's mailbox and our neighborhood library (book swap stand) and never replanted.

Do not recommend Precision Pools and Spa!! They installed our pool but left us with a mess. The…read moreconcrete form broke and about 5 gallons of concrete went in the pool. The owner John, abandoned our job. We were left to clean up the pool and had to hire someone else to do the electrical and plumbing work. We also paid for a spa and concrete coating which we have not gotten and can not get John to call us back. He owes us $9,000.00. Do not recommend them!!

Completely out of water here & these jack rabbits keep transferring us & ignoring us. Our water has…read morenever been safe to drink & they have neglected repairing the wells. Now that the tornado has come through they won't even respond. Currently getting water out of our neighbors pool for sanitation.

I absolutely love my pool! Very professional and knowledgeable. I recommend them all day, every…read moreday. GREAT WORK!!!!!!

Stay Away from Passion Pools - A Costly Nightmare…read more I contracted Melvin from Passion Pools in April 2024 to build an in-ground swimming pool for $71,000. I was supposed to have a completed pool with only a $5,000 final payment remaining -- but here I am, over a year later, out $89,000 with an unfinished project and still unable to swim. Throughout the build, Melvin repeatedly asked for more money for materials and work that were clearly included in our contract. Why was I still buying materials at the end of the job? He constantly made excuses, even telling me he had to "take money from other jobs" to finish mine. That is not my responsibility -- it's completely unprofessional. He asked for advances to go to a funeral in Tennessee. Despite being fully paid for several aspects of the project, including an $8,000 retaining wall, the wall remains incomplete and is missing caps. This wall has set for 3 month unfinished and unpainted. The decking around the pool is unfinished. My pool lights do not work properly. The heat pump I was given is a used, low-BTU aftermarket unit that trips regularly. I was never told what chemicals to use or given any guidance on maintenance. The front and back yard were dug up and never restored -- I now have large areas of exposed soil that will likely cost me an additional $20-$30K to fix. Melvin worked at a painfully slow pace -- showing up only once a week for a few hours -- and frequently asked for advance payments, including once for a funeral. Meanwhile, I've paid $89,000, and my pool is still not finished. Passion Pools breached the contract by failing to deliver what was agreed upon. Very unprofessional, yelling and curing his workers out that my neighbors heard it. He even promised my neighbor he'd repair their grass, which is still a muddy mess. Unsurprisingly, he's now disappeared and moved on to the next victim. I feel as if I have been robbed. His excuse for previous bad reviews, which you can see on Yelp and other review sites, is that people want to bring a black man down. I am black and this is just business. He robbed me for his own gain. He never had intentions to finish this pool. To make matters worse, he appears to have scrubbed all prior negative Google reviews. He will likely respond to this claiming I didn't pay him or didn't pay on time -- I have all the receipts and text messages. His receipts were handwritten on black paper with no accounting system -- completely unprofessional and shady. With the pool and retaining wall unfinished, I am unburying myself out of a $100,00 nightmare. Thank you for ruining my whole experience. This was my first experience building a pool, and it's been a nightmare I wouldn't wish on anyone. Do not trust Passion Pools. I'll see him in court.

Avoid at all costs! We actually had our community pool shut down this year because of their…read moreincompetence. I had more stress dealing with GA Pool Pros this year than the previous year when we handled everything ourselves. Nick Promises the world but absolutely does not deliver.

Horrible!!! No response! Communication and follow…read morethrough is AWFUL! Nick Setchel owner made promises but no delivery!!!!