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    Shimala Group - Reserve 76 Realty

    5.0 (2 reviews)
    Open • 9:00 am - 6:00 pm
    Updated a few days ago

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    6 years ago

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    Heather S.

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    7 years ago

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    Heather S.

    Thanks so much for the review, we greatly appreciate it!

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    3G Properties Group

    3G Properties Group

    (10 reviews)

    DO NOT USE 3G FOR PROPERTY MANAGEMENT!!…read more Throughout the time that I used this company for property management they were happy to take my money but did NOTHING to monitor the property or care for it. I received calls from neighbors about the yard multiple times, and was once notified by the city regarding the yard. HOWEVER, the crowning jewel of my experience is that the tenant basically moved out but left multiple dogs locked in the house for 2 - 3 months, and they urinated and defecated throughout the house, rendering it a hazmat site. The repairs cost $25k, and 3G didn't offer a penny towards the repairs despite admitting it was the worst thing they'd ever seen. Please see the photos below and judge for yourself how they "manage" a property. Most landlord insurance policies won't cover pet damage -- mine doesn't -- so I am stuck with the entire bill. DO NOT, UNDER ANY CIRCUMSTANCES, USE THIS COMPANY FOR PROPERTY MANAGMENT!

    They are not able to manage a property and they are not worth what they charge to you. Here are…read moresome examples of things they did while managing our property: 1. We had a piece of tape blocking the switch for the dish washer. We explained this to them when they inquired about the tape. A few months later we got charged for an electricial to fix the dish washer power because the dish washer was not working. They basically forgot that the switch for the dish washer existed and it ended costing us 300 USD. 2. There was an issue with the sewer line. They sent a company to inspect it and they said we needed to replace the sewer line. We we inquired about the issue and requested pictures we received pictures of pipes laying on the groud not a video of the inside of the pipes explaining why the sewer line needed to be replaced. We we told them that the pictures they sent did not make any sense we got no response from them. 3G never looked at the pictures sent by the plumbing company or if they did, they do not have the least amount of common sense. 3. The attic access door was inperfect condition but the wood was broken in two places, nothing major. First they told us that it needed to be fixed as it was normal wear and tear. We did not accept it to benormal wear and tear. Then they said it was broken from the beginning but it was never reported and the attic access door was not showing in the pictures we had. 4. Based on the agreement with 3G Properties we advised them 30 days before the end of the lease we had that we were not going to continue renting the property or at least not with them. This was advised in March 2024. When we got the final statement in May 2024, we had been charged some what 400+ USD under the argument that they had scheduled the fixes before they new that the house was going to be sold. 5. The list goes on and on... If you make "mistakes" worth 300+ USD on a regular basis you end up having a significant amount of money at no cost. They are either a bunch of crooks or just plain dumb. They do not take any responsibility for their mistakes which end up costing you. I DO NOT recommend them.

    Todd Luong - RE/MAX DFW Associates

    Todd Luong - RE/MAX DFW Associates

    (28 reviews)

    Todd was extremely helpful in the home buying process for my wife and I. As first time home buyers…read morewe very much appreciated Todd explaining every option and every step in buying our home. If you are lucky enough to work with him in the future know that you are in great hands and he is someone you will want to work with anytime you need an agent.

    Todd is an exceptional agent…read more I've lived in several major metropolitan areas in the U.S. throughout my life, and service in Dallas has been more hit and miss than in any other major city I've ever lived in. Why? I'm not sure. Maybe it's just super hot in Dallas and people just can't be bothered to work all that hard. Maybe it's because people here just earn less on average and so they don't have the financial incentive to put in as much work. Whatever the reason is, I've honestly found it quite difficult to find high-quality professionals here who take pride in their work. Todd is one of the few I've worked with in my 5+ years of living in this city who really stand out. He's just an all-around consummate professional. Todd has an incredible depth of industry knowledge and general housing experience that he draws from that he used to guide my wife and I throughout our first home purchase at the beginning of September. And in the rare instance that he didn't know something, he always took the time to research it and follow-up as soon as he could. But even more important for me was Todd's humility and integrity. While real-estate agents are often seen as simple salespeople, Todd never came a cross as salesy whatsoever. He would always try to remain impartial, objective, and honest, even if that meant compromising his own bottom line. I could see Todd's integrity a mile away, which is why I felt comfortable trusting him with a transaction of this size. While I don't know for certain, I think I'm pretty safe in guessing that Todd is quite well off. He's not desperate for business and he does a significant volume of large transactions annually. This is extremely important when considering a real estate agent because the more desperate they are, the more likely they'll do whatever it takes to close a deal, even at your expense. At the same time, you don't want to work with an agent who is too absorbed in their own success that they can't bother to spend any time with you. Todd is truly that rare mix of humility, integrity, experience, and detail orientation that makes for the perfect real estate agent. I started this homebuying process thinking real-estate agents are just people who pick up the phone, talk a bunch of nonsense, and collect a handsome check after doing effectively nothing, and left on closing day absolutely certain that I would not have been able to do this without Todd. I highly recommend him and am happy to share more details about my experience if you want to reach out.

    Shimala Group - Reserve 76 Realty - realestatesvcs - Updated September 2026

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