Had such a great experience the first time so we used Custom Closet Systems again. Esmeralda helped…read moreus with the measurements and designs and sent us 3D imaging with pricing within a couple days. Booked asap and they were able to come sooner than expected. Jason showed up on time and did a great job putting it together for us. Highly recommend!

We had a wonderful experience with Custom Closets from beginning to end and highly recommend them…read moreto anyone looking for a custom design project with fair, competitive pricing paired with exceptional customer service and communication. Our first major interaction was with Kyle when we visited the showroom to design our dream pantry. The showroom itself is beautiful and filled with inspiring examples that really help you visualize the possibilities for your own space. Kyle used an impressive design program to create a 3D rendering based on our ideas, and it turned out exactly how I had imagined. He was incredibly patient as I asked for several tweaks to the initial mockup until everything felt perfect. My husband and mother were with me, and Kyle made sure to include them throughout the entire process. Kyle is not only highly charismatic, but he truly exemplifies exceptional customer service--something that feels increasingly rare these days. He is kind, patient, personable, and has excellent sales skills without EVER feeling pushy. All of this made it easy to move forward with confidence, knowing we were in great hands. Their stellar reviews already spoke for themselves, and the design experience was truly the cherry on top. On installation day, Ronnie took great care to cover our floors and keep our home as clean and organized as possible throughout the install. He was incredibly kind, communicative, and highly professional. I always make a point to mention in my reviews whether I felt safe with workers in my home, and I felt completely safe with Ronnie. That is incredibly important to me--working with a business where women can feel comfortable and secure having workers in their home. He completed everything in just two days, and as an added bonus, he noticed a leak coming from one of our washer hoses when he pulled it out from the wall. The hose was rusted and corroded, and we had no idea there was an issue. Because he took the time to point it out, we were able to replace it before it became a much bigger problem. We truly appreciated that extra level of care, especially since he didn't have to mention it at all. We could not be any happier with our pantry/laundry room!!! If only I had taken some "before" photos of our tragic former pantry, so that I could show what a true, magical glow-up transformation that this remodel has been! THANK YOU so much, Kyle and Ronnie for being fantastic and making our dream pantry come to life!!! We have future projects we want to do down the road and we will 100% be using Custom Closets again!!!

Overdue review for our outstanding experience with our garage epoxy & backyard concrete (epoxy)…read morework. We were looking for a reliable company to coat our garage flooring, as well as covered patio in our backyard. My husband and me were elated to have discovered Rax! The company was EFFICIENT & responsive with complimentary consultation. One of the male staffs came out to our house for a quote. We were flabbergasted when we received the quote , which was beyond reasonable!! Needless to say, we hired the company immediately!! I highly recommend Raxmasters.

Benjamin at the Reno location epoxied our floor in the garage. He was prompt with communication,…read morebeing on time and helping with clearing and putting back things in the garage. I can't recommend him enough! Will use his services again.

A Life-Saver Organizer Highly Recommend!…read more I recently hired Amber to help unpack my new home, and she truly took the burden off my shoulders! From the moment she arrived, she made everything so much easier and less stressful. She started by organizing my bathroom, labeling everything neatly, and making sure every item had its perfect spot. It was so refreshing to see everything in place and easily accessible. Then, she tackled my closet and did an amazing job! She organized everything with incredible attention to detail, creating a system that makes getting dressed a breeze. Thanks to Amber the whole unpacking process became far more manageable, and my new home is now completely organized and functional. Her professionalism, efficiency, and eye for detail were beyond impressive. I highly recommend her services she truly transformed my space! Amber is very personable. She has sent me text messages sending me helpfully organizing tips and suggestions. She even bought a few items and brought them to get the process started faster. (In which I reimbursed her). Overall her prices are very reasonable and I already have referred a few friends over to her. I will be booking her again! Thanks Amber!

I highly recommend Amber! The Organizing Fairy. I just moved into a new condo and she helped me…read moreunpack (I wish she would have helped me pack) I had 25 boxes and multiple trash bags of clothes. She did my pantry, bathrooms, closets. She helped me make sense of where things should go (plants, lamps, art) we got it all done in one day. If you're someone who likes things organized and thorough I would hire her! I wasn't worried about the price because she getting it done! I'm definitely going to have her organize my business next.

We wanted to add a built in entertainment center and bar as well as some built in bookshelves and…read morecabinets, and Closet Factory had very good Yelp reviews. We had the pleasure of working with Nas who came for an extensive complimentary consultation. She spent about 2 hours with us going over all the options and working out a design on her computer. The price she quoted was very reasonable, and she offered an extra 10% off if we paid using a credit card rather than financing. Several weeks later Alex and Greyson arrived for the installation which took two full days. They couldn't have been friendlier and were very respectful of the home by wearing booties and laying down tarps to protect the floors and carpets. There was one small error - the handles we wanted were installed in the wrong color. One quick call to Nas, and she arranged for the installers to return the following week with the correct color. They insisted on not accepting our final payment until the issue was rectified. The overall quality of the items seems better than I expected, and the doors all have soft close hinges as a standard feature which often costs extra elsewhere. Overall I was very pleased with Closet Factory!!

I scheduled an in-home design consultation with Closet Factory and unfortunately left disappointed…read morewith the overall experience. My appointment with designer Nazarena Ippich was scheduled for 4:00 PM. After waiting past the appointment time, I had to call the office to find out where my designer was. The receptionist was apologetic and had to track her down. Nazarena eventually called me at 4:15 PM and arrived around 4:30 PM, later admitting that she had written down the wrong appointment time. When she arrived, I explained that I needed to leave by 5:15 PM for another commitment. Despite the shortened appointment window caused by her late arrival, I tried to explain my vision for the project. What surprised me was the lack of design input. As a homeowner, I'm hiring a designer because I want professional ideas, creativity, and recommendations. Instead, I felt like I was expected to provide most of the direction. Nazarena took measurements and worked on a rough design and quote. Before leaving, she confirmed my email address and told me she would send everything later that day. As of the following day, I had received no email, phone call, or text message. This was especially disappointing given the earlier scheduling issue. My wife and I are investing in what we consider our forever home. We're not financing the project and are prepared to pay for quality work and service. Throughout this process, I've met with several designers, contractors, and builders, and most have been attentive, responsive, and professional. Unfortunately, that was not my experience here. I hope Closet Factory addresses these communication and customer service issues because first impressions matter, especially when customers are making significant investments in their homes.

I hired the service to clean my rental and not only did Laurie do a fantastic job, she was on time,…read moreprofessional, nice, and friendly. I highly recommend her to anyone looking to have their house cleaned. On top of her being so awesome, the price is right as well. She could easily charge more than she does for the service she provides. So glad I decided to hire her. Hiring Laurie resolved a lot of my stress while moving out.

She was the best!! Beyond helpful, I was very unorganized…read moreand tressed out when my brother had to move in with me. She could see that I was overwhelmed and took over the tasks that needed to be done, from setting up a bed to unpacking all his clothes and putting them away. She even got online for me to help me out finding some resources! She is good at what she does and is also a really good person!

Hiring Hearts of Organizing was a great decision! Scheduling was very easy and Juanita (owner)…read morefollowed up with text messages which were very helpful. She arrived on time and came completely prepared. The project was in the garage (with the doors open) but it was much hotter than I expected it to be, but as I said, she was completely prepared. Her work is exceptional. She is extremely neat and very productive. I look forward to hiring her in the future. I highly recommend her company.

I wanted to get my wife something special for her birthday, and since we have a baby daughter, it's…read moredifficult to figure out what to gift her, and still make it a surprise. We share a master closet, and for her birthday, I decided to give her the whole master closet, but most importantly have someone organize it for her. That's where Juanita came in for the rescue. She was able to organize our master closet to perfection, from color schemes, to the types of clothing, even the lengths of clothing in each section. My wife now has a master closet to herself, organized, & clean. Thanks Juanita, super helpful!

Bought a house that had the entire walk-in closet done with their cabinets. We had a flood and the…read morewhole closet system was ripped out. I reached out to the store asking for an estimate so we could have them put back our closet, but even though they've already been out here once they refused to give me an estimate without agreeing to a cost with nothing in writing? No thank you I'll go take my insurance $$ elsewhere.

Wow. Amazing installation done by Absolute Closets! Two other installers came to do our primary…read moreand nothing short of immaculate work.

After researching six Yelp and Better Business Bureau ratings, contacting four businesses,…read morereviewing two resulting bids...owner Rob, Office Manager Sofia, a very patient AutoCad designer we met at the showroom (armed with yoga mats and balls), installers Kerry and Angel and everyone else behind the scenes exceeded our expectations. The live meetings, professional bids, variety of pricing and color options...this local company literally hit the nail on the head for our project. Professional. Courteous. They listened and advised from experience, and we have a better result because of their patience and partnership.

Highly recommend! Talk about a local gem, the owner himself, Rob, came out to do the measurements…read moreand design work, was patient as we tweaked and customized the design, helped up keep our budget in sight, and created the perfect storage solutions for our garage, laundry room and primary closet. We'd talked with two other companies prior to Closet & Storage Concepts, and it was really no contest. The showroom is great, and Sofia kept us in the loop along the way. There were a few hiccups with install: product delays which turned into an extra day of install, some areas weren't quite cleaned-up, and we noticed our dryer now has a pretty good dent in it from the install (to be fair, we have not brought the dryer dent to their attention yet, and will update this review after we do). That said, Rob and Sofia made sure a team came out the next day to finish and fine-tune the cleanup, and the end product is exactly what we wanted. I definitely recommend.