Great service! The staff is super attentive and helpful. Made it all very easy. They always great…read moreyou with a smile and the shop is located in a very convenient and accessible plaza behind CJ Blacks.

Great service! I use the Mailbox Place for business and I couldn't be happier regarding the…read morequality, value and customer service experience. Would highly recommend the Mailbox place to anyone!

I only used them to pick up a package delivered to their location, but I had to give them a shout…read moreout for their ultra friendly and welcoming service!

You know you walked into a well run business when the owner greets you with a smile and gives you a…read morehuge welcome. I was having a rough morning, had to stop in here to get some things printed while on the road, well I left with a smile and the fabulous woman who greeted me (I'm assuming she owns the place) totally change my state by how nice she was. She rang me up and I had to go back to my car for cash, I couldn't use my business credit card for the low amount it was. (My choice not her rules) I told her she needed to raise her prices and she told me that a lot of people can't afford business services so she keeps her prices reasonable so it's affordable for anyone. I really had a great experience here this morning and if you are in the need of business services please try this place. If anything you'll get a warm smile and a friendly conversation.

Great service. Antony and Sabrina helped with the whole process from selecting the box i needed to…read morecompletely packing my products to be shipped, they were very efficient! thank you

The Best Staff ever!!! I was helped with A vary important need to help me complete the document…read moreneeded for my family member's medical care. Thank You So Much to complete it in A timely manner!!!

Clean. Fast. Efficient. I dropped my fiancee off so that she can return some of her stuff. The…read morestaff was friendly and answered her questions and guided her in the right direction to return some of the other stuff that she wasn't able to rerun today. If we need to return more stuff in the future or use UPS Services, we will definitely keep this location open as our option. Yes I recommend this place to others. The parking situation is limited so please be patient.

This UPS location is fairly convenient, especially since it's near Papa John's and Starbucks…read more Parking is decent, although getting into the parking lot can be frustrating because the Starbucks drive-thru line tends to block the entrance and it took me a couple minutes to be able to pull into the parking lot. Unfortunately, the customer service was awful. When I walked in, there were four customers waiting, and the employee at the counter didn't acknowledge or greet anyone. Instead, he continued placing shipping labels on packages. When I asked if he was the only person working, he simply replied "no" and continued what he was doing. I pointed out that there were several customers waiting and suggested he either assist the line or have another employee come help. He appeared visibly annoyed before finally coming to the register to assist. As he was helping the second customer, another employee eventually came from the back to assist the third person in line, but it seemed like he was inconvenienced by having to come out. Both lacked communication and customer service skills. Overall, this is a typical UPS location where you can print, ship, and handle your mailing needs. However, management should place a stronger emphasis on customer service. A simple greeting and acknowledging customers when there's a wait would go a long way toward creating a better experience at least for me.

Great service at reasonable rates. The staff are smart and attentive as well as friendly!!read more

Absolutely fantastic experience. I'm staying in Wilton Manors for the month and needed a reliable…read moreplace to handle my mail and packages while managing things out of state, and this place has been nothing short of amazing. The team is incredibly transparent, friendly, quick, and efficient. Everything is clearly communicated, and the process for storing and picking up mail and packages has been seamless. I'm extremely happy I chose them for my mailing needs and will continue to use them throughout my stay. I will also 100% use them again whenever l return to the Fort Lauderdale area. Highly recommend to anyone needing dependable mail and package services.

A truly exceptional coffee shop highly recommended. High quality brewed coffee and a welcoming,…read morecozy atmosphere. Love the smell of the coffee when you open the door. Great find.

easy and great coffee ! Come to drop an usps package and…read moreended up with a nice coffee with a super easy parking

This UPS is one of the closer ones to me and I don't mind going to it because more times than not,…read morethe place is great. They do tend to be a little slow when it comes to trying to get the line down but I don't mind because they are doing their best. The location is always clean but I do think they can do a bit better when it comes to creating an area for a line. There were times where it seems everyone is in a clump that are waiting to be called and it does get very confusing. The staff is friendly and there have been times I see one or two of them juggling multiple guests because it is so busy and they don't want anyone waiting an insane amount of time. I also do wish there was more workers, there only seems to be one, maybe two, working at any given time so it does make the line and wait tend to get a bit longer. When I go it is only to ship out items I need returned or mailed so I have never had to buy anything when I stop in but the prices are reasonable for shipping, depending on what you need shipped and how heavy it may be!

Needed to drop off Amazon returns and was in the area of this UPS Store. The parking lot is an…read moreabsolute zoo on a Sunday, wedged between a Publix and a diner. The staff was professional and quick to scan my packages and provided a tracking receipt. The store was well organized and stocked. Exiting the plaza was worse than the parking situation.

Favorite UPS store around. They're incredibly effective and efficient. Always a pleasure doing…read morebusiness with them. Jeff Giles is kind, professional, and always attentive to the need of the customer. Highly recommend, and deserving of praise from the UPS administration.

Horrible customer service. The woman who works here is consistently passive-aggressive and seems to…read morebe in a bad mood every time I visit. This isn't based on one interaction it's been multiple visits, and the energy is always the same: rude, dismissive, and unnecessarily demanding. On one occasion, I brought three Amazon returns inside a single box just to carry them. None of the items required packaging, but she immediately assumed there was only one item inside and kept repeating, "Put it back in the box." I politely explained that I had more items to remove, and that she could use the box if needed. Instead of listening, she continued to demand, "PUT IT BACK IN," in a tone that was completely uncalled for. Today was no better. I walked in to an empty store no greeting, no acknowledgment. She didn't address me until I said "hi," and even then, she ignored me for another minute. When I finally said I was there to return an Amazon package, she replied with, "I'll be with you in a moment," despite the store being completely empty. Her attitude is consistently rude, unprofessional, and dismissive. Customer service should never feel hostile, especially when the store isn't busy. Unfortunately, experiences like this are the norm here, not the exception.