Putting labels any which way after I told her it was to be put on a certain way. I told her I…read moreneeded to put the bubble wrap inside. She proceeds to close the box without it. Had to open it again. Told me it would be a $1 for the bubble wrap then charged me $5 for it, then only after, told me it was $1 per line. Then says to me "I told you that". Wow! It wasn't like that before, I guess inflation. God forbid you need to send multiple packages or a huge box out. Communication is an issue.

Have been going here for a couple of years now. The staff is always friendly and helpful. One time,…read moreI forgot my Amazon drop off receipt. One of the employees tracked me down inside Don Pan next door to give me my receipt. In my opinion, that's going above and beyond. Love this location!

As a small business owner, it is very helpful to have a USPS nearby. This location is open…read moreMonday-Saturday 11AM-7PM. Parking can be challenging since it's located inside the Sawgrass Mall.

Customer sent us a fishing rod to be personalized. It went around the USA twice and 2 weeks later…read morearrived like this. This is why we use FEDEX!!!!!!!!!!!! Just Sad!!!!!!!!!!

Terrible customer service. No body answers the phone. Went and dropped off a package to be…read moreovernighted, and spent $143..24 hours later and the package has not even left the location yet. Will be requesting a refund, and since no one answers the phone at this location i am sure it will be a lengthy process. Go elsewhere to get important packages overnighted.

Visited the UPS store to send packages back without a box and only scanning…read more It was quick easy and the staff was extremely helpful and knowledgeable about the product and services . However, a couple of times that I have visited before closing the system was down and sometimes they close earlier than what's on the timeframe, so just be wary of that it's happened to me on a few occasions other than that the overall experience was very good. Five. Stars for the employees who are very helpful at this location.

Great service. Antony and Sabrina helped with the whole process from selecting the box i needed to…read morecompletely packing my products to be shipped, they were very efficient! thank you

The Best Staff ever!!! I was helped with A vary important need to help me complete the document…read moreneeded for my family member's medical care. Thank You So Much to complete it in A timely manner!!!

Thankfully located at the far North end of the Nob Hill Pavilion away from most of the parking…read morecongestion. They have a single posted UPS Drop Off parking space directly in front of the business but it was occupied. The inside is immaculate and well stocked with packing materials. Within two minutes, my Amazon package was scanned in and a tracking receipt obtained. Easy Easy Easy.

I love this UPS store! Juan and his wife are always friendly, and always greet me as soon as I…read morewalked through the door. I have had many occasions where I needed to send something, and they always provide me with information to help me make the best decision to send my packages while still being affordable. They are amazing, I always have a great experience at this location. Thank you!!

Always a quick in and out. I never go there and have to wait very long in line if at all. Nice…read morequiet UPS store!

What the occasionally tight parking puts up as a hurdle, the friendly and super efficient staff…read moremakes more than up for. It seems they really work together well as a team. Both their shipping service and receiving packages here are a breeze. Whatever their connection is with the UPS network, it could be just me but it seems my shipments from this location arrive a day or two faster than from other UPS stores I have used in the past. That's great value for me. Hidden gem!

I think this Mail center ia great! They are very friendly and efficient.They keep all your past…read moretransactions in the computer, so it is a quick trip!

Luggage rescued by Joe at The Mail Center of Ft. Lauderdale…read more During a recent trip, I left a carry on bag at a Ft. Lauderdale hotel. The staff at the hotel were very unaccommodating and wouldn't consider shipping the bag to my home (of course, I was willing to pay for the shipping and their time and trouble). When I contacted Joe at The Mail Center, he graciously agreed to go to the hotel, pick up the bag and ship it back to me and it was received in two days. In this era of what seems to be an atmosphere of ever decreasing customer service, Joe went above and beyond. Thank you, Joe!

This UPS store has plenty of public parking out front. The staff was professional and quick to…read morescan my packages and provided a tracking receipt. The store has ample packing supplies and was extremely clean.

This was the worst service I've ever experienced. I had one simple request, and they couldn't…read morehandle it -- even though they assured me it was within their capabilities. They took my money but didn't do the job the way I asked. The staff is clearly incompetent. In the end, the job wasn't done properly and I didn't get a refund. Definitely not recommended.