Parking is difficult and it is a rough neighborhood. The missing letter from the sign on the wall…read moreand the customer-bashing spilling over from the other room were a little off-putting. Expect to pay more than you will anywhere else. Plus side=lots of parts.

both 2024 and this summer 2025...timing belt and then regular annual service...both techs were…read moreknowledgeable and communicated well...service was excellent...got to get in their cue or it can be a tad long wait...they must be good...we'll be back next year for certain...Don Aspen 32 power cat Volvo D3...

The owner is the most obnoxious, toxic,disagreeable, burnt-out, negative, A-hole bully I've ever…read moreencountered in any business!! I had a simple question about installing a part I'd just bought and he went berserk!!! Mr. Hi Tide said if I give him a CC # he would tell me because he's had it with customers "picking his brain" for free. On my last and final visit I came to his business at 3pm on Thursday and he was in his office eating a sandwich. Did I leave with the part I needed? Nope. "I'm eating lunch! Come back in an hour", in a toxic, confrontational tone. The only reason this BULLY stays in business is that he's the only Mercruiser parts dealer around. I advise you to find another parts source rather than deal with this douch bag.

I would prefer to give no stars. This is the worst run company I have ever experienced. I ordered…read moreparts on July 10. I followed up via email to be told parts were ordered and all was well. On August 17, I followed up again to be told I had not given a cc. I forwarded the July 10 cc form again. I contacted the management to be told "I will give you the info, you will not give it to me" regarding your order. I have never seen service like this in 48 years. BEWARE!!!!!! I have no parts and have paid hundreds to determine what parts I needed from the company that was to do the labor when the parts arrived. DO NOT USE THIS COMPANY-

As basic as it gets with old or no equipment, limited experienced workers available and just not…read moreworth it in my book. If you need a San Rafael Boat Yard , Much more adviseable to go right across the channel to San Rafael Canal boat yard: Been there for years, fully equipped, and staffed by experienced workers and craftsmen, and a knowledgeable and friendly owner, Matt, at 415-456-1600. Really, the only game in town to use.

From the owner: SS Marine Yachts is a Full Service Yacht Brokerage with waterfront docks as well as a Full Service…read moreShipyard. Haul-outs, bottom paint, and custom fabrication are no problem. Whether you are in need of boat repair or you need to sell your yacht, SS Marine can handle all of your needs. Our waterfront docks are a great way to get your boat shown. To schedule a haul-out or List your boat on over 25 MLS listing sites just contact us.

Stole 1100 did no work. Lied and told me work was done on Christmas eve so I paid him. What a…read morescumbag. Knew I was Christian.

Please read the other one star reviews my experience was the same!…read more We hired Garrett to do some repairs on our motor yacht, he said the head in the guest state-room needed to be rebuilt. Since he worked on the head it won't flush, no one has used the head since he worked on it. We didn't figure this out until until the boat was back from the yard. We needed to have the bottom cleaned, we hired Garrett to handle the boat being moved to the yard and coordinating the boat yard to clean the bottom. Garrett said he had a friend that was a captain that could drive the boat and last minute he said he didn't have anyone to drive the boat. We gave him the name of the captain we have used. Garrett told us the the boat yard doesn't paint the bottom so he could do the work. That was not true! We found out after we paid him! The boat was taken to Svendsen's Bay Marine. We're in the process of getting the quote to compare with the yard. Also we asked him to find someone to clean the carpets. He told us the cost would be between $350 & $450! On his bill to us the carpets were $450! No receipt! He said he would drop it off at the boat couple days ago with the key, then last night he said he would drop off the key & bill by 9:00am! Still haven't rec'd the key or the bill for the carpets! When the boat was in the yard Garrett told us me he would be cleaning the running gear. I spoke with him on the phone and he said he was on his way to the yard to clean the running gear. It wasn't done and he never let us know! The yard ended up cleaning the running gear because the boat had to go back in the water and he didn't do the work. When we got the bill from the yard there was $600 cost for cleaning the running gear and we contact him to confirm the work was done, he didn't called us back! At this point Garrett was already was paid! He pushed us to pay him before the boat was back in the slip! Once the boat was back in the slip I had an appointment to have the cleaners come in to clean the boat. This was the first time I had been to the boat since it was in the yard (approx 4-5 days) I got down to the boat and couldn't get in. The key was missing! Called Garrett, no answer! I ran home found the extra key! Then realized the power was off and had to cancel the cleaners. Again called Garrett, no answer. About 6 hrs later I finally got a text that the power was on when he left the boat. I contacted the captain and he came over and the power cord wasn't locked after plugged in & the power wasn't switched on at the panel so there's no way power was on when he left the boat. The lock was difficult to turn, I found out from the yard that the key was broke inside the lock. The yard said the barely touched it and it broke off. Garrett is blaming the yard for the broken key however, he never told us there was an issue! The yard said they will take care of lock! We are changing the locks! I asked him for the name of the lock smith. He didn't answer. I asked him why he didn't tell us about the lock & key, he didn't answer. Then start checking the boat, there was a large stain on the carpet of the main room, I asked Garrett about it, he said the carpet was fine and no stain when he was there. No one has been on the boat but him! I check the carpet after cleaning in the yard and there was no stain! We paid him for the captain to take the boat over to the yard. $400 was owed to the captain, the captain said he still wasn't paid. I contacted him several times and finally paid the captain. I walked up to the top deck, the controls weren't covered, seat wasn't covered and the door leading down to the captains chair wasn't covered. The hatch that leads upstairs was open as well. The small trash cans in two of the heads are missing. I asked him about this .. no answer! The boat wasn't tied up properly to the dock and the fenders weren't all put back. The rope was broke on one of the fenders. The boat was about 5 ft from the doc and when my dog when to jump off the boat she fell off the boat and I found her at the other side of the doc. Lucky she didn't drown. So many issues.. so many excuses! Started asking around.. Garrett has quite the reputation! First person I asked said Garrett did some wiring & had to pay someone $1000 to fix his work. Also heard through another friend that there was a major issue with an engine! There was a huge loss for the owners! I can get more info about this if someone is interested! Also... Looked like a few people were having a party on our boat, after all these things that happen I wouldn't be surprised if Garrett had people on our boat. Since this happen we have many neighbors watching out for our boat on both sides! The harbor master has been contacted & aware of these issues! These are the facts!

Bought boat and was told zinc had been recently replaced. While cleaning hull was shown there were…read morealmost no zinc left. Great cleaning of hull and professional zinc replacement. Highly recommend service.

From the owner: With Cresalia Diving Service, you’re guaranteed fast, responsive, and clear communication. I take…read morepride in making sure all my customers feel fully supported. I have over a decade of professional diving experience and invest in the latest cleaning tools to make sure your boat hull will be immaculately clean and well maintained.

Kyle brings an attention to detail and exemplary craftsmanship to his work. His skills are amazing…read moreand his integrity shows in his customer focus. As a general contractor, I have worked with Kyle and I have nothing but excellent things to say about this man. If you want a truly unique piece of woodworking made or if you want a house built. Kyle is a serious go to guy for me and others in the industry. Kyle has handled several projects for me and for my clients with total satisfaction. If you are lucky enough to get on his schedule, you will not be disappointed. Thank you for everything Kyle!

Great service and quality. Early 2024 I had a bottom clean and repaint done here as well as some…read moregelcoat fixes. And also some engine work, some electrical and prop work. Bobby the mechanic was great, and managed to clean the oilpan of debris without having to lift the engine. Also got the fuel injectors serviced, new prop shaft, balanced the prop etc etc. Everything went great. Clint the electrician and woodworker fix up some of the shady electrical systems from the previous owner and replace with a proper switch, nicely installed and also fixed the engine instruments. Excellent work. Alex was our project manager. He consistently kept us updated on what was happening, what new things had come up, our options etc. There's an excellent store onsite for everything DIY while there. All in all the work was on time, went well and everything was great.

**REVIEW FOR SAUSALITO LOCATION**…read more My recent, and rather extensive, experience at KKMI Sausalito was truly top notch. I purchased a boat out of my local area and wanted to accomplish some significant refit work before relocating it to Southern California. The entire crew at KKMI was professional, knowledgeable and just great to work with. They worked hard to stay on schedule and and maintained excellent communication throughout. It's a boat, so there were a few last minute surprises but KKMI managed them well, making sure I did not miss my departure window. Thank you to the entire KKMI team (with special thanks to Project Manager, Mitch) for making a large project as stress-free as possible and delivering a quality result that was proven out on the 400nm shakedown trip home.

Very helpful and patient. I took my Waverunners in for a quote but decided to hang onto them until…read morethe weather got cold again to allow them enough time to do a quality repair so I haven't seen the final work yet. The quote process was easy and pricing was fair. I will definitely come back for the actual work based on the initial service level.

VJ work schedule is all about when THEY GET READY to work on your boat. No timely execution or plan…read morefor multiple major engine projects that could not be finished on time. Their communication is broken with no information being utilized in either direction. Their pricing is predatory with additional charges, exorbitant charges added later. Mechanical work was incomplete and sloppy requiring rework. Pass through charges and transportation to work shop typical predatory, high double tap on outside work and max two way travel charges. Tech broke integral fuel line @ disassembly and wrote up complete fabrication, (lie). There is no reason to pay top dollar and be training their menial labor to train/play mechanic. Avoid this yard

Nice spot that offers essential workers a discount!…read more Came here on Fourth of July with my mom and dog. We brought a life jacket for our dog and was able to include him in the kayak for no extra cost! We are beginner kayakers so it took us a while to get used to paddling and directing the direction of the kayak. The kayaking route was decent and safe. We didn't have to worry about currents taking us out to sea. Nice staff and nice little shop! We had fun!

Cort was so nice to my family and I. If you were looking for anything that's water sports related…read more This is the place to go from what suits to boards and sales. I am just amazed that they can get that much inventory inside but when you look out back outside and you see all the boards, paddle boards, sail boards, all the boards in the back it's amazing to see. The place is well lighted and fully stopped, and the employees there are very happy and eager to help you. I would recommend these guys at any time to come in help you figure out what you need if you're a newbie or to help you if you're an old salt of the sea.