With a dog and a cat, we're pretty frequent visitors to SAHO. Whether it's for treatments,…read morevaccinations or grooming, the staff is always pleasant and professional. Our dog literally loves when he gets to visit Jamie for a grooming. The doctors are patient, thorough and always make sure our questions are answered. Overall, a great pet care facility.

Wow! I have seen better reviews on roadside out houses. People LOVE their pets or they would not…read morespend so much money on. This place needs new management. IMO.

Thank you for seeing us on an emergency. Other vets I thought we had we could count on , turned…read moreus away. Your service had always been reliable. Thank you so much .

Super disappointed. Went there 3 weeks ago for a yeast infection in my dogs ear. That visit was…read more$262. I had to schedule a follow up visit that was just supposed to be ear follow up and 2 vaccines that my dog was due. First of all they have 3 receptionists and it took a ridiculous amount of time to check in. Then the receptionist brought in a piece of paper with literally 10 things on it and gave me an "estimate" of well over $500! I was like my dog was here 3 weeks ago and this should just be his vaccines and a follow up. After narrowing it down the cost would be $250. Ok fine. I did decide to add a fecal test after the fact when I looked at my digs records and saw he was due one. Get to the register after the visit and they start going thru everything I was being charged for. One of those things was the flu vaccine (which by the way is sneakily called CIV and was not explained to me prior to consent). I did NOT want my dog to have that vaccine and of course it was $50. My total was $380! For a follow up on his ear and his yearly vaccines. This place seems to be going in an unethical direction and I'm so very disappointed. The vets are great but this is shady.

These humans are truly awesome !!!!! they have been a true blessing for Beans & Theodore from the…read morebeginning. !!!!! I would and have recommended to all that I know needing help with their pets. I am beyond grateful for each and everyone of you !! It truly takes a village; you all are considered "Our Glam Squad". . ..

Today I am very disappointed in Dr. Gatlin. First she has been our vet for our Boston Terriers off…read moreand on over 14 years. We went through a period when we didn't have any pets. Seven months ago we acquired a new female Boston Terrier who accidentally got pregnant. I took her to Dr. Gatlin because I trusted her and my little girl was throwing up for what I thought was no apparent reason. Dr. Gatlin scared me to death and almost caused me to have a panic attack. She told me she wasn't pregnant but had an infection and needed to be spayed immediately. I asked for an ultrasound which showed she was in fact pregnant. There was no apology for scaring me. Then she prescribed a drug for the vomiting that was made for humans. She said it was ok for my dog but she didn't know if it would harm the puppies. I paid the $35.00 for the drug. When I got home I promptly flushed them. Then a few hours later I learned all my dog needed was a $1.50 bottle of Peptobismol which was safe for my dog and her babies. Additionally that it was normal behavior to throw up prior to delivery. You would think a vet would know that. Two days later Dr. Gatlin finally decided to check on her patient. TWO DAYS LATER! Out of curiosity I asked if my dog went into labor in the middle of the night and had problems would she be available? She told me to take her to vet open 24 hours. Never mind that the vet is at least 30 minutes from where I live. In thirty minutes time it's likely mom and babies would all be dead. Dr. Gatlin I used to think you were an incredible vet that I could trust with the lives of my fur babies. NOW I think you're burnt out and should retire. I am so incredibly disappointed.

I have used Eastside Veterinary Hospital for some urgent care for my cat, when she wasn't eating…read moreand under the weather. They were very responsive to see her, later the same day that I had called them. I have interacted with 2 or 3 different doctors and they have all been very nice. I liked how they handled her and tried to find what the problem was. They are not cheap, which most doctors are not. But I got a substantial bill that was quite a bit more than I was expecting.

I can't say enough good things about Dr. Aubrey Powell and the entire team at Eastside Veterinary…read moreHospital in Collinsville. When my cat was diagnosed with diabetes, I was overwhelmed and nervous, but Dr. Powell guided us through every step with compassion, patience, and expertise. From the initial diagnosis to setting up the insulin treatment plan, they made sure I understood how to care for my cat at home and answered all of my questions with genuine concern. Thanks to their attentive care, my cat is so much more comfortable. I truly trust them with my pet's health and highly recommend them to anyone looking for a knowledgeable and compassionate veterinarian.

Nice staff, but always closed when needed. Having animal emergencies is not optimal with this…read morelocation. Canceling my insurance asap.

Amazing vets and people that truly care about your pet. Wouldn't take my doggy anywhere else!read more

Terrible! Went to take our dog to get her rabies. We were taken to the back and assisted by a vet…read moredoctor. She did very well with the shot but butchered her front and back paw after offering to trim her nails. She cut the first one open after our poor girl let us know. We asked her to stop the first time. She diregarded our plea and ignored our pups painful yelps. She quickly wiped away the blood and proceeded with the back nails. She also cut her hind paw which bled worse than the first one. We asked a second time and it finally ended. Poor girl is hurting and clearly uncomfortable walking on her feet now. Do not let them trim ur pets nails! Do not take ur pets here!

Very knowledgeable staff and helpful. When you just need to ask questions but don't need a vet,…read more they are more than willing to answer questions and help you anyway they can.