We had a bit of an emergency scare with a my 11 year old dachshund on a Sunday evening, so we made…read morethe 35 minute drive to AEC as it's the closest 24 hour vet to us. You have to buzz to get security to let you in, which is kind of off putting right from the start. And the first question they ask is if your pet could have ingested weed, which is I'm sure way too common. The nurse and vet were very kind and fairly quick, but before they even come in, they bring a credit card machine in for payment. I guess I understand that's the awful world we live in now, but it sure doesn't sit well when your pet is sitting on the table in pain but nothing an be done until payment is made. But once we started the process, they bounced in and out with diagnosis, suggestions for treatment, and itemized statements showing the extreme rising costs of the visit. The vet was very thorough and detailed in explanation, but we ultimately decided to take our dog home and to our local vet Monday morning, who basically disagreed with the diagnosis we received and went with a separate treatment plan. So around $1000 later, we at least had piece of mind that it wasn't life threatening. But ouch. I would definitely try a different emergency clinic next time.

I just want to cry! This place the as so horrible in every way !! My pup is gone. Not a soul there…read morehad any interest on saving her life.

Had to take my dog in there on a Sunday for what turned out to be a broken toe. The place is very…read moreclean and professional looking. Physicians assistant did a really good job with preliminary analysis. The veterinarian herself, (Dr. Loveless) was thorough and great. Explained everything, including course of action and the cost of recommended procedures. Got a follow-up call to see how my dog was doing. Totally professional. Highly recommend the place for urgent care services.

In my Wife's darkest hour they were the light for her. Kind, sympathetic, patient and gave us the…read moretime we needed to say goodbye. We greatly appreciate the entire staff.

Friendly staff who make my dog so excited to go to the vet! They have one of the most efficient…read moreprocesses (given all the COVID guidelines) making your visit quick and easy from booking to payment! We've gone multiple times and gotten a different vet each time... all of them were so kind and patient! Would recommend to anyone! Another perk is how late they are open! If you have a semi-emergency or concern with your pet, they are so accommodating!

New Veterinarian for Itty Bitty. He had his yearly wellness exam. Very clean upon entering and…read morethroughout the facility. Greeted and taken back to a room. Waited a short time for the exam. Once established what was recommended they took Itty back for the vaccines and chip. Done in about 5-10 minutes. And we were done. Very professional and would highly recommend.

Awful! No compassion. Charged $109 for visit. Said my baby needed a nail trim. Tried to charged $51…read moremore. I will NEVER take another animal there. I have a small Chihuahua.

Very efficient vet care. I appreciate the personal attention my dog and I received. I was there…read moreduring an early weekday so the place was not busy. Very professional service with a caring nurse and doctor.

I don't know what the other people are talking about in this review section but they are tripping…read morefor real because in my experience they were awesome and super cheap for what I got the actual vet could be a little more like lively but other than that everyone was awesome!

So- we took our dog in for a "free" exam after adopting him from the shelter. It turned out not to…read morebe free - because we were charged $125 to test for an ear infection, which I would think they could see with an otoscope, but then they wouldn't get the $125 "test" fee. When my daughter brought him home, she said that they did not give her a prescription for the ear infection. I called, and the woman said, "Oh, we treated him; the medication was put directly into his ear." I saw no improvement over several weeks, and was thinking he had a neurological issue because he kept shaking his head. I called back, and this time I was told that my daughter had refused treatment. My daughter stated that she was never told that he needed any other treatment and absolutely would not have refused. She was under the impression that the charge was for the treatment, just as I was. The reason I tend to believe her is that they told me he was treated when he was not. In addition, before learning that the ear had not been treated, I requested an estimate for the dental work he needed. The estimate was approx. $1600- $2100. I DID refuse that plan, and found another vet that estimated $600-$800. Don't you just LOVE it when businesses respond by telling the unhappy customer to reach out to THEM after a negative review? They had their chance to apologize and fix things, but they attempted to blame the customer instead. They know I will never reach out because why on earth would I ever deal with their business again?

Kiki was amazing and went above and beyond in helping us bring Princess Charlotte to her forever…read morehome!! We went in earlier in the week to look at her, and when we returned today Kiki remembered details, like that we had a dog of the same breed before.

Unfortunately today when heading in here with hubby we also had a negative experience. We simply…read moreasked for the price of a cat the lady said she was unsure and would ask someone. Someone else asked if we were the ones asking about the cat we said"yes" she then said we must play with the cat first to get the price. We thought she was being funny and simply said maybe if the price is right we will play with the cat. She then said we can't know the price without playing with it. While it may have been a joke it was not funny and they have lost yet another sale.

We brought our dog Leia here yesterday to get her shots and both the vet tech and vet were amazing…read more I love how you go in and are roomed right away so there's no chance of altercations between the animals. The front desk girls were really nice too.

We thought our boy had a UTI. We went online and easily booked a same day appointment. When we got…read morethere Dr. Sharon Baker was so nice. She listened to our concerns and even watched a small video we took of our dog. She was concerned and recommended we get an X-ray if we wanted. She was not pushy. She just said we need peace of mind that it's not something else. She was right. Our little guy had bladder stones and one stuck in his urethrae. She called in the surgeon, Dr. Don Schmidt. He rearranged his schedule and got our boy straight in for surgery. We didn't have to take him someplace else or wait another day. That was so nice. He had his appointment at 2pm then surgery shortly afterwards and we had him in our arms by 6:30. I'm so impressed with them. Also, we asked for a refill from a previous vet on some anxiety medicine for him. Dr. Baker was like, no problem. She told us to order it through Chewy since they didn't have it in stock and we needed it quickly for the fireworks coming in a few days. She said she would take care of it on her end and give authorization to Chewy when they called. The only thing I was kind of disappointed about was the tension at the front desk when we checked out. There could have been better customer service there. But overall we were happy with the service and the amount of care from the vets. Update: When we got home a few hours later, our dog was wincing in pain. We gave him some of the meds the doctor gave us but he still winced terribly. We had to take him to the ER and leave him overnight to get a slow drip of pain meds. Update -2 weeks later- Midnight is doing so well. He seems like he has gotten two years knocked off his age. He's getting around like a spring chicken. We went back to get stitches out and the staff was excellent. The front desk staff took time to talk to me about my dogs, and Dr. Baker met with me and discussed what we need to do for Midnight going forward. She wrote it all down for me so I could look over my options. I am very pleased and will return.

Our dog had a 10 AM grooming appointment and was there for about five hours. When we picked him up,…read moreno one mentioned any issues. After getting to the car, I noticed blood on the seat and that he was licking his paw and unusually quiet. I took him back inside immediately, and they applied powder and said they "probably cut the quick." Accidents can happen, but what was upsetting was that this was not disclosed at pickup. There was a significant amount of blood, and I had to discover it myself after leaving. Transparency is important when it comes to our pets. Additionally, we were not happy with the haircut, as it appeared uneven and not what we expected. We hope they improve communication with pet owners in the future.

Golden retriever came home with hot spot that spread rapidly from face all the way down to neck due…read moreto playing in the pool for day care. $300 vet bill and weeks of recovery wasn't worth the convenience of location.

The care was adequate, that is not the reason for my review…read more I brought a puppy in after he ingested medication. They told me the cost was going to be $1,300. They told me that without the care he would die and there was a good chance it would die with the care. I told them we would probably take the puppy home. That I needed time to think about it. They told me $300 was for blood work. I asked them to ask the Vet about a cheaper Charcoal treatment. They said they would ask the Vet. As I waited for them to respond I decided to check on my puppy. What I found was that they had started the more expensive treatment (with bloodwork) and gotten my son in law to finance it with an outside company. This is a clear violation of Oklahoma Administrative Code § 775:10-5-30. They went behind my back as the actual owner to do the more expensive treatment. They also charged us for the blood work even though I had refused it. I was also told that they were closing and I would need to bring the puppy to another vet and that bill could cost me $2,000 to $3.000. Once again they said that without the treatment he would die. I asked them why they did not tell me this when I brought the puppy in and they would not answer. If your going to take your animal here be aware that you will get adequate care but This company is profit driven and will use unethical sales tactics to maximize their profit.

From the owner: Your pet’s comfort is urgent. STATVet offers dependable urgent and emergency veterinary care with a…read morecompassionate touch. We’re committed to helping pets feel better and supporting the people who love them.

Words fail me you can't get scheduling in order so certainly wouldn't trust your office with any…read moreadministrative needs or my health.

Envision has always been good at getting me an apt and I'm usually in and out pretty quick. The…read moreservice women at the desk are always pleasant and helpful and the techs running the machines are nice and accommodating and the one in BA on 71st by Arby's is great.