Ok. This is my new favorite store…read more I was looking for travel related gear for an extended trip that would accommodate my minimalist travel style. Hooray for The Base Camp and their phenomenally trained staff. Expectations exceeded! The people were knowledgeable, looked up information when I couldn't find the exact thing I wanted, offered to order something not in stock, but could get from their store in Denver, and then let me explore other inventory. They also made it clear I was under no obligation to buy what they ordered if I changed my mind. No deposit, no restocking fee. Nothing. Available for answering questions, the employees didn't follow me around the store like I was going to steal something (well, maybe one person did on my second visit), give unsolicited commentary on every item I picked up, or attempt to drag me to every other similar, and more expensive, item. As my trip gets closer, I'll be back here to pick up those last minute miscellany. And, because The Base Camp has things for every type of outdoor adventure, it'll be an easy stop without the big-box hassles for future trips.

Awesome store ! The customer service is top notch. I was greeted when I walked in and asked if I…read moreneeded help with finding anything. They helped me locate what I needed and it was a wonderful experience. Much prefer to shop smaller stores like this one. Thanks to the fella that showed me the disposable pour over coffee !

Was trying on shorts, could hear staff calling, or pretending to call police on me. Saying he is in…read morethe changing room with items. Send down some officers to arrest him. So I just left I was not stealing but did not feel comfortable there anymore.

Matt at Time Out Sports gave my sister and I the best customer experience , as customers needing…read morepersonalized help that a busy business could. Talked t my neighbors and they confirmed they go there ALL THE TIME. Time Out Sports has won all my family's business from here on out. Thanks Matt...you're terrific! Time Out Sports is lucky to have you.

I had been hearing the Time Out Sports advertised on the radio for some time now. So when my feet…read morestarted bothering me a few weeks ago I knew I wanted to go in and talk with Cindy. Prior to arriving in store I did my research and found two pairs of shoes that might interest me. Upon arriving, we were welcomed and asked if we needed assistance. I immediately asked about the shoes. Later my husband said the Oofos slippahs might help to support my arches when I am not at work. One pair of shoes that I tried on made the ball of my left foot sore. The second pair I tried Hoka One One Gaviota provides the best support for plantar fasciitis which sounded like something I had. Bought the Gaviota and a pair of Oofos slippahs that also help support my arches. This along with stretching makes my feet feel good and I am now on the road to recovery. Hoka One One's are pricey however I see it as investing in myself since I walk 8-10 miles daily for my job. Got what I came for in a relatively reasonable amount of time. Thank you Cindy for a great experience! This is exactly why we continue to patronize your store. Cindy offers a discount to her repeat customers.

5 stars all day!!! Shawna and Mister Bill were fantastic. I highly recommend checking out their…read morewell stocked shop!! They were friendly and efficient, the selection of products for purchase was pretty incredible, and for the money we paid to rent the inflatable kayaks, it was soooo worth it just for the memories alone! They were gracious when we realized, 20 mins before closing, that we would need to return the kayaks the same day. We didnt have them rinsed off or packed into the tarps yet they helped us unload all of the rental things, life jackets and pumps too, from our car. I cant say enough good things about Sunshine Sports!! Go check them out if you are in the Billings area!!!

My family and I all rented kayaks from this place and we were very impressed with the quality of…read morethe kayaks and the staff were so accommodating and kind. We HIGHLY RECOMMEND renting from this store. Mr.Bill and Shawna even helped us unload when we brought them back. Such a great experience!

REI is what it is: a co-op of all things for exploring, living, and experiencing the outdoors…read more Cold weather, warm weather, hiking, biking, camping, kayaking, there's something here to fill your backpack and your sense of adventure. While this location is smaller than some, they've managed to cram a lot of things inside. Between that bit of everything and the employees there to answer questions and offer help, you should get an idea of what you need. Prices are reasonably consistent with other like-stores, but this location doesn't have the crowds levels of their competitors and that's a plus. However, because some businesses are still limiting the number of customers inside the store, I expect the "free to roam" won't last for long. As much as I like REI, I find it a confusing store in how they delineate sections of the store. There might be camping supplies in one main spot, but things you associate with camping might be over by the hiking things. While you don't have to be a co-op member to shop, there are some periodic "rewards" offered to members and on some goods, a reduced price. The Recreational Equipment Inc. store will likely not be a go-to place for me, only because there are local stores, I prefer; but even so, REI does carry some things I can't find at the other places, and it's always good to have options. For that, I like REI.

Let me say, I love REI. They will always be a great resource for my outdoor gear, online and in…read morestore. This store is a decent size, but in comparison to other REIs it is on the smaller side. The selection was not tremendous. They did have some discounted winter gear, which is what I was after. I would say the prices are as usual, with the exception of the sales they had going on. Now why only 3 stars? I, like many others, have spent $1000's at REIs across the country. My girlfriend and I both have our separate membership, so our household has spent twice that much. I say all of this to say I was thoroughly disappointed by not being left alone at this store. We were greeted probably 10 times each, sometimes multiple times by the same employee. After being greeted, they'd stick by oddly close, adjusting things that were already perfectly organized. This made me move somewhere else in the store just to be alone and think about the purchase I'd like to make. I did end up spending over $100 this day for some warm gear I needed. My girlfriend had several clothing items in her hand and instead of asking if she'd like a dressing room, she was asked if they could take them to the front for her. She said she'd like a dressing room first. Maybe this was a nice gesture to take a load off her hands, but with everything else, I am doubting the intent. If anyone was ready to spend money this day, it was definitely her. She bought a couple things, but we both agreed we were absolutely ready to leave and never return to this store. I've never stolen anything in my life and I felt really weird the entire time I was in this store. Because of this, I will just be going to Scheel's down the road.