My wife and I are both grateful to be patients in Dr Kramer's practice. Despite practicing in a…read morehigh-volume system, she is that rare combination of great bedside manner and outstanding clinical skills. Many physicians in large, insurance-based systems are understandably depleted and disengaged. Dr Kramer is genuinely interested in her patients on personal and professional levels. In addition to considering the specific reason for an office visit, she evaluates the patient as a whole and shares helpful insights on issues the patient may not have recognized. Dr Kramer is the best dermatologist in the Palo Alto area.

Have been a patient of Dr. Kramer for many years because she is knowledgeable, kind, highly…read moreskilled, thorough and really listens to her patients. She has time to answer all my questions and explain procedures and options. Being very fair in complexion these visits are critical. Best dermatologist I have ever seen.

Dr. E. Gould was wonderful. She answered my questions completely…read more I highly recommend her.

I have been charged a lot of money for an easy in growth hair removal. Guess how much was the…read moreservice ?? Only $200 dollars and it took only 30 seconds for the hair removal. Never again the visit to Doctor Jacobson. Next time I will do the treatment on my own.

Dr. VanZander is an amazing dermatologist. What I appreciate about her most is how she genuinely…read morecares about my well being and wants to get to know me as a person. Every visit, she asks how I'm doing and we always have a good conversation. She is extremely thorough in her mole checks and I always feel well taken care of during our visits. She truly cares about her patients. I actually look forward to seeing her every 6 months.

Dr. Van Zander is professional, knowledgeable, and very friendly. The staff was friendly, the…read moreoffice was clean, and appointments were kept on schedule. I will definitely be heading back to Dr. Van Zander for my next annual check-up. I love the automatic antibacterial dispensers throughout the office - let germaphobes rejoice.

I was super-careful to repeatedly confirm the exact total cost of having two skin tags removed,…read more$200. I made sure there would no other costs would be added. They did it on May 1st. I paid $200 by check, they accepted that, and I left. Then I got an email saying I owe an extra $150 for "consultation". I objected by email that I had already confirmed the total all-in charge, and they agreed to drop the extra $150. Nonetheless, yesterday (May 18) I got a bill for that $150 in the mail. I emailed again and again they said they would drop that charge. I don't believe them anymore.

WARNING. BUYER BEWARE. This practice is a money grab, not legitimate dermatological care…read more A friend recommended Dr. Audrey Fitch, saying I could ask her about anything I needed and she'd handle it in-office, so I booked an appointment for a new patient exam, and mentioned that I also needed a skin tag removed. I waited 2 mos for that appt. I was genuinely excited for the appt, since I had a number of concerns, and was told she was very thorough. However, far from that, Dr. Fitch walked in late, looked at the skin tag, froze it (all of 3min), and said, "Okay, we're done." I stopped her and told her I was a new patient, and was there for and had booked a full exam, not just a skin tag removal. She told me that was not what was booked, and she was sorry, but we couldn't do that--she said it was only a 15min appointment. (Though I had been crystal clear at booking). After I pressed--she did a rushed upper-body glance, said everything "looked fine," and told me o book another appointment for the lower body or if I wanted to discuss anything further. Shocked and disappointed, I headed to the front counter, where I was charged $90 co-pay + $190 for the skin tag removal for the 6min interaction. At the front desk, as instructed, I told them I needed more than 15min next time to complete the new patient exam and that I wanted time to discuss other concerns. I mentioned concerns with my aging face (a spot of sun damage I wanted lasered). The receptionist shifted gears when I said "aging", and said "Oh, you need a cosmetic consultation..." That "cosmetic consult" cost $500, paid upfront, non-refundable, and she assured this would give me time to discuss multiple issues. I agreed, thinking the price was steep, but would allow me to discuss my concerns. Another two months passed. When I arrived, I was immediately surprised that they hit me with another $90 co-pay--on top of the $500 I'd paid--charged separately for the "lower-body exam". (So now I was double-paying for for this appointment.) The appointment itself was absurd. I spent hours in advance preparing a detailed list of concerns--far more time than I would spend with Dr. Fitch. She glanced at my legs, nodded when I pointed out a couple of things, gave no feedback. Then she asked what "cosmetic things" I wanted to talk about. I said, "It's not all cosmetic--I just have a number of concerns." She pressed me to pick one issue, so I said I'd "start at the top" and mentioned hair issues. She said, "hair can sometimes be a full appointment in and of itself-do you want to talk about that?" I told her it was among the issues and she repeated, "do you want to talk about that?" And I said yes--it wasn't the main issue, so I didn't expect it would take long (and it didn't). She barely looked at my scalp, then asked me if I was stressed, and told me to get lab work with my primary care physician to figure out the issue. Then, literally 7min into the appt, she stood up and said, "Thanks for coming." I was shocked. I started to go on, to ask any other issues, but she cut me off and said, "We only do one issue per visit. Appointments are 15 minutes." I said, "But we're not even 15min in. Can we at least talk about my nail issue (one I had pointed out to her during the lower body exam)?" She cut me off, and said, "No. Only one issue per appointment. Sorry if you're unsatisfied," and walked out. In short, I was charged $870, for fewer than 20 minutes with the doctor, spread over two visits (after months of waiting). And for that, I got 1 cursory skin-tag removal, a lot of attitude, and no answers--I wasn't even allowed to ask my questions. I never even got the chance to mention the main reason I booked in the 1st place--a sunspot--because I wasn't given opportunity to bring it up. (NOTE: Per Dr. Fitch, ALL APPOINTMENTS ARE CAPPED AT 15MIN, and apparently we should know this.) Well at 15min per appointment and $100/minute, I'm not that foolish. When I left, the receptionist had the gaul to ask, "Would you like to book your next appointment?" Absolutely not. Save your time, money, and frustration. Go to a dermatologist who actually examines patients and cares about resolving concerns, not padding their billing system. This office runs on nickel-and-dime tactics, not genuine patient care. From what I can see in these reviews, people who had been coming here a long time continue to get good service, but across the board, they treat new patients like garbage. It's sad to see a great business decline, but something must have happened. They are clearly understaffed and uninterested in building new relationships. If they ever had any concern for human beings, it's long gone. I'm disgusted and disappointed.

I used to be a patient of Dr Bogomilsky, I haven't been for a couple years with good reason. As a…read morefair skinned redhead I knew to look for changes in skin and to regularly have my skin checked by a dermatologist. I was referred by my PCP to Dr Bogomilsky. For many many years I told her about a bump on my nose. She always blew it off and said "it's just an enlarged pore." Then I basically forced her hand to take a biopsy and when it came back as cancer and all margins were positive, she didn't even have the decency to call me herself to give me the diagnosis and next steps which was a multi day surgical excision and reconstruction.

I highly recommend Dr Bogomilsky and Menlo Dermatology Medical Group. I saw Dr Bogomilsky for a…read moreconsultation. She was very friendly, patient and answered all my questions. She suggested treatments that would help me reach my goals and was very considerate of the distance I was traveling to see her. She really cared that I would be happy with my results. Her entire staff was supportive, welcoming and helpful. I am very happy with my treatment and will certainly continue to choose Dr. Bogomilsky in the future.

Dr. Kamangar is an exceptional dermatologist. She is knowledgeable, compassionate, and takes the…read moretime to listen to her patients and explain treatment options clearly. Her expertise and genuine care make every visit a positive experience. I highly recommend Dr. Kamangar to anyone seeking outstanding dermatologic care.

Dr. Kamangar was not only a careless doctor but had no bedside manner to speak of regarding my…read morediagnosis and continued care. She did not call me directly about a pre-cancerous diagnosis and left a sensitive voicemail for me with the details. When I called back, she did not talk to me and just had a nurse forward me to the doctor to treat the diagnosis. Then we I did end up having melanoma and came in for a skin check, she not only barely looked at me; she didn't even recommend a follow-up for a year. When I asked about whether I should come in sooner for a skin check, she said, that it should be fine. Then about 5 minutes in my drive home, she called me to say that I should come in for a 3 month check up. I guess she finally looked at my chart after my appointment instead of before. I would not recommend this doctor for personal care.

Update: I got a call from the office apologizing and offering to make up for the inconvenience, and…read moreoffered a discount on my next treatment which I appreciated. I was able to come back the week after for my Rejuran appointment with Andrea which went great. I have also done chemical peels and microneedling RF here with Dr. Khosla and would recommend them all.

Updated review :…read more After sharing my feedback, I was pleasantly surprised to receive a call from PCD team. I spoke with Andrea who was super nice, and genuinely heard my concern. When a business cares, takes customer feedback and concerns seriously, it shows. They were apologetic in professional way, offered me to see Dr Khosla at not extra charges. They also added a free red light therapy (which was complete surprise) On the day of my appointment, the front staff (again like my previous experience) was super nice, friendly, professional. No wait time, I saw Dr Khosla immediately. And now I can truly see what other reviewers meant, Dr Khosla is very empathetic, warm, professional. Her care and expertise shows in the way she treats the patients. I felt all my concerns were heard, not rushed. I went ahead and started with the recommended treatment. Follow up from the appointment, I also received a call to make sure my experience was better. It's been a couple of weeks and I have started with new treatments which have been wonderful. The new office that opened this week is excellent too. I appreciate all the care, professionalism in which the feedback was handled. From being an unhappy customer, now I'm looking forward to future appointments and would recommend this place.

I am a new patient of Dr. Ransohoff's as of this year, and I was overdue for a full-body skin…read morecheck. I cannot thank Dr. Ransohoff enough for her exceptional care and meticulous attention to detail. During my routine skin examination, she flagged a tiny mole on my back that I never would have noticed myself. Her thoroughness and keen attention quite literally made all the difference. She removed a layer of the mole right there in her office and sent the sample in for testing. I'm thankful that she did! The mole required immediate further attention from a surgeon. Dr. Ransohoff was incredibly kind throughout the entire process, from the initial examination to explaining the test results to me over the phone. She conducted a comprehensive skin review and took the time to ensure I understood everything. Her professionalism combined with her genuine caring nature made me feel completely comfortable and confident in her care. I'm very grateful that Dr. Ransohoff caught something I could never have detected on my own. Her expertise and meticulous approach to patient care are truly remarkable. I would highly recommend her to anyone looking for a dermatologist.

Always on time, staff is great. Listens to ur concerns and has great bed side manner. Very…read moreresponsive when I had an issue with the pharmacy and helped resolve it right away. Even she was on medical leave her staff took care of any concern I had and was seen by her colleagues in time. I have seen a huge improvement in my overall skin care. She also took on my son and he is very well taken care off. I am glad that I gave her as my skin care specialist . Wish her the very best.