Dr Ho is wonderful and the office staff is very professional and kind. I had a mole I was trying to ignore but decided to have it removed. It was so easy, painless and no scar! read more

Terrible stuff. Anna or Ana, a receptionist, is rude, unprofessional and mean. The things she does show her complete incompetence but also lack of care on the part of the doctor who hired her. read more

For the last few months, I've been coming to visit Siavosh Vossough at the dermatology office of Dr. Ho and Dr. Vossough near Downtown Palo Alto. The reason? An unrelenting and undying curse of generic skin warts. I have had this issue ever since I was a kid, so I'm no stranger to liquid nitrogen freezing. In fact, I am pretty desensitized to the pain after years of treatment. I ended up choosing Dr. Vossough since they're in network with Cigna, which is my primary care insurance. So at least every two weeks, the same routine unfolds. I arrive right on the dot, sit down at the peaceful waiting area for no more than a minute, and then get called into one of their medical rooms by a smiling receptionist. After waiting around a few more minutes, Dr. Vossough will come in and ask how I'm doing. He'll then get to work on my infected areas, performing swiftly and professionally. He always makes sure that I'm comfortable with the level of pain and even compliments my stoic resistance. He's genuine, thorough, and respectful. For this "bread and butter" procedure, it really only takes like 5-10 minutes. In essence, I am in and out of the office within 20 minutes. Growing up, I usually detested the thought of visiting the doctor because they never really seemed to care and it would always take forever. For example, I remember one time I waited probably an hour or two inside a medical room just waiting to be seen since it was so busy. In contrast, my experience with Dr. Vossough has been completely the opposite. I believe it really has to deal with the amazing team work that's exhibited by both him and his receptionists. Everything runs like clockwork, and I really appreciate knowing that I'll never have to wait long. Plus, they are also totally chill when I let them know I will be a few minutes late. And, they even give you an automated call to remind you of your appointment. Good stuff! The only two things I find dicey about this office are that 1. Parking can be really bad because the lot is small and street spots usually fill up fast, and 2. Dr. Vossough is only available by appointment on TUESDAYS. The latter one has been a bit tough for me because I'd have to leave work early/work from home to get to Palo Alto. Unfortunately, Dr. Ho is not taking any more patients, so Tuesday is your only option. It's sad for me to say, but I unfortunately won't be visiting Dr. Vossough any longer because I recently moved to Alameda. I'll have to find a new dermatologist that is hopefully half as amazing as he was. Because of my generally positive experience I give him a "Nice-su, you can take your parents here and they'll be happy" rating. You can trust him for all your skin needs! Have fun and prosper, read more

I have been meaning to write this post for years now. Dr. Ho is a fantastic doctor - she really listens to you and tailors her treatment based on your needs. For example, I went to her with adult acne. Although it was a very mild case, it was causing me distress and I was desperate to fix it. Dr. Ho not only cleared my face beautifully, but also started to help monitoring my skin for risks (my entire immediate family has skin cancer). read more

Dr. Ho is a mediocre doctor in my opinion for a few reasons : she's pretentious, not caring, gives you the worst case scenario about hair loss and itching saying it could be MS when in fact it was just hereditary hair loss and dry skin after consulting another doctor in Menlo Park! She always has an unexperienced young assistant in the room that doesn't serve any purpose except make the session uncomfortable! I've seen her numerous times and each time I regret it! I don't understand all the good reviews it must be for a different doctor!! read more

Dr Ho is professional and thorough. That is all I ask from a Dr. She can be short and contrite on occasion however, I believe this is a little of her East coast origins coming through. Regardless, she will always leave time for questions and will not rush me out of the appointment. read more

Saw Dr Vossough today for a skin issue or what I though was a skin issue. He examined not only that one but other parts of my body that might be susceptible to sun damage. Very thorough, took his time. Very personable and pleasant. Did not try to sell me any extra services or products. I did not feel rushed or have any sense that Dr Vossough needed to be elsewhere. He was focused on me. All round very pleasant experience. Front office staff were also pleasant and professional. I guess I will see how much the bill is but I would highly recommend Dr Vossough based on my experience today. read more

I have mixed feelings about Dr. Ho and her practice. Some really great things and some not so great things. Pros: -Getting an appointment is relatively easy -Front office staff is nice, if inexperienced -Dr. Ho spends a lot of time with you and answers all questions -She is a preferred provider with many insurance plans -Attractive, clean office Cons: -Dr. Ho ALWAYS has one of her young, inexperienced assistants (who are not physicians assistants) in the examining room, even if you are only having a consultation. This makes me very uncomfortable. I wonder if Dr. Ho is afraid of her patients. Over the years, I've been to other dermatologists who had assistants, but they were actually assisting with the medical treatment, not just administrative personnel. -She sometimes seems uncertain about what treatment is needed -She often seems to be running late, sometimes very late. -Parking can be difficult Note: The review by Paul C refers to Dr. Ho as "HE". Doctor Ho is a woman. Just wondering if that's a valid review. read more

I came in to see Dr. Ho for acne on my face, chest and back. She was extremely helpful, and suggested we try a few things for a month before consider more extreme methods. Within the first two weeks of following Dr. Ho's directions, my acne had cleared almost 90%. By the end of the second month, acne was a distant memory. I gave her 5 stars because she is more than a doctor, she is a caring person who cared about my problem. read more

Dr Ho is a GREAT doctor. I've seen several dr's where they would just give me retin-a and send me on my way. But she sat there with me from my first appt and went through everything i can/could do to improve my skin and proceeded to ask if i had any other concerns or questions. She really does care about her patients and wants them to feel confident. I saw her a few months ago for a regular check up and mentioned some personal issues that could be causing stress, it's now been almost three months later and she still remembered! i was very impressed as i feel dr's see so many people that they would forget. She gave me a ton of samples (like that lasted me a few months) to ensure that i was actually happy with what she was prescribing. And she always made sure i had the discount cards when i finally decided to go buy it. In my appt today, she was 10 mins late, which for a dr is not really late at all. She felt so bad she gave me not a sample but a full product of something i had been wanting to try! OMG she is amazing and so thoughtful! PS, my skin looks AMAZING now thanks to her! read more

Fantastic. I'd never 5 star a doctor, seems a little weird to me, so its a 4, which is as good as it gets. I found her on Yelp and she is as advertised & described - attentive, pleasant, really listens to you, and wants to know about all of your rashes, itches, etc. - does NOT make you feel like a whiney nuisance, at all. She really loves dermatology. She has this total enthusiasm for it, its kind of cute. And it's a rare things - someone that loves her job :-) I had 5 different problems and I walked out with 4 prescriptions, 3 of them worked, and I have another appointment soon to have another look at the one thats still bugging me. read more

Dr. Ho has been my dermatologist for several years now. When I first came to her I had very bad acne and pigmentation. Over the years it has gotten a lot better and I am basically acne free with occasional breakouts. She is honest and will only give you the prescription you really need. She didn't push for me to go on Accutane as she didn't think it was necessary and to avoid the side effects. She helped my skin and is the sweetest person ever with amazing skin herself! I highly recommend Dr. Ho! read more

Dr.Vossough is just the best! He was able to take several of my problems and address them all while answering my meandering questions thoroughly. I felt so accomplished walking out. This could have easily be forced into several appointments but Dr.Vossough was able to listen patiently and attentively then assess and treat quickly. I also really liked that he shared every treatment/management option with me, discuss pros/cons, then make recommendations but leave me in the know and able to decide how much to take part in decision making. That felt really great. I also had a mole removed and was shocked how painless and easy it was. It's only been a few days and it's healing very well thanks to specific written and oral postcare instruction. Simply put, you are set in his hands! read more

I just called Dr. Ho's office and the office assistant said she has not been taking new patients for a few years. I wonder why. It would be nice to know why she is not taking new patients. After seeing all these good reviews, but can't get an appointment with her.. how disappointing! :( read more

As a veteran Esthetician with over twenty years of skincare experience and very high professional skincare standards in my own private skincare practice in treating my own facial clients, I do not ever make healthcare recommendations lightly! I would not hesitate to recommend any of my skincare clients to Dr. Ho if I were to see or hear of a skincare issue needing professional medical attention. She is truly an exceptionally skilled, in-tune, and caring Dermatologist who takes the time necessary to ask the right questions and who is conservative in her treatment philosophy. I had heard of Dr. Ho's professional reputation and integrity throughout the years of being in skincare locally and was definitely willing to wait for two months for my "New Patient" consultation appointment for checking a few moles that had started to change. I arrived early to fill out the paperwork and was able to observe the grace and ease with which her support staff operated her busy practice: juggling phone calls, helping patients getting checked in and out, patiently answering all questions, scheduling appointments... Impressive professional staff and very smooth office environment! My son wanted to accompany me into Dr. Ho's scrupulously clean and neat treatment room to ask her a few questions, which she answered patiently. Her mole exam was far more thorough than any others I'd had in years past and her observant eye and professional expertise and opinion left me feeling quite reassured that my moles were completely benign without having to do a biopsy. Oh! I must also mention (Being an Esthetician!) that Dr. Ho and her staff all have have truly fantastic skin! read more

Dr. Ho deserves a 5 because her practice and expertise provides exceptional patient care. For new patients: the earliest they schedule initial visits is at least 2 weeks after you inquire for an appointment. Prior to Dr. Ho, I had always gone to see a dermatologist at PAMF (Palo Alto Medical Foundation). UNFORTUNATELY, PAMF is a clinic that appears to focus on scheduling short appointments to fit in the max # of patients in a day---which really hinders patient care quality & thoroughness during examination. My visit with Dr. Ho was ~45 min and she was VERY thorough (unlike PAMF's 15 min appts). Dr. Ho was attentive & resourceful. She made every effort during & towards the end of my appt to ensure all my questions & concerns were answered so you leave satisfied with your visit. She isn't bias to her own practice & encourages 2nd / 3rd opinions (she will even go so far as to give you references to other doctors in the area too)---I thought that in itself exemplified integrity b/c PAMF will generally refer you to another source within PAMF. Dr. Ho genuinely cares---her reason for suggesting to get other opinions were because, as she explained: if a procedure was performed based solely on her evaluation, then she would feel bad if the patient was not happy with the results and other opinions gives the patient a better idea of any consequences. Basically, Dr. Ho is the best I've had & if her practice accepts your insurance, then go to her. Her team is great---respectful, gentle, friendly, and accountable. read more

We saw Dr Ho for my husband's mole. Dr Ho is thoroughly professional. I highly recommend her.

Incredibly frustrating appointment. When I made it, I asked if Dr Ho also did pediatric dermatology and was told yes. During his visit, her response to all questions about him was to ask his pediatrician. If she doesn't do pediatric dermatology, her staff shouldn't tell callers that she does. During my appointment, she gave me very little feedback. But she did give me lots of pamphlets! I could have found all that on the web and not wasted my time and money at her office. She didn't even do a skin cancer check. read more

Love Dr. Ho! She is no nonsense, let's get this stuff fixed right away. I saw another doctor before her in SF and they didn't do anything to help my skin issues. With Dr. Ho, I had clear skin after 2 months. read more

I have never written a yelp review in my life, but got an account just so I could give this woman five stars. Dr. Ho is the best dermatologist around!! She has been treating me and is the best in the area. I moved to Chicago and still fly back every three months since I won't trust anyone but her! (She even squeezes me in at the last minute). I highly recommend her! read more

Dr. Ho is great. A little on the quirky side but that is part of the appeal-- she jumps right in and cuts out the bull. I had clearer skin after about one month, with several people commenting on the change. She prescribed me a combination of differin and clyndamycin gel for day and evening. Definitely make an appointment with her right away if you need help! read more

After that experience with Palo Alto Medical Federation earlier today, I had no tolerance left in me. Good thing I ended up here. From the front desk employees (Sabrina and the other girl with the Air Max Nike's who's name I don't know) to the Doctor, everything was top of the line. So far, this has probably been the best "dermatological" visit i've ever had......ok, I don't know if that's really a word, but u get the point. Don't roll the dice anywhere else. read more

I've been to this office for years and I've seen both Dr. Ho and Dr. Vossough. I trust the both of them with any one of my skin care questions. My own family has seen Dr. Vossough and Dr. Ho. They're both super conservative and considerate to the cost of medications and certain procedures. Dr. Vossough is currently taking new patients, but not Dr. Ho. I highly recommend Dr. Vossough to those trying to get into the practice. Before seeing Dr. Vossough, the staff told me he was Dr. Ho's boss at another clinic, which made me feel a lot better about seeing him. read more

I had to bring my daughter in for a strange growth on her shoulder. I looked on Yelp and found great reviews for this practice. I called up, found out that there was a cancellation on the same day - came in a couple hours later. Dr. Ho was super nice, the staff was friendly, and the facilities were neat and clean. After a very short wait, my daughter got to see the doctor - he explained to me what needed to be done - and bang! The growth was chopped off and everything patched up in less then 10 minutes! Talk about fast service! I never felt rushed, and I was amazed at how efficient and caring they were. I was out of there in no time with a happy kid! Highly recommended read more

I visited Dr. Ho based on the reviews on Yelp to check some growths on my face, which are probably flat warts. I had to wait to see her, and she was very apologetic as she said she is normally on time. She made it up by giving me a box of creams which was very kind of her. She was very knowledgeable, attentive, and caring, and she had a cautious approach to my treatment plan, which I liked. I will be going to see her again in a month to check my progress. I highly recommend Dr. Ho. read more

I've been to a few dermatologists in my life and truth be told, I always had a feeling that if I didn't have skin cancer I was waisting their time. Also, I don't have an insurance right now, so I was really hesitant to spend a good chunk of cash to hear some generic advice that I could find on the web. However, when I called Dr. Ho's office, I was rather desperate. For whatever reason, once I was back from Europe in June, my skin decided it didn't really like California (I was fine while I was abroad) and for a month my face looked like a massacre of Texas! I mean, I had to adjust my schedule based on whether I will be able to leave the home the next day! I even spend my birthday locked up in the house because I didn't want to scare people! So, hesitantly, I went to see her and I am never going anywhere else! She has a rare combination of a warm, friendly personality with the superb professional skills. She wants to know what bothers YOU and how can she help. She gave me prescription for antibiotics and a cream and when she learned that had no insurance, she gave me a discount cart for the pills and lots and lots of samples of the cream. I had my real face back in less then a week!!!! Those who struggle with acne know what a difference it makes not to have to use your baseball cup or make frenetic trips to the bathroom to fix your makeup! You only have one face. Trust it to an amazing professional with a wonderful bedside manner! read more

Dr. Ho was a real life saver for my husband. Because of Dr. Ho, they discovered a newly started melanoma on his back. He received surgery and they were able to take everything out that needed to be taken out. The surgeon told him he was healed as soon as he got up from the operation table. Dr. Ho is thoughtful, listens carefully, and is an expert in her field. We love her. read more

Several people told me Connie Ho was a great dermatologist, and maybe she is, but not if you have perioral dermatitis. She gave me steriods and it made it much worse. Long story short - this type of dermatitis is common, and it is a bad idea to put steroids on it. After three visits (2 months), my skin looked worse, not better. I gave up and found another dermatologist, who knew exactly what to do. So, if you have a rash on your face, look up perioral dermatitis, if that's what it looks like, go to someone else. Dr. Melinda Longaker in Menlo Park is excellent. read more

As a patient , I feel ever so grateful to have found her. She is knowledgeable, she is sincere, and she really cares about your wellbeing. What a refreshing thing in an ocean of drs trying to make as much money as quickly as possible....next! I'll be keeping Dr Ho as my dermatologist and Im so confident about her practice that I will refer her to friends and family.' Hope that you utilize her services, you will not be dissapointed. read more

Dr. Connie Ho is great! Very professional, friendly, and very thorough.

I called the office more than a week in advance to get an appt. as a new patient. Was told Dr. Ho doesnt see new patients but her colleague can see me. I agreed to see her colleague. While on the phone I gave the reception inst my insurance information because i wanted to make sure they accepted my insurance. She assured me that they did accept my insurance. A day before my appt. the office called and reminded me of my appt. There was no mention of anything about my insurance plan. I shall remind you that i live in Union City which isnt close to her office. The reason I decided to see her was because I couldnt get an appt. sooner in Fremont which is much closer to where I live. Anyway, on the day of my appt. I had to take my baby to my mom and go all the way to Palo Alto. Once I got to the office the receptionist asked me to fill out new patient forms and she took a copy of my insurance card alone I asked her if she wanted a copy of my ID too? she said no we dont need it. That is a big mistake because anyone can use someone Else's insurance and how can you tell if you dont have the persons photo ID? On top of that as was finishing filling out the papers one of the other receptionist came and told me I am sorry but we no longer accept your insurance. I told her but I confirmed with your office that you guys take my insurance when I called to make my appt. plus when the office called to confirm they didnt mention any change. I asked why wasnt I informed of this change and told her I am sure this change didnt just happened and that they had plenty of time to inform me. She told me I am sorry but we can see you as a out of network patient. I asked her what was the office visit fee and found out they charge $250. She was expecting me to pay the difference of out of network fee. You cant imagine how upset and furious I was. First they lie to get you in the office and then want you to pay them for their mistake. This shows how professional and caring they are as a doctor's office. I have worked in a doctor's office all my life and know better than to lie to get a parent into the office or if not a lie to be so careless about a patient's time. At the end I told them no thanks. The lady said we are sorry and I told her unfortunately their sorry was not going to do much for me I DONT RECOMMEND THIS OFFICE TO ANYONE. read more

Dr. Ho is the most concientious dermatologist I have ever consulted. She shows respect and concern and is a very kind person. Her knowledge and skill in dermatology are exceptional. read more

I've been a patient of Dr. Connie Ho for over two years, and she is very respectful, and her recommendations work well and perfect for your circumstances. Since starting a new skin regimen to clear acne, I've received multiple compliments on my skin. I can only thank Dr. Ho, she's great at what she does and the staff is also very attentive and hardworking. I'd highly recommend her if you are seeking a dermatologist. read more

Awesome! I was very nervous about having some procedures done to improve my appearance. She spent a lot of time with me trying to figure out what bothered me. She injected me with botox and plumped my lips. So happy I can wear lipstick again. The best part is that since I had it done, none of my friends can tell I had anything done. read more

I visited with Dr. Connie in December 2007. I had a horrible infection under my eye, and she fit me in the day I called. Going to see a dermatologist for a skin problem is always a little embarassing (especially for an adult). Dr. Connie put me at ease right away. She offered a comprehensive solution to my problem (a hydrocortozone shot, topical solution and a birth control pill switch). My skin is doing great! She even called me a week after the visit to see how I was doing-I've never had a doctor do that! I really enjoyed my visit with Dr. Connie and I'd recommend her to anyone with dermatological problems! read more

My private practice doctor recommended my seeing Dr. Ho for an opinion about a mole on my back. It was easy to get the appointment and Dr. Ho examined my skin taking samples from two or three small moles. I had a call from her in a couple of days advising me to return to talk about one mole that she said was a melanoma. She said she could remove it but recommended a specialist to remove it who told me "You hit a home run finding out about this when you did." I have had two subsequent very thorough skin checkups with Dr. Ho with no indications of serious issues. I recommend her most highly for her knowledge, ability, comfortable surroundings, staff, a pleasant personality, a definite plus in making one feel at ease in a doctor's office. read more

I completely trust Dr. Ho. She always gives me clear and helpful information and I know she has my best interests at heart. I never feel rushed or pressured in any way. I have seen her for cosmetic procedures and I leave her office looking and feeling great! She gives me her honest view of what would be the most beneficial approach and I have never been disappointed. read more

Doctor Ho is my life saver! I had very bad acne ever since I was in 7 grade. I've tried everything but nothing seems to work. I finally found Doctor Ho on yelp and said to myself that I have nothing to lose. After couple months I can see the improvement. After about 6 months, my face cleared out. Very smooth. Yes it takes time but the end result is all worth it! Thanks Doctor Ho! She treats me like she's my own sister. If I have any skin problem, there's only one place for me to go for sure. read more

I love Dr Ho and going to Dr. Ho's office. The office staff is more than pleasant and I always get great results after my botox treatments! She makes these visits painless and she is very detailed and listens to my concerns. I have been her patient for more than 2 years and am have always been extremely happy with the results. read more

Dr. Ho is great, she never rushes. I had seen Dr. Ho a couple of years back. She removed a bump on my leg with liquid nitrogen beautifully, and there is no trace of it now. She knew my insurer, Kaiser Permanente, would not cover the cost; so, Dr. Ho only charged me a fraction of her fee if I promised not to pick the scab. read more