The main office is located in St. Louis but Dr. Daud routinely comes to Sullivan, MO to see…read morepatients there. In Sullivan he sees patients in the specialty clinic on the Missouri Baptist Hospital Campus. COVID Protocol: Masks are required whenever staff is present. I was referred to Dr. Daud at Suburban Chest and Sleep Specialists after a hospital stay at the end of last year. I access my medical information online and was pleasantly surprised that I could enter all the information that is required before a first visit through the online portal. Setting up my appointment was equally easy. I was asked to arrive 10 minutes before my appointment to fill out insurance forms, etc. I arrived early. The specialty clinic is shared by multiple doctors and the reception desk for Dr. Daud is down a hallway, away from the waiting room. I was given a medical questionnaire, several pages long. I explained that I had already filled out the information online and was told that "Doctor likes to have something in hand and likes to refer to the questionnaire when talking to you." 15 minutes later I was finished filling out the paperwork, two minutes after that I was in an exam room and had my vital signs taken by a Nurse, explained the medicines that I am currently taking and the reason for my visit. The doctor came in after a short wait, asked why I was there and then briefly examined me. He then asked me pretty much everything I had filled out online and in the questionnaire (which he did not have with him). He did explain next steps and asked me to make an appointment three months later. For a variety of reasons the second appointment didn't happen until today (six months later). I explained to the doctor that I was able to complete one of the tests he wanted me to take but not the second part of it since my Insurance company refused to pay for it. The doctor didn't like that but decided to outfit me with some medical equipment anyway, without having undergone the second part of the test. On this, the second visit, he did not examine me, only asked a few questions regarding the test and asked me to make another appointment three months out after I had used the medical equipment. While I'm overall pretty happy with the services provided I have some concerns. The doctor did not examine me in any way during the second visit, yet his notes (which I am able to view online) state that he did. Having to fill out the medical questionnaire twice and then having to reiterate the same information again is a waste of time. I also would have liked to hear more about alternative ways to alleviate my condition without having to do hours of research at medical libraries and the Internet. Overall it's a solid three stars and the fact that I don't have to drive an hour each way to see this specialist is an added bonus.

From the entire staff to Dr. O'Donnell you couldn't find better care! I can get an appointment…read moreshort notice if I need to and they are very personable! Dr. O'Donnell just can't be beat! She's just amazing and I love her dearly!

I saw Dr Ojile for 3 years and I do not recommend him. I agree with the other negative reviews…read moreposted. I would give a negative star if possible. The staff at his office are not friendly and can be very difficult to get assistance with. If you have a question expect to have to follow up. Dr Ojile does not like being questioned and does not provide clear answers when offering treatment that doesn't make sense to the patient. He offered repeat treatments, despite the treatment not being helpful originally and that being clearly communicated with him. He refused to offer any other type of treatment, despite my insistence. This doctor has little compassion or flexibility. Dr Ojile tested me for low iron and then refused to prescribe an iron supplement himself, as he is a sleep specialist and I guess has no knowledge of how to accurately prescribe iron. He told me I should not start the iron yet and need to go through tests first. He had to speak with my GP, who prescribed the iron supplement immediately when I met with her. She disagreed that I needed to wait as he said. I will no longer be seeing Dr Ojile and I don't recommend anyone waste their time with this office.

I have been a patient of Dr. Ojile for 20 years. He first diagnosed me with COPD. Love seeing him!…read moreHe always greets me with a friendly smile and handshake, which I always decline. It's good for a laugh. He is my FAVORITE Doctor. The office ladies are also friendly and good to me.

How did I end up here?…read more Having dinner with some associates, I was eating as I normally do yet one person noticed my eating habits and asked me what was wrong. My response... Oh my tongue just feels a little funny so I'm taking a break. Immediately, everyone at the table was in shock and said I must be allergic because you shouldn't have to "take a break" from food. Well heck I've been "taking breaks" for years and I've always taken allergy pills over the counter but thought that was normal. At the behest of a concerned colleagues and family, I went ahead and made what I thought was an unneeded appointment here. What's so funny is three people who do not know each other whatsoever all recommended I go see Dr. Ruiz. That's not just a coincidence but a cosmic sign of intervention that was needed and this was where I need to be. I'll jump right to it ... the staff was ultra-courteous and professional. Dr. Ruiz was so nice and explained everything. I told him about my symptoms and things that were going on. He explained the how, what, when and why then we went on with the tests. When it was time for test kit for allergies wow I had things going off like fireworks! Great news, I am not allergic to any foods. The swelling I've been feeling in my tongue and the change in body temperature was only my body overreacting thinking it was one thing yet it wasn't. Dr. Ruiz said that was the only way I was able to take a break and go back and if I were truly allergic there would be no returning to that food and I probably would've passed out a long time ago. I'm of a certain age where I wasn't affected by the peanut allergy so I'm safe. Allergy testing is not just for kids. Don't be like me and suffer in silence, go see someone to make your daily interactions with the environment much more pleasant; and you won't have people at the dinner table staring at you with looks of wonder.

The Doctors are great and the treatment is effective, but the office is exceedingly difficult to…read morereach over the phone and not exactly smooth when it comes to coordinating with third party allergy shot providers.

The staff is really nice, but it's impossible to get anything accomplished! I called and asked to…read moretalk to billing. Billing promised to have their supervisor call me back. That never happened. I called and asked to talk to billing again. Billing was on vacation for a week and would call me when returned. I asked what would happen to my bill in the meantime, was it accruing interest? They didn't know. It's two weeks later... Since I can't get ahold of billing, I tried to go through the website. The website hasn't been updated in 2 years. The link to "Contact Us" is broken; the link to "Pay Bill" is broken. I tried to send an email and never heard back. I desperately need my medicine but this is a nightmare.

No doubt people are admitted to this facility for surgery and have a good experience. My wife and I…read moredid not. She had a cholecystectomy in August, 2024. Her surgeon, Dr Pace was excellent, as were two of the floor nurses. Two of the hospital administrators I had to talk with about the behavior of one of the nursing staff on my wife's ward were both caring and responsible professionals. I couldn't say enough about these professionals. But the overall quality of nursing care was very poor. More than once, a nurse kept talking when I asked a question, talking over me and literally trying to talk me down. We encountered a young woman who tried to take control of my wife's treatment and when I questioned her actions she threatened to call security. Gateway would not agree, I'm sure, but I believe some of the nursing associates were unnecessarily rough with my wife. When we got home I found bruises on her arm. I can't prove it was nursing staff but neither can Gateway prove it was not. In general, my wife's tenure in Gateway Regional was stressful and unpleasant for both of us. Neither my wife nor I will go there for treatment again.

My son came here for mental help he told me after he experienced there program for two weeks he…read moresaid people come here to die. After two weeks they gave up on him and released him he was still a danger to himself and others. Please don't send your loved one here !! They don't give a damn and will release your loved one in a physcho tic state!!!!