Horrible! Our doc was Mercy and when clinic closed moved to AAFA. They will not answer the phones…read moreto make a simple appt. Communication a joke. They don't return calls and app to communicate is equally ineffective. After 15 years we're gone. Lazy incompetent rude staff. They work NOT to work.

In my long belabored quest of sinus pain and other maladies, one of my stops to feeling human again…read moretakes me to an allergist. This office is on the first floor so park in the back or take the stairs down. From the website: "We are a unique office and comprehensive resource for the diagnosis and treatment of children and adults with allergic conditions. " The older receptionist was polite but the young receptionist(?) as I left was not very polite, young gal she was, and was talking away while the doctor was patiently waiting for her to stop talking about some sort of gossip(no really it was lol) so he could give her information about my check out. She of course screwed up and did not sign me up for their online service that allows you to email the doctor etc.. The doctor was fantastic! Dr. Michael Borts, M.D. was thorough and patient. I was very impressed with his demeanor and his ability to communicate to a patient (me) so clearly. Usually doctor's just use vague terms and then don't leave you fully prepared for when another doctor asks for what tests were done or why or any information that might be helpful. Dr. Michael Borts was perfect. He wanted the whole picture, had helpful suggestions, and laid out a plan for how to precede from there. I finally felt some reassurance that there was a path to getting my many, of late, health problems solved. My only complaint besides the terrible receptionist(?) was that the bathrooms are in the hall outside of the doctor's office. That was a bit odd but it was clean. TLDR: It is a bit of trip out here but Dr. Michael Borts listened, communicated and gave a clear picture of how to precede. I abhor going to the doctor so this is a compliment indeed. My first visit but I found him worth the trip and recommend him this far.

How did I end up here?…read more Having dinner with some associates, I was eating as I normally do yet one person noticed my eating habits and asked me what was wrong. My response... Oh my tongue just feels a little funny so I'm taking a break. Immediately, everyone at the table was in shock and said I must be allergic because you shouldn't have to "take a break" from food. Well heck I've been "taking breaks" for years and I've always taken allergy pills over the counter but thought that was normal. At the behest of a concerned colleagues and family, I went ahead and made what I thought was an unneeded appointment here. What's so funny is three people who do not know each other whatsoever all recommended I go see Dr. Ruiz. That's not just a coincidence but a cosmic sign of intervention that was needed and this was where I need to be. I'll jump right to it ... the staff was ultra-courteous and professional. Dr. Ruiz was so nice and explained everything. I told him about my symptoms and things that were going on. He explained the how, what, when and why then we went on with the tests. When it was time for test kit for allergies wow I had things going off like fireworks! Great news, I am not allergic to any foods. The swelling I've been feeling in my tongue and the change in body temperature was only my body overreacting thinking it was one thing yet it wasn't. Dr. Ruiz said that was the only way I was able to take a break and go back and if I were truly allergic there would be no returning to that food and I probably would've passed out a long time ago. I'm of a certain age where I wasn't affected by the peanut allergy so I'm safe. Allergy testing is not just for kids. Don't be like me and suffer in silence, go see someone to make your daily interactions with the environment much more pleasant; and you won't have people at the dinner table staring at you with looks of wonder.

do not go to this fraudulent doctor I did a small claims court against her. The judge found it in…read moremy favor on May 29 2024. I have been reaching out to this fraudulent doctor to get my money. She still not paid me my money so I'm going to go a little further and whoever join her please be aware because she is very fraudulent.

I visited NP Schodroski last month after two urgent care visits & 3 weeks of sinus headaches…read more Urgent care did a sinus cat scan on me that showed that my sinuses were normal, so basically no sign of a sinus infection. I needed to make an appointment with a primary or np before I could see a neurologist for further testing to make sure everything was ok because I knew this wasn't normal. I didn't have a primary (as I don't have any health conditions nor get sick, ever). I found NP Secil on ZocDoc with raving 5 star reviews. I didn't see the one that would have warned me of the same exact thing I experienced. So I urge you to always read ALL reviews. Anyway, first off - she did no testing on me before sending a prescription for augmentin & told me I had a sinus infection. For one, augmentin is not something you just hand out w/o being certain. Then, I requested blood work be done to make sure everything else was normal. Two of her "medical assistants" couldn't find a vein. Then she tried & also couldn't find a vein initially. She requests that I allow her to draw blood from the artery in my wrist. Hesitant, I ask her why she needs to do that as I have never had any blood drawing issues & she says she does it all the time & it'll be easier. Mind you, she hadn't even tried my left arm at this point. I tell her I don't want her to & to try my left arm, she tries it & what do ya know.... she gets some blood! Ontop of this, I wanted to talk about weight loss as I confided that I have been battling weight gain (due to several reasons) she tells me I'm a beautiful girl & shouldn't be sad but to come back for a follow up appointment & we'd discuss my test results & weightloss then because she had to go on lunch. I say ok (trusting her). The following week comes by & I call over the phone for my test results as the entire experience later had me feeling strange about coming back as well as finding out from my ins they are not in my network (although they told me they were when I gave them my ins card). They say they don't have a secure email or phone line so they can't give it to me over the phone & that I HAVE to come in for an appt to discuss them. I speak with Secil as she also gave me her cell number & she urges that they are "in the process" of accepting my ins & sent in the paperwork to accept BCBS. What?! But proceeds to tell me that no matter what, she will still not charge me since I was told one thing. Fast forward to now, I get a bill from her "lab" for $118 for labwork. I called her this morning & she was loud & rude over the phone then proceeded to text where she then belittles me telling me if I press charges I'm a "little fish in a big pond" & that I will still be "fat, depressed & hate myself" Absolutely sickening to come from a healthcare "professional". No one should ever have to get shamed by someone who claims they specialize in weight loss to help people be a better version of themselves & completely throw their weight issues in their face all because she was dishonest & was called out on her dishonesty! I will never in any lifetime wish this experience on anyone. And for the record, I work in healthcare & I see people everyday battling disorders & depression that may or may not cause them to gain weight & the last thing any of these people need is to be texted that they are still fat & depressed! Never ok! It's a great thing I'm no teenager on the brink of suicide & that I'm an adult confident that I will get back to my old self & actually taking strides to better my health.

Full service ear, nose, and throat specialists located In Sunset Hills in a strip mall next to…read moreJimmy Johns. They also do voice therapy. Professional staff. Clean office.

Did not like this office. When I arrived, the front desk clerk talked really lightly and did not…read moregive eye contact, then treated me like I was the unintelligent one for the lack of communication skills. When examined by Dr. Pugliano, he kept asking if I was okay in a weird way. Not sure if it's his technique to make patients feel like something is wrong with them by asking them this over and over, but I didn't like it. Then he gave me 3-4 possibilities for the cause of my lack of smell. I feel like he probably knew but he just wanted to keep ordering different tests just to get money for his clinic. Had to pay $500 out of pocket for all of this. Just not a fan of the office.